haibeautyconcepts.com Reviews

4.7
420 Reviews
About this Company
Visit Website

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

420 Verified Customer Reviews

420 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating
5 Shopper Approved - Review Star
351
(83.6%)
4 Shopper Approved - Review Star
37
(8.8%)
3 Shopper Approved - Review Star
15
(3.6%)
2 Shopper Approved - Review Star
6
(1.4%)
1 Shopper Approved - Review Star
11
(2.6%)
Why Trust
Verified Reviews?
Delivery Time
4.7
5 Shopper Approved - Review Star
131
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
3
Price Satisfaction
4.6
5 Shopper Approved - Review Star
128
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
9
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Product Satisfaction
4.5
5 Shopper Approved - Review Star
124
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
Customer Service
3.1
5 Shopper Approved - Review Star
11
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
9
SHOW DETAILS
5-star reviews
250+

5-star reviews

About this Company

We are a small team of beauty enthusiasts, born and raised in California, who strongly believe that hot tools should only enhance a look and keep hair shiny and healthy, without the damage. That is why our styling tools are engineered with innovative technologies and designs that make them easier and better to use on a variety of hair types to maximize performance and the health of hair. We were the first to bring Ceramic flat iron technology to the professional styling tools industry. The brand has always stood for exceptional, inventive products and authentic relationships that are tried, tested and true. As a brand with many cutting-edge “firsts”, we will continue to set the standard for reliable, advanced, and stylish quality products. We are California-based and a family-operated business.
 
Based in sunny southern California, we are inspired daily by the diversity of not only those who live here, but the variety of hairstyles and trends that surround us. From the beaches to the mountains, and the deserts to the bright city lights of LA, our hair inspiration is endless. We’re passionate about beauty & health and we’re taking that passion to  redefine healthy hair .
 
Our mission to  redefine healthy hair  is simple - we know that hot tools are tough on hair, but with our advanced healthy-hair technologies, you can still achieve the look you want, without damaging your strands.  In addition to pulling inspiration from the sunshine state, our styling tools are uniquely designed with a little something special to keep hair healthy and strong, with each use. Technologies like our  Tri-Diamond Ceramic™ , which has all the benefits of Teflon with zero toxic or harmful emissions for a smooth finish, and  Damage Control Technology , which works on multiple levels to significantly reduce hair breakage and damage, are designed exclusively by  us .  From coastal waves, to business casual straight, to a night-on-the-town up-do, we are surrounded by beauty that allows us to design products that keep hair looking gorgeous, healthy and California- cool .

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J
Shopper Approved - Verified Customer Jenny W.
07/23/2019

I am sadly replacing my Hai blow dryer that was a Christmas present in 2018. Hoping this one holds up better like my original Hai dryer. This will be my 3rd Hai blow dryer.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Jenny,

Thank you for your review! I would love to get some more information on the dryer that was a Christmas gift. Please feel free to reach out to me any time at [email protected]. 


Thanks,
Hai Beauty Concepts Team
M
Shopper Approved - Verified Customer Marie V.
07/23/2019

It was quick and easy and I was pleased that shipping is free! My hair stylist recommended this brand so I’m looking forward to a good experience!

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Marie,

Thanks for the great review! Very happy to hear you had a fantastic experience and that your hair stylist recommended Hai! So happy to have you a part of the Hai family and happy styling!

Thanks,
The HAI Beauty Concepts team
R
Shopper Approved - Verified Customer Reyna R.
07/22/2019

I loved the variety the website has to offer.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Reyna,

Thanks so much for the wonderful review! We are so happy to hear that you like our products. We have some fun new launches coming up this year that we can't wait to share with customers like you. 

Thanks,
The HAI Beauty Concepts team 
F
Shopper Approved - Verified Customer Francesca P.
07/20/2019

When my stylset dryer died a couple months after purchasing, I left a review about my disappointment. I was surprised that I was contacted by the company informing me of an included year manufacturer defect warranty and was assisted to file a claim.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
Customer Service
5/5
Delivery
5/5

Company Response

Hi Francesca,

Thank you for your review! We are happy to help! If you need anything else in the future please do not hesitate to reach out!

Thanks!
The HAI Beauty Concepts team
C
Shopper Approved - Verified Customer CASEY R.
07/20/2019

Ordering is very easy

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Casey,

Thanks for the great review! We are so glad you had a good experience :) 

Thanks!
The HAI Beauty Concepts team
C
Shopper Approved - Verified Customer Christian G.
07/20/2019

Excellent

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Christian,

Thanks for the great review! Very are very happy to hear you had a fantastic experience.

Thanks,
The HAI Beauty Concepts team
D
Shopper Approved - Verified Customer Debra D.
07/19/2019 , NJ

I received the hair curler, well packaged, When I read the reviews they were all positive. Love the curling wand

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Hi Debra,

Thanks for the great review! We are so glad you had a good experience :) 

Thanks!
The HAI Beauty Concepts team
T
Shopper Approved - Verified Customer talie B.
07/18/2019 , NJ

I am in love with the flat iron, so hoping the same for the hair dryer. The hair dryer really improved the shine factor. Unbelievably it reduced the frizz significantly. Yay!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Hi Talie,

Thanks so much for the great review! So happy to hear that you had a good experience with your flat iron! Enjoy your new tools!

Thanks,
The HAI Beauty Concepts team
I
Shopper Approved - Verified Customer Itza S.
07/18/2019 , AZ

Thank you!

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
3/5
Price
4/5
Delivery
4/5

Company Response

Hi Itza,

Thanks so much for the great review! Glad to hear you had a great experience. Enjoy your new products!

Thanks!
The HAI Beauty Concepts team
S
Shopper Approved - Verified Customer Shannon B.
07/07/2019

Fghhh

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Shannon,

Thanks for the great review! We are so glad you had a good experience :)

Thanks!
The HAI Beauty Concepts team
B
Shopper Approved - Verified Customer beverly H.
07/06/2019

The last HAI flat iron I got, was on amazon. I swear is was not the same as my first but a knock-off.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Beverly,

Thanks so much for reaching out and leaving us a great review. Sorry to hear about the issue you had during a past purchase. Please feel free to reach out to us directly should you have any questions. 

Thanks!
The HAI Beauty Concepts team
J
Shopper Approved - Verified Customer julie S.
07/04/2019 , MI

Great

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Hi Julie,

Thanks for the great review! We hope you enjoy your new products :)

Thanks,
The HAI Beauty Concepts team

C
Shopper Approved - Verified Customer catina C.
07/04/2019

Love the product the shipping was fast!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Hello Catina,

Thanks so much for the review! We look forward to your feedback once you receive your products. If you have any questions, please feel free to reach out to us directly. 

Thanks so much,
The HAI Beauty Concepts team
M
Shopper Approved - Verified Customer Melissa T.
07/02/2019 , NY

☺️☺️☺️

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Hey Melissa,

Thanks for the awesome review.  Enjoy!

- The HAI Beauty Concepts team
S
Shopper Approved - Verified Customer Sue L.
07/02/2019

Tara was very prompt in responding and helpful. Love the HAI performance. My hair hold a lot of water and it drys quickly.

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hello Sue,

Thanks so much for the glowing review. Tarra is a Rockstar and we will certainly pass the message along to her. Enjoy your new styling tools!

Thanks!
The HAI Beauty Concepts team
C
Shopper Approved - Verified Customer Chona T.
06/29/2019

Great

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Chona,

Thanks so much for the great review! Glad to hear you had a great experience. Enjoy your new products

Thanks!
The HAI Beauty Concepts team
S
Shopper Approved - Verified Customer Sabrina P.
06/27/2019

I love hai! Great customer service and love the products:)

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Hi Sabrina,

Thanks so much for the wonderful words! We are so glad to hear that you had a great experience with our team  and our products. Happy shopping!

Thanks,
The HAI Beauty Concepts team
V
Shopper Approved - Verified Customer Viridiana S.
06/27/2019 , CA

I Love Hai products

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Company Response

Hi Viridiana,

Thanks so much for the great review! Enjoy!

Thanks,
 The HAI Beauty Concepts team
M
Shopper Approved - Verified Customer Michelle S.
06/27/2019

Best flat irons on the market. I used my last HAI every day for 10 years!

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hi Michelle,

Thanks so much for the great review - and for being such a loyal customer! We pride ourselves on great quality products and we are so happy to hear that your iron lasted 10+ years - yay! Happy shopping!

Thanks,
The HAI Beauty Concepts team
S
Shopper Approved - Verified Customer Susan F.
06/26/2019

Love the flat iron - it makes my hair so straight and silky

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hey Susan,

Thanks so much for the awesome review! Cheers to great hair! ;)

Thanks,
The HAI Beauty Concepts team
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