Springfreetrampoline.co.nz Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
94 Product Ratings and Reviews
4.8
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Adrian - 01/12/2020
Fantastic trampoline, very happy with our purchase!
01/12/2020 - Napier
Customer service was good, very helpful and happy to answer any questions.
Anonymous Customer - 01/06/2020
Great safe, fun to use trampoline
Caroline - 01/06/2020
Would not hesitate to recommend getting one, they may be a bit more expensive than other brands but the safety, quality, appearance and the warranty are worth paying a bit more for. Kids love it and want to spend all their time on it.
01/06/2020 - invercargill
very helpful staff with dealing with ordering and delivery
Becks - 01/06/2020
Our children (6, 4, 1) love their new trampoline. And the oval shape fits our garden perfectly while still giving the kids plenty of room to all play. Springfree were great to deal with. We rang them Friday morning and had the trampoline delivered that afternoon as it was needed for a birthday on the Sunday. Wonderful customer service.
01/06/2020
Wonderful customer service. They went the extra mile to deliver us a trampoline same day for a birthday.
Hyland M - 12/29/2019
The medium oval that Santa delivered is amazing! Perfect family size and love the safety features and step that came with the tramp. Sturdy construction and quality that you can almost see- woundnt look at any other brand!
12/29/2019 - Canterbury
Upon initial inquiries the team at Springfree were amazing, after all options were considered we settled on the medium oval which was perfect for our space. After 2 failed attempts to collect they delivered for me at no extra cost which was amazing! The team (and Santa) put the trampoline up on Xmas Eve and we have been bouncing ever since!! Best investment and screen time is not even mentioned now....everyone is very happy!
Jody - 12/22/2019
My little one LOVES jumping on his new trampoline, and with the safety net and sun cover I feel totally comfortable letting him go hard. He thinks he's pushing boundaries and I think he's playing safely, win win. Putting it up was easy and the quality is second to none. And delivery was faster than expected to boot! Great buy all round!
12/22/2019 - Northland
From start to finish the process was seamless, I'd recommend to anyone thinking about buying something fun for the whole family.
Jason D - 12/18/2019
Great product, but horrible experience getting it delivered. Mainfreight didn’t deliver the complete trampoline, never acted on numerous promises of “tomorrow mate” for the missing box Springfree then dispatched a new box, but never told me they turned it off when Mainfreight found the one they lost. Only got it after again ringing Mainfreight, finding out the evolving story for myself, and then having to play the militant customer in order to get my delivery at a time that didn’t mess with my holiday. I recommend Springfree improve their communication, and finds a better freight company.
12/18/2019 - Silverstream
As easy as last time.
Jo - 12/14/2019
Great trampoline once up, just didn’t understand the video when it came to putting mat on, didn’t think it was clear on attaching all blue tags first at each end and sides.
Gem - 11/29/2019
So great to deal with. Thank you so much.
LoveSpringfree - 11/28/2019
Absolutely perfect. Very grateful we won this trampoline. Amazing service. Prompt delivery. Friendly service.. A+++
11/28/2019 - Auckland
Absolutely perfect!!!!
Zhihong W - 11/26/2019
Me and our kids are Love it. BEST backyard toy you can buy for young family!
11/26/2019 - Spreydon
Very good.
Leanne B - 11/26/2019
Everything about this purchase was easy but we thought the Delivery / Installer guy was Exceptional! The Company said that the Installer wouldn't be able to take the packaging / rubbish away and that was fine, so hubby shot home to collect it all so the space was clear for the "surprise" and found NO packaging?! He checked the recycle bin and the guy had broken it all down nicely and had stacked it in the recycle bin. How nice and thoughtful was that?!
11/26/2019 - Henderson
Excellent!
Anonymous Customer - 11/24/2019
The size of the mat surface is the same as the footprint
Arnold S - 11/17/2019
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11/17/2019 - Caversham
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Ben S - 11/07/2019
This is a product that is going to last longer than the kids will want to bounce. Such a superior product in all ways. I have owned different trampolines and they are not constructed like a Springfree tramp. The Springfree product in stronger than I could have imagined, has a better bouncing surface, is steadier and better looking than anything out there. Bouncing on a Springfree tramp just feels safer and the difference is amazing. Buying NZ made is the way to go. The price is a bit higher than other brands but you are paying for a design that will last for as long as the kids want to bounce. Every detail from the zips, to the ladder, the netting to the sturdy frame has been thought of. You truely are buying a well designed and well thought out product.
11/07/2019 - Northland Region
What an amazing company to deal with from start to finish. The product has been amazing but so too have the team who sell the product. Proud NZ company.
Nicole O’Grady - 10/17/2019
Perfect trampoline and size! Kids love it! Installer Zach was amazing! Made the whole process so easy!!
10/17/2019 - Kapiti coast
Customer service was great! Made sure we knew to measure the extra space required for legs, talked through pros and cons of the sizes etc! Definitely recommend
Lee-Ann - 09/21/2019
Excellent service and best product, happy boys
09/21/2019
Excellent service and great product, delivery time was beyond their control and Springfree continued to follow up with delivery company, thank you. Very happy with my choice and highly recommended
Anonymous Customer - 09/11/2019
i have three special needs boys and they just love the springfree trampoline it was a very good buy and the best thing we have bought for our boys money well spent thanks so much springfree
09/11/2019 - rolleston selwyn
they were very helpful and lovely to deal with
Jeffrey M - 08/31/2019
Great product and great service. We’re glad we got it assembled.
08/31/2019 - Auckland
Website didn't work last night when we tried to make a purchase
Sophie Z - 02/28/2019
Should have bought the large oval as my boy is really interested in practicing flips..... Great trampoline but too hard to put together. Took 2 people 5 hours!
02/28/2019 - Hamilton
should improve the cellphone shopping webpage compatibility.
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