haibeautyconcepts.com Reviews

4.7

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.

Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to redefine healthy hair .

Our mission to redefine healthy hair is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands. In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by us . From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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420 Verified Customer Reviews

420 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

351

(83.6%)

(8.8%)

(3.6%)

(1.4%)

(2.6%)

Why Trust
Verified Reviews?

Delivery Time

4.7

131

Price Satisfaction

4.6

128

Product Satisfaction

4.5

124

Customer Service

3.1

SHOW DETAILS

250+

5-star reviews

About this Company

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Patricia A.
08/21/2019

Great service. Looking forward to shopping with you again.

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hello Patricia - Thank you for the great review! We will pass this along to the team. Enjoy! - Team HAI Beauty Concepts

Helena H.
08/18/2019

Very satisfied

Would Recommend

5/5

Would Buy Again

5/5

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

1 Product Review

Titanium XL

Read more reviews about this product

08/11/2019

I haven't had chance to use yet.

Alice L.
08/08/2019

Continue to make your products to last and you will have life time customers!

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hi Alice!

Thank you for the great review! We are so blessed to have life time customers like you part of the Hai Family! Happy Styling!

All the best,
Hai Beauty Concepts Team

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Diane
08/06/2019 , CA

I loved everything about the hairdryer except for the weight of it; it is just too heavy to continuously hold above my head.

Would Recommend

5/5

Would Buy Again

5/5

Product Satisfaction

3/5

Price

5/5

Customer Service

5/5

Delivery

5/5

Company Response

HI Diane!

Thank you for your review! I hope you are happy with the lighter Performance dryer! Thank you for being a part of the Hai Family! If you ever need anything in the future, please feel free to reach out!

All the best,
Tarra

Amanda P.
08/06/2019

Hai hair straightener is AMAZING! no product like it

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hi Amanda!

Thank you for the great review and I am so happy to hear you are loving your straightener! We are so glad to have you part of the Hai Family and Happy Styling!

All the best,
Tarra

CC
08/04/2019

Coupon made the price the same as Amazon and it arrived in less than a week.

Would Recommend

5/5

Would Buy Again

5/5

Product Satisfaction

4/5

Price

5/5

Delivery

5/5

Company Response

Hi CC,

Thank you for the great review! Very glad to hear you had a fantastic experience and that you got your item quickly! So happy to have you a part of the Hai family and Happy styling!

Thanks,
The HAI Beauty Concepts team

Karen E.
08/04/2019

I have been using HAI flat irons for years. They are durable and reliable.

Would Recommend

5/5

Would Buy Again

5/5

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Company Response

Hi Karen,

Thanks for the great review! We are so glad that your irons have lasted for years! We are happy to have you as a part of the Hai Family! Happy Styling!

Thanks!
The HAI Beauty Concepts team

Brittany Z.
08/04/2019

Great!

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hi Brittany,

Thank you for the awesome review! Very glad to hear you had a fantastic experience and happy to have you a part of the Hai family! Happy styling!

Thanks,
The HAI Beauty Concepts team

Tiffany D.
08/01/2019

I wish you had a 1.25 that is dual voltage.

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hi Tiffany,

Thank you for your review! We are working on introducing some new dual voltage irons in the future so please stay tuned and thank you for your feed back! Happy to have you part of the Hai family and happy styling!

Thanks,
The HAI Beauty Concepts team

Alana A.
07/31/2019

very easy purchase

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hi Alana,

Thanks for the great review! Very glad to hear you had a fantastic experience and happy to have you a part of the Hai family! Happy styling!

Thanks,
The HAI Beauty Concepts team

Rasha G.
07/31/2019

Would Recommend

3/5

Would Buy Again

5/5

Company Response

Hello Rasha,

Thanks for the 5-star review! Happy shopping!

Thanks,
Team HAI Beauty Concepts

Lila P.
07/30/2019

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hi Lila,

Thanks for your review! We are happy to have you as a part of the Hai Family! Happy Styling!

Thanks!
The HAI Beauty Concepts team

Marissa B.
07/29/2019 , MI

Honestly the whole experience was nice, but the shipping prices were very high compared to other businesses.

Would Recommend

3/5

Would Buy Again

3/5

Product Satisfaction

4/5

Price

3/5

Delivery

5/5

Merchant Response

haibeautyconcepts.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Kelli R.
07/29/2019

Quick and easy. Very easy to navigate and find and use the discount code!

Would Recommend

5/5

Would Buy Again

5/5

Company Response

Hi Kelli,

Thanks for the great review! Very glad to hear you had a fantastic experience and happy to have you a part of the Hai family! Happy styling!

Thanks,
The HAI Beauty Concepts team

Stevie S.
07/28/2019

The only issue is the bottle is so stiff it's impossible to get the product out. Hopefully you all will add a pump to make things easier

Would Recommend

5/5

Would Buy Again

5/5

Product Satisfaction

5/5

Price

5/5

Delivery

5/5

Company Response

Hi Stevie,

Thanks for the great review! We are currently working on a pump for our shampoo so stay tuned, it will hopefully be available soon!

Thanks,
The HAI Beauty Concepts team

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haibeautyconcepts.com Reviews

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420 Verified Customer Reviews

420 Customer Ratings and Reviews

4.7

About this Company

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