Springfreetrampoline.co.nz Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.8
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Jen - 06/04/2020
Great quality product. Amazing customer service. Highly recommend!
1 Company Review
06/04/2020 - BOP
Very fast delivery. Amazing customer service and assistance.
Cheri I - 05/15/2020
For my narrow backyard this has been a godsend! Such an amazing bounce in comparison to the cheep trampolines! Safety wise - A+++
05/15/2020 - New Lynn
Great thanks, fast response to my calls. Gave all info required to this clueless mum!
Clinnin - 05/10/2020
A well-resolved product. Safe, and a winner aesthetically. Quality components and easy to follow assembly instructions. (I managed to assemble with my 13yr old daughter and I swore never to self assemble after past experience with kit-sets). Superb service - and delivery even in lock-down! This tramp has saved my sanity when stuck at home for 6 weeks with restless children.
05/10/2020 - Auckland
We ordered our Springfree Tramp in lockdown. Difficult times... but the service team made it hassle-free. Easy to assemble and a quality product.
Hazey - 05/06/2020
Very happy with our new Springfree Medium Oval trampoline! The oval shape is an excellent fit in our slightly narrow space. A Springfree installer came and put it together in no time at all - he was prompt and very pleasant - he made this whole thing a positive experience and the kids started bouncing immediately. This trampoline and installation are the best and I highly recommend both :)
Lara - 05/03/2020
We are very happy with our new Springfree trampoline! The oval shape is excellent; everything seems to be of a high quality, and it's been hours of fun for our little guy (and my husband!) already! We appreciate that the design means that the jumping space is maximised for the space required in our garden. We took our time assembling it, and read all the instructions and watched the videos first - which really made a difference.
Martin W - 04/30/2020
The kids haven’t stopped using it - it’s been fantastic
04/30/2020 - Devonport
Website is a bit clunky as the shopping cart drops off screen if you go back to look at other items. It doesnt empty its just not visible for an easy return. However your customer service is excellent
Sonia J - 04/26/2020
Perfect for all ages, a great trampoline.
04/26/2020 - Bell Block
Top service, very happy with all aspects of the sale and product.
Geoff - 04/19/2020
Awesome trampoline! After stupidly buying a cheap one from The Warehouse that started falling apart after a few weeks, this one has had a serious workout during lockdown and will definitely last many years. Certainly worth the $$$. I would recommend getting the basketball hoop - kids love it :)
04/19/2020 - Wellington
Very easy process to purchase trampoline via phone call, and not using a retailer means the price is lower. Hassle free purchase, product delivered promptly, and product exactly as per the website. I must admit it took a fair amount of effort to put the white rods in while assembling! Overall took about 3+ hours to assemble oval mid-size trampoline.
Buffy E - 04/03/2020
Love our new tramp! Did take us about 6 days to set up... (in Covid quarantine...), and that was def a relationship challenge. BUT the finished product is GREAT. Nothing like an arm work out right.
04/03/2020 - Westmere
Thanks heaps, wish you could have helped set up but we made it in the end!
Lauren S - 03/25/2020
My son loves it
03/25/2020 - Flat Bush
Easy to order :)
Kylie - 02/04/2020
Perfect exercise for the whole family
02/04/2020 - Auckland
Quick and easy to order online and the follow up customer service was very fast and helpful. Delivery and set up was amazing and the man was able to answer all of our questions. Thank you!
Hannah - 01/21/2020
Great trampoline, wouldnt buy anything else but Springfree
01/21/2020 - Canterbury
Little bit of miscommunication behind the scenes to do with delivery and install but it was sorted quickly so no worries.
Karena - 01/20/2020
Perfect size for my toddler to grow into, so many years of fun to be had. Lots of accessories available. Great customer service right from my first showroom visit through to the install.
01/20/2020 - Christchurch
Great customer service and investment.
Grandchildren - 01/15/2020
Grandchildren are enjoying their tramp, easy to assemble
01/15/2020 - Rotorua
Wouldn't hesitate to purchase another trampoline off Springfree.
Dawn - 01/13/2020
The Springfree medium oval trampoline is amazing. It has fantastic bounce and the unique design is a much appreciated safety feature, as my child cannot be hurt by falling onto the springs.
01/13/2020 - Selwyn
I opted to have the trampoline installed through Springfree and I'm so very glad I did. In next to no time, the trampoline was set up by a very capable and efficient worker. I was very impressed with the sales process. All of my questions were answered and the Sales people showed great customer service. This was a very rewarding purchase experience.
Dal C - 01/12/2020
Kids love it. A little difficult to put together but got there in the end.
01/12/2020 - Wainuiomata
Easy process
Adrian - 01/12/2020
Fantastic trampoline, very happy with our purchase!
01/12/2020 - Napier
Customer service was good, very helpful and happy to answer any questions.
Anonymous Customer - 01/12/2020
Eryn happy with our oval springfree Trampoline
01/12/2020
Very happy
Anonymous Customer - 01/12/2020
Excellent trampoline/design
Anonymous Customer - 01/12/2020
We made a late purchase in December so unfortunately missed out on the great savings however it still arrived for Christmas. Would possibly recommend blank boxes next time! Email follow ups to ensure we had 3 boxes was very good. Definitely recommend watching video of how to put up first. 5 adults to put it up. Not the easiest!
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