hatterashammocks.com Reviews
About this CompanyThe Hatteras Difference
The Hatteras story begins back in 1971. Through the years, our ceaseless commitment to making a better hammock has led us to both new and better materials for construction, and advanced methods of manufacture. Our goal is to offer the highest quality in every facet of our design and construction, to always better ourselves and our products. This perpetual pursuit has led us to a truly uncommon approach to hammock-making, blending handcrafting and hand-weaving with state-of-the-art manufacturing processes that allow us to bring advanced durability and streamlined beauty to you and your family’s own quest for heightened relaxation.
By 1987, Hatteras Hammocks had blossomed into the world’s top hammock producer, known for its humble and storied beginnings, unmatched designs, innovative blending of handcrafting and state-of-the-art manufacturing processes, exceptional customer service and, yes, for plain and simply making one darn-fine hammock, and then always working to make the next one even better still.
Top Rated Products
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
Cliff - 06/25/2020
Took an extremely long time to receive, but product was great.
1 Company Review
06/25/2020 - VA
Quality of all products were exceptional with the exception of the short and thin hammock again.
Shreve R - 06/23/2020
I'm so excited to have our Hatteras Hammock! Easy to install and clearly a high quality product - the rope weave is really pretty too, who knew.
06/23/2020
Thank you!
Paul B - 06/22/2020
Just arrived...finally. No instructions. No receipt.
Christopher Z - 06/20/2020
Amazing quality, soft, and comfortable. Great mounting kit, and no issues so far.
06/20/2020
boo
Julie F - 06/19/2020
Can’t get anyone to contact me about returning the item
Merchant Response
06/19/2020 - NJ
Ordering the item was not difficult and the staff was very helpful at that point. However now that I have to return the item nobody can be found to help me I have spent countless hours and I'm very frustrated at this point. I realize it's very busy because of Covid but I have Spent so much time just trying to get the items back I don't know that I could recommend them to a friend
Julie F - 06/19/2020
I ordered my hammock but it did not fit in my space. I have been trying for a month to return the item but nobody will get back to me with directions and instructions on how to do so. I have sent an email every day for the last week and spent hours on hold trying to get in touch with someone. I’m sure the product is probably very nice but I can’t recommend using them because the customer service has been terrible I’m sure the product is probably very nice but I can’t recommend using them because the customer service has been terrible I’m simply trying to make a return and get a refund and I am a month out. They responded once letting me know they get me what I needed and then nothing. They responded once letting me know they get me what I needed and then nothing. I am BEYOND frustrated
Merchant Response
06/19/2020 - NJ
Ordering the item was not difficult and the staff was very helpful at that point. However now that I have to return the item nobody can be found to help me I have spent countless hours and I'm very frustrated at this point. I realize it's very busy because of Covid but I have Spent so much time just trying to get the items back I don't know that I could recommend them to a friend
P. S - 06/18/2020
A breeze to assemble, heavy steel, very stable on grass or pavement.
06/18/2020 - PA
Very timely communication regarding product availability, shipping and delivery.
P. S - 06/18/2020
Beautiful color, excellent materials and craftsmanship.
06/18/2020 - PA
Very timely communication regarding product availability, shipping and delivery.
Leah S - 06/17/2020
One of the plastic end caps broke when we were putting it together. Otherwise we love it!
Timothy J - 06/17/2020
I love the pillow. It compliments the hammock, and makes using it more enjoyable. I’m glad I ordered it!
06/17/2020 - MA
I am happy with both of my orders from Hatteras Hammocks. The ordering was easy, the shipping was quick, and customer service was good.
Wm K - 06/17/2020
The pillow nicely compliments the hammock and adds comfort
06/17/2020
quick and easy
Jeremy L - 06/17/2020
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06/17/2020 - LA
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06/17/2020 - LA
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Wes W - 06/17/2020
We love it! Very comfortable. Just what We were looking for!
Wm K - 06/17/2020
This is a replacement for a Hatterash hammock which I had had for more than 20 years which had given great service. I was pleased that this one is just as well made and I look forward to enjoying it for many years
06/17/2020
quick and easy
Cindy C - 06/16/2020
This is the second set of chairs we have ordered from this company, there is a definite decrease in the quality of these chairs from the ones we purchased several years ago. The wood is rough and splintery;the ropes are very stretchy and the rope seems to be a thinner quality. Also, the new ones (blue) have metal rivets throughout and I don't think these chairs overall will hold up as well.
Bruce H - 06/15/2020
Great size, well made, comfortable and very durable. Fun birthday gift!
06/15/2020 - CA
Great
Thomas F - 06/15/2020
High quality, well made, nice fabrics and wood. Adding the recommended oil finish really made a difference as well. For the price, I wish the optional springs would have been included.
06/15/2020
Efficient
Leslie W - 06/15/2020
I’m really glad we added this to our purchase. It makes a big difference. Well worth the money if you are buying a hammock.
T R - 06/15/2020
The first hammock that was sent was stained. Customer service was very kind and is sending us a new one. The hammock is made from very high quality materials.
06/15/2020
The first hammock was stained during shipping. Customer service is sending another out. The hammock is made from high quality materials.
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