haibeautyconcepts.com Reviews

About this Company

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

420 Verified Customer Reviews

420 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
351
(83.6%)
4 Shopper Approved - Review Star
37
(8.8%)
3 Shopper Approved - Review Star
15
(3.6%)
2 Shopper Approved - Review Star
6
(1.4%)
1 Shopper Approved - Review Star
11
(2.6%)

Delivery Time
4.7
5 Shopper Approved - Review Star
131
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
3
Price Satisfaction
4.6
5 Shopper Approved - Review Star
128
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Product Satisfaction
4.5
5 Shopper Approved - Review Star
124
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
Customer Service
3.1
5 Shopper Approved - Review Star
11
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
250+

5-star reviews

About this Company

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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K
Shopper Approved - Verified Customer Kim M.
04/25/2022

Awesome

Company Response

Thank you for your review!

**Team HAI**


J
Shopper Approved - Verified Customer Jennifer
04/01/2022 , CO

It's way too heavy!

Product Satisfaction
1/5
Price
3/5
Customer Service
1/5
Delivery
3/5

Merchant Choice

My previous blow dryer was a Hai and I loved it but this one is awful

Product Choice

Because it was a Hai

Merchant Response

haibeautyconcepts.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
STYLSET Professional Dryer
STYLSET Professional Dryer
Read more reviews about this product

04/01/2022

Don’t buy

My previous Hai blow dryer weighed next to nothing which hairstylist’s need if they don’t want to get tendinitis in their elbows and all kinds of problems. This one is extremely heavy! Would not recommend at all


A
Shopper Approved - Verified Customer Andrea S.
03/25/2022

Fast

Merchant Choice

Website

Product Choice

Price


C
Shopper Approved - Verified Customer Chanel W.
03/20/2022

Quick and easy

Merchant Choice

Quick and easy

Product Choice

Referred by another stylist


L
Shopper Approved - Verified Customer LORETTE P.
02/24/2022 , CA

So easy to check products and check out was very easy. Nice surprise with the discount. Thank you!!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product Choice

Like the one I have. Really like it.

Merchant Choice

Had Hai flat iron before

Classic CONVERTABLE™
Classic CONVERTABLE™
Read more reviews about this product

02/24/2022

Wonderful product and the price was excellent.

Company Response

Hello Loretta, 

Thank you so much for your review! xx Team HAI 


E
Shopper Approved - Verified Customer Elizabeth E.
02/15/2022

Quick and efficient thanks amazon

Merchant Choice

Love this product for 13 yrs wouldn’t use anything else for my hair .

Product Choice

I need it last one broke after 4 yrs


J
Shopper Approved - Verified Customer Jeff O.
01/25/2022

Pretty easy navigation. Had to input info 2 twice.

Merchant Choice

Needed a new flat iron

Product Choice

Replace for client


D
Shopper Approved - Verified Customer Dia
01/24/2022

Mobile web experience could be better. I kept seeing the same banner to purchase other products (and one of them was a product that was already in my cart). I wish I could decline some cookie tracking instead of agreeing to all. I don't like seeing ads for Hai literally on every other webpage with an ad. I wish you had a diffuser I could buy, especially if it could be a bundled price with the hair dryer I bought. It's inconvenient to look for a diffuser elsewhere and make it fits and works with the hair dryer. When I got the hairdryer, two-thirds of the delivery box was filled with filler/packing material. It's a waste even though I got my product safely.

Product Satisfaction
4/5
Price
4/5
Delivery
4/5

Merchant Choice

I couldn't find any other hair dryer that allowed the same level of custom control over temperature and speed. It's really useful and unique so far.

Product Choice

Custom control over temperature and speed. Some positive reviews online.


E
Shopper Approved - Verified Customer ella G.
01/07/2022 , Tennessee

Good

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Janet S.
01/02/2022 , Kansas

I paid extra fo quicker shipping and the product arrived 2-3 days after Christmas. Should not have paid for extra shipping

Product Satisfaction
5/5
Price
4/5
Delivery
1/5

Merchant Choice

I have the same hair dryer an like it. Bought this one for my daughter in law.

Product Choice

Because I have the same dryer

Merchant Response

haibeautyconcepts.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

P
Shopper Approved - Verified Customer Patsy C.
12/31/2021

Excellent

Merchant Choice

Have in the past

Product Choice

Have this same product


M
Shopper Approved - Verified Customer Maria F.
12/28/2021

Discount was correctly applied

Product Choice

Seemed the next best thing since I didn't find Big Power on the website and your sale started today.

Merchant Choice

I previously purchased a HAI product and loved it.


I
Shopper Approved - Verified Customer Isabel S.
12/19/2021 , CA

Na

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

Na

Product Choice

Na

12/19/2021

Received as promised

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


D
Shopper Approved - Verified Customer Donna P.
12/15/2021

Easy

Merchant Choice

Love this flat iron

Product Choice

Have one and love it


D
Shopper Approved - Verified Customer Darlene V.
11/29/2021

.

Merchant Choice

.

Product Choice

.


E
Shopper Approved - Verified Customer Esmeralda C.
11/28/2021

I love it thank you

Product Choice

The best flat iron

Merchant Choice

Is the best


C
Shopper Approved - Verified Customer Cristino V.
11/26/2021

Quick and easy

Merchant Choice

My beautiful lady

Product Choice

The Ms's wanted it


T
Shopper Approved - Verified Customer Toni M.
11/15/2021

Great

Merchant Choice

Love the straightener

Product Choice

Mine died so I needed a new one


J
Shopper Approved - Verified Customer Jane B.
10/29/2021

I love this flat iron and have used it for many years.

Merchant Choice

Love this flat iron

Product Choice

A very good flat iron


S
Shopper Approved - Verified Customer Sonia
10/27/2021

Easy to buy with a great discount

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Product Choice

Great prices

Merchant Choice

My stylist recommended this brand.

Classic CONVERTABLE™
Classic CONVERTABLE™
Read more reviews about this product

10/27/2021

This product leaves my hair silky smooth.

Company Response

Thank you so much for the wonderful review! Enjoy! 

xx - Team HAI


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