Dedicated to helping the next generation of artists achieve their creative goals, Focus Camera is a photography and imaging retailer in Brooklyn, New York. We offer top notch brands, along with comprehensive guides, videos, and reviews. With a brick-and-mortar store and an ever-growing online market, we serve millions of customers worldwide.
Brick and Mortar Roots
It all started with a little camera shop in Brooklyn. Established in 1966 by Abe Berkowitz, Focus Camera served the New York Metro area on 13th avenue with dedicated staff, industry experts, and products from leading manufacturers, it quickly earned a reputation for professional excellence in photography and imaging. Today, we still own and operate our retail store on 18th avenue with the same enthusiasm as our first family-owned business.
Focus Camera was a pioneer in ecommerce, expanding our platform to an online global audience in 1995. With a 100,000+ square foot warehouse and over 200 employees, Focus now serves millions of customers worldwide. Our official website, www.focuscamera.com, boasts digital cameras, camcorders, tripods, digital frames and photo printers along with binoculars and telescopes, while our sister brand, Focus Marketplace, carries more than 30,000 gadgets and home appliance products across 400 major brands.
Established in 1993, OneSupport is an award-winning help desk solutions and software provider for home, small business and enterprise. Utilizing a combination of advanced support tools and intelligent software, we handle all types of technology issues – computers, laptops, tablets, smartphones, W-Fi, networks, game consoles, printers, software, and more.
Our support specialists are courteous, knowledgeable and 100% U.S. based with easy communication. OneSupport offers state-of-the-art tools, integrated software, chat and phone support to help diagnose and resolve our customer’s problems hassle-free.
At OneSupport, our mission is really quite simple. We take ownership and provide software and support services for our customers that help establish and maintain strong relationships. We are firmly committed to always putting customers first and work hard to always be accountable. That's how we earn our customer’s trust and loyalty. There are no machines answering questions, robots, or people reading canned scripts. Instead, we provide real answers from real people – computer hardware and software professionals that make technology simple.
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Zetronix Corp. was founded in 2006 in Boston, MA on principals of selling cutting edge technology superb quality consumer electronics.
Founded in Boston in 2006, Zetronix was one of the first small consumer electronics businesses to cultivate strategic partnerships with Asia-based manufacturers with the aim to bring high-quality and affordable goods to American consumers. While the U.S. saw a spike in demand for affordable cutting-edge products, such as spy pens and dashboard cameras, Asia-based suppliers were not manufacturing products that met the high-quality standards American consumers demanded. Zetronix sought to bridge the gap between the growing demand for state-of-the-art security products in the United States and the subpar quality of Asia-based manufacturers by working directly with engineers overseas to supervise every stage of product development, from conception to production, to create high-quality merchandise sold exclusively through Zetronix. Because Zetronix works directly with the factories on product development and quality assurance, we are able to offer high-quality products to American consumers at factory-direct prices. Before Zetronix fine-tuned this model, consumers had to choose between buying merchandise at higher retail prices or buying substandard quality merchandise directly from overseas factories to save money. With Zetronix, consumers don’t have to settle for low prices at the expense of quality. In addition, unlike many overseas manufacturers, Zetronix prides itself on excellent customer service.
Quality, Support, and Satisfaction Guarantee are the three core staples of the Zetronix business model.
- Quality - By working closely with overseas product developers, we implement a rigorous quality assurance process, testing and altering the product’s design and functionality until we are confident that the result represents the highest possible quality—both in terms of usability and durability.
- Support - We train our staff thoroughly on how every product works, ensuring that our customers receive the highest quality support via phone, email or chat. Zetronix prides itself on offering friendly and professional customer support around the clock.
- Guarantee - There’s risk inherent in purchasing merchandise from overseas factories since in most cases the consumer has no way of confirming whether they’re purchasing from a reputable seller.
Our results, on the other hand, speak for themselves. Over the last decade, we have sold millions of products to consumers in North America and around the world. Our state-of-the-art merchandise can be found in police departments, government agencies and private security companies throughout the U.S. We proudly count the NYPD, the U.S. Secret Service and the U.S. Department of State among our loyal customers.
When you buy from Zetronix, you know you’re getting a high-quality product that has undergone rigorous quality assurance tests.
Some of our most loyal customers include:
- US Department of Homeland Security
- US Department of State
- Alabama Crimson Tide
- Austin Policy Department
- Brighton Police Department
- Dallas Police Department
- Correction Facilities
- Several School Districts
- North American Driver Training Academy
- State of NJ Transportation Dept.
- Texas Department of Transportation
- Several US Embessies
- Several Fire Departments
- University of Hawaii
- Several more to List
Over the past 10 years, we have expanded our product line to include video display glasses, video camera glasses, dashboard cameras, surveillance system, security cameras, nanny cameras, hidden covert cameras, sports action cameras and much more. Unlike our competitors who sell out-of-the-box factory direct products that may appear identical to our products, Zetronix invests a great deal of care to ensure superior product quality. We also customize each product with our brand, our manuals, customer redesigned hardware and software components. The result is a superior quality product at an affordable price.
1 Year Replacement Guarantee
Every single product we sell comes with a 1 FULL YEAR replacement guarantee. If the product we sell you fails due to a manufacturing defect within 1 year we will replace it for free. You won’t have to worry about dealing with unreliable international sellers, who may take months to replace your product. We will replace your product within one week, and in some cases, we will send your replacement before you ship us back the defective product.
30 Day No Hassle Returns
We offer an easy no-hassle return on all orders within 30 days of you receiving the product. If for any reason you no longer want your order, simply mail it back to us within 30 days from the time of the purchase for a full refund. No questions asked.
Zetronix prides itself on providing free unlimited product support. If you have any questions about a product’s functions, call our toll free number, email us or chat with us and we can walk you through every step to ensure you’re using the product correctly and optimally. No problem is too big or too small; we provide unlimited support for all our products.
PartsWarehouse.com is your online source for over 1 million OEM parts for major manufacturers of Appliances, Power Tools, Lawn and Garden Equipment, Vacuums, Pools/Spas and more. We only sell genuine manufacturer repair parts, never cheap replacements.
If you have any questions, or need help finding the parts for your machine. Contact us at 866-243-2721 or email us at firstname.lastname@example.org
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