haibeautyconcepts.com Reviews

About this Company

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

420 Verified Customer Reviews

420 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
351
(83.6%)
4 Shopper Approved - Review Star
37
(8.8%)
3 Shopper Approved - Review Star
15
(3.6%)
2 Shopper Approved - Review Star
6
(1.4%)
1 Shopper Approved - Review Star
11
(2.6%)

Delivery Time
4.7
5 Shopper Approved - Review Star
131
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
3
Price Satisfaction
4.6
5 Shopper Approved - Review Star
128
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Product Satisfaction
4.5
5 Shopper Approved - Review Star
124
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
Customer Service
3.1
5 Shopper Approved - Review Star
11
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
250+

5-star reviews

About this Company

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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G
Shopper Approved - Verified Customer Gris
10/26/2021 , CA

Overall good

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

My hairstylist used the straightener a while back and ever since I have been hooked on it

Product Choice

I am going on a trip to Hawaii and I needed a straightener

Classic CONVERTABLE™
Classic CONVERTABLE™
Read more reviews about this product

10/26/2021

Love this straightener, this is the second one I bought. Love the way it makes my hair feel does not dry it out, looks very healthy.

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


J
Shopper Approved - Verified Customer Jasmine H.
10/12/2021

Excellent

Merchant Choice

Jayda Wayda

Product Choice

I needed a new flat iron


D
Shopper Approved - Verified Customer Darryl L.
09/30/2021 , AZ

Simple to navigate your site and find just what I wanted.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

Because my wonderful Hai classic flat iron is on Hospice after seven years ! Time to purchase another one!

Product Choice

Above answer


H
Shopper Approved - Verified Customer Holly D.
09/23/2021

So far so good

Merchant Choice

My 10+ year old HAI dryer broke today. Loved it and needed a new one.

Product Choice

Same as above


V
Shopper Approved - Verified Customer Vicki J.
09/16/2021

Easy !

Product Choice

I like that this one has international dual voltage.

Merchant Choice

I just recently had my Hai flat iron of 12 years quit working. I’m loved it and will not use any other company.


H
Shopper Approved - Verified Customer Hana C.
09/09/2021

B

Product Satisfaction
3/5
Price
5/5
Delivery
4/5

Merchant Choice

B

Product Choice

B


L
Shopper Approved - Verified Customer Lindsay H.
09/07/2021 , Utah

Fine.

Product Satisfaction
2/5
Price
3/5
Delivery
4/5

Merchant Choice

The blow dryer was reviewed in an online magazine.

Product Choice

The blue uv light on the blow dryer.

Company Response

I will have our HAI team look into why there is no scent coming from your dryer.

Thank you for your review!- Team HAI
STYLSET Professional Dryer
STYLSET Professional Dryer
Read more reviews about this product

09/07/2021

Doesn’t smell like Jasmine.

It does not smell like jasmine. There is no smell. It is hard to hold the handle because my hand moves the dials. But I do love what it does to my hair.

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


D
Shopper Approved - Verified Customer Diane B.
09/07/2021

Great description! Hope it’s true! Have a flat iron from y’all and it’s amazing! So…I took the plunge!

Merchant Choice

Bought other products. Great stuff!

Product Choice

Looks amazing!!


C
Shopper Approved - Verified Customer Cindy M.
08/28/2021 , TX

The Best Buy ever

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product Choice

Reviews abs price

Merchant Choice

Great reviews

Company Response

We are happy to hear how much you love your HAI products!
thank you for your review-TEAM HAI !
STYLSET Professional Dryer
STYLSET Professional Dryer
Read more reviews about this product

08/28/2021

Great value

Great product, great price and of good quality

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


J
Shopper Approved - Verified Customer Janet S.
08/28/2021 , CA

All was good

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

I like your flat irons

Product Choice

Previously bought this flat iron and needed a new one after many years of use

Classic CONVERTABLE™
Classic CONVERTABLE™
Read more reviews about this product

08/28/2021

My favorite

Been using this flat iron for years and love it

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


J
Shopper Approved - Verified Customer Jessenia R.
08/27/2021

It was good and a quick process.

Merchant Choice

I love my classic straighter, but the wire was loose and stops working.

Product Choice

I loved my old one.

Company Response

Thank you for your review-Team HAI 

K
Shopper Approved - Verified Customer Katherine C.
08/18/2021 , CA

Easy to use

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

I've had Hai products before.

Product Choice

Features

STYLSET Professional Dryer
STYLSET Professional Dryer
Read more reviews about this product

08/18/2021

Worth every penny.

Company Response

Thank you so much for your review!- TEAM HAI !


S
Shopper Approved - Verified Customer Sue W.
08/18/2021 , CA

Easy process

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

Discount

Product Choice

Have used it for years

Company Response

Thanks for the wonderful review!! :) 

xx - Team HAI

08/18/2021

I like the way the HAI flat iron works with just a single use. I’m not having to go back and continuously straighten pieces therefore better for the hair.

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


R
Shopper Approved - Verified Customer Rainie C.
08/17/2021

it was cool and easy.

Merchant Choice

love the flat iron

Product Choice

had it before in high school and it was stolen... recently been looking for a new flat iron and my mom told me that she found this one again.

Company Response

Thank you for your review! Team HAI

S
Shopper Approved - Verified Customer Sara L.
08/14/2021 , Md

Great!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

Previously purchased from HAI.

Product Choice

Previous purchase - good value

Classic CONVERTABLE™
Classic CONVERTABLE™
Read more reviews about this product

08/14/2021

Great flat iron!

I purchased to replace my original classic convertable HAI that finally stopped working after about 15 years of use. Love the simple design, that it doesn’t snag my hair, the high heat option and the totally reasonable price point for such a great product!

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


R
Shopper Approved - Verified Customer Raeshawn M.
08/12/2021

It was quick and easy.

Merchant Choice

I love HAI Flat Irons. I bought my first HAI Convertible in 1996 and broke it 3 years ago. It didn't DIE! No, I actually dropped and broke it. I replaced it with another brand that was "on trend" and have YET to get the versatility that I got with my Convertible. So hear I am.....

Product Choice

Because it was the shiny blue FAME. I will probably buy the Pink Convertible in October.

Company Response

Thank you so much for your great review, we love hearing how much you love your product! - Team HAI 

G
Shopper Approved - Verified Customer Grezia A.
08/12/2021

very fast im so happy with my purchase ............

Company Response

Thanks so much for the great review! – Team HAI”.


C
Shopper Approved - Verified Customer Cecilia Y.
08/08/2021 , CA

Easy

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

Have the products I need

Product Choice

Great product great size

Company Response

Thank you for your great review ! 
Classic CONVERTABLE™
Classic CONVERTABLE™
Read more reviews about this product

08/08/2021

classic straightener I love the color of the plates as well

I love the product and my friends as well.

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


L
Shopper Approved - Verified Customer Lucy M.
07/28/2021 , NC

good website. quick delivery

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

Product Choice

same one she uses

Merchant Choice

recommended by my sister who is a hair dresser

STYLSET Professional Dryer
STYLSET Professional Dryer
Read more reviews about this product

07/28/2021

terrific hair dryer.

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


C
Shopper Approved - Verified Customer Cornelia K.
07/24/2021

Not many options- size flat irons available

Merchant Choice

I have had good experiences with products

Product Choice

It does the job

Company Response

THANK YOU FOR YOUR GREAT REVIEW !

TEAM HAI 

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