Springfreetrampoline.co.nz Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
94 Product Ratings and Reviews
4.8
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Rosie - 12/03/2017
Definitely the best looking tramp on the market and the biggest mat size for the smaller frame.
12/03/2017 - Auckland
The Springfree experience was very easy and efficient. We called on the phone to purchase, someone called us to confirm delivery date and installation date and it all arrived on time and installed perfectly.
Chantelle G - 11/28/2017
Absolutely delighted with our trampoline. Top quality and worth every penny. My kids are two very happy bouncing bunnies! Also received epic customer service and must commend everyone from the call answering to delivery - everyone we dealt with was fantastic. Can highly recommend!
11/28/2017 - Auckland
Blown away by the fantastic customer service from Springfree Trampoline. There was a slight mix up with the delivery date of our order but within an hour or raising the issue, it was dealt with. The customer service team were fantastic - at 4pm on Friday afternoon they guaranteed me a delivery by 6.30pm. And at 6pm the trampoline was personally delivered to my door by member of the team who literally drove the (many) extra miles to make it happen. Springfree Trampoline you have made us very happy - thank you so much.
Hayley C - 11/13/2017
Happy with our choice. The whole family can enjoy this
11/13/2017 - Porirua
Easy to use and great service on phone.
Sonya F - 11/05/2017
Kids have been absolutely rapt with their new trampoline. They have been practicing their flips with total confidence knowing that there is a safety net to stop falls and that there are no springs to get entangled in!
11/05/2017 - Pukekohe
Easy, good explanations about the product. Website had everything on it that I needed to know.
Kyllie A - 10/25/2017
I love it, my kids love it. The deal was great aswell, thank you!
10/25/2017 - Auckland
Amazing!
Sharon - 07/12/2017
Good quality, enough room for 2 5-7 old kids. Space saving. The only unfortunate thing is we found a discount offer started just about one week after our purchase
07/12/2017 - Auckland
"help me choosing the right trampoline" link is quite handy
Myles A - 08/14/2016
The kids want to spend every waking hour on this thing! I am sure we will have many happy years enjoying listening to the laughter and games made up on here. Great product!
08/14/2016 - Auckland
hassle free
C L - 08/09/2016
take me about 3hours to set it up,very easy but needs man power and the technic, must watch the installation video they provide, i love it, my son also love it, great deal with 3free options.
08/09/2016 - Kumeu
i spent first hour myself to set up the structure, and another 2hours with my husband to finish off, very easy, but needs man power. installation video is very helpful, must watch. very good quality, it look very safe and i love it, so my kid. its worth to have one .
Rozina K - 06/30/2016
4 year old loves it!
06/30/2016 - Wellington
Quick and easy to order.
Sarah C - 04/30/2016
Just horrible to assemble - maybe it was just my trampoline but there is significant design flaw with the Matt rod holders which probably means that there must be countless trampolines out there where the rods are pushing the holders through the seam. The rod holders are just too loose and each time you have to muscle the ribs under the mat you push the holder out of place - when you eventually get the rib to lock into it gets pushed into the seam. I had to use a pair of mini vise grips to clamp the rod holder in place each time before we could attempt the Herculean effort of getting the ribs under and up. Given the significant price of the trampoline I am less than impressed and strongly recommend these holders get redesigned - a bigger lip with some tension that clips it into the seam at the least. Other than this obstacle the materials look to be first rate and the kids just love it
04/30/2016 - Auckland
Great
Craig J - 04/04/2016
.
04/04/2016 - Timaru
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Michelle - 02/12/2016
Very good trampoline. It took us two lovely ladies a while to install it because the rods are really challenging! However once you have got the technique and got over the amusing 'rod' jokes, it takes about an hour. A good tip would be to anchor the tramp first or have another person brace against it as you do need to heave! (The tramp has a habit of trying to escape). Is strong enough to cope with one small child and one incredibly large husband!
Rick J - 12/26/2015
Our second Springfree Tramp. Excellent product in every way.
12/26/2015 - Auckland
This is our second Springfree Trampoline. Best in the business.
Brendon M - 12/26/2015
A good tramp and good installation. Very expensive though. Other than that a good product so far
12/26/2015 - Auckland
Good service, helpful staff on the phone even on the weekend! Well done.
Andrew S - 12/20/2015
a b c
12/20/2015 - Wellington
Good so fa
Tony S - 12/20/2015
Fitted the space we had perfectly
12/20/2015 - Auckland
Easy to follow website, I made a call just to be sure and received a very helpful response.
Sharon - 11/29/2015
Absolutely fantastic tramp love the safety features. I highly recommend this product to everyone who love having fun. Can be tricky to put together however 100% happy that my granddaughters love their tramp. Thank you.
Caroline F - 10/22/2015
Good product, quite challenging putting it together.
10/22/2015 - Wellington
Good website, but no delivery time was given, so had waited in all day when the trampoline finally arrived just before 4pm.
Brandon D - 10/22/2015
We haven't opened it yet as its a Christmas present but we're happy so far!!
10/22/2015 - Christchurch
Friendly team at Westfield Riccarton!
Andrea W - 10/20/2015
I was disappointed that we were not contacted as promised about product delivery meaning it was delivered on wrong day so husband was not home to help move to correct position.
10/20/2015 - Waiheke Island
All good product. Delivery was lacking and did not fulfil promises
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