conferencecalling.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,009 Verified Customer Reviews

1,009 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
895
(88.7%)
4 Shopper Approved - Review Star
106
(10.5%)
3 Shopper Approved - Review Star
7
(0.7%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
897
4 Shopper Approved - Review Star
105
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
750+

5-star reviews

7 years collecting reviews
Filter
A
Anita W.
11/06/2020 , WA

I used the chat function. I've used it before also. This time (as well as last time) I got an answer very quickly and the explanations through our conversation were written well and easily understood. I appreciate your service!
Anita Wuellner

Product Satisfaction
5/5
Customer Service
5/5

A
Ana P.
11/05/2020 , RI

Zach was extremely helpful in securing an 800 number. Very quick and knowledgeable. Great job.

Regards, Ana

Product Satisfaction
5/5
Customer Service
5/5

B
Beth
11/04/2020 , FL

Arianna Ortiz has been extremely helpful every time I call in. She has reduced my anxiety about our first virtual meeting. Thank you Arianna!

Product Satisfaction
4/5
Customer Service
5/5

S
Susan C.
11/04/2020 , TX

I needed help correcting my address and it was resolved pretty quickly

Product Satisfaction
5/5

G
Greg
10/30/2020

VERY happy with the quick customer response time, and outcome that I had hoped to achieve.

Product Satisfaction
5/5
Customer Service
5/5

W
Waltham H.
10/30/2020 , MA

Satisfied

Product Satisfaction
5/5
Customer Service
5/5

S
Sheila O.
10/27/2020 , MA

The Vast Conference Call customer service team once again shines with quick, efficient service while providing great value. They continued to circle back to ensure I was getting exactly the product that would best serve the needs of my company before processing our annual renewal.

Still happy and continuing with Vast Conference Calls.

Product Satisfaction
5/5
Customer Service
5/5

D
Dawn A.
10/20/2020 , NY

I don't use the conference calling however, I have had a couple of questions regarding misc things and they have been great.

Product Satisfaction
5/5
Customer Service
5/5

C
Chery L.
10/16/2020 , CO

This company has the best customer service I have ever dealt with. They answer calls and emails very promptly and always do their best to satisfy my requests.

Product Satisfaction
5/5
Customer Service
5/5

S
Steve
10/02/2020 , TX

I needed our conference code changed, which the chat support person was able to quickly help me with.

Product Satisfaction
5/5
Customer Service
5/5

A
Anonymous Customer
09/29/2020

You guys are perfect.

Product Satisfaction
5/5

J
James M.
09/24/2020 , CA

Cynthia was excellent. She explained the benefit of making a switch to annual pay. She also let me know how I could make better use of the services available to me. She was kind professional and a delight to do business with.

Regards

James McKnight

Product Satisfaction
5/5

A
Anonymous Customer
09/24/2020

Works great!

Product Satisfaction
5/5
Customer Service
5/5

D
DR
09/22/2020 , AZ

Very happy with the conference call options. Customer Service has been very helpful when I have asked for training or needed to make changes to my account. Overall very happy with the service.

Product Satisfaction
5/5
Customer Service
5/5

M
Marilyn C.
09/22/2020 , NE

We had the conferencecalling.com service in place for many years but rarely used it. Then, during the COVID-19 pandemic, we needed to use this service almost on a daily basis. I called customer service to change our plan to accommodate more users and was also able to reduce the cost. The system is very easy to use, and we have had no problems or issues.

Product Satisfaction
5/5
Customer Service
5/5

A
Anonymous Customer
09/18/2020

This service remains a cost effective alternative to us for group meetings.

Product Satisfaction
5/5

M
Melanie
09/18/2020 , CA

The ability to contact them to change the pin and host code multiple times. This is a really a great service especially when you work for a company that has over 50 users, and to have that ability to change the pin and host codes multiple times to avoid any unwanted or misuse of the number is extremely helpful. Love it and every time I call their customer service agents are always so helpful and polite.

Product Satisfaction
5/5
Customer Service
5/5

L
Linda
09/16/2020 , MN

My boss is VERY pick when it comes to conference calls. Several years ago, he was always asking me to find a different service when he had issues with them. Ever since I found Vast Conference Calling over 5 years ago, we haven't had any problems since. As long as he's happy, everyone else is happy!

Product Satisfaction
5/5

D
DRM
09/16/2020 , NJ

I have been using Vast conferene call services for several years now and have no complaints and the charges are very reasonable. I called customer services to get info to set up a call with China. Let see how the connection works tomorrow.

Product Satisfaction
5/5
Customer Service
5/5

T
Tony
09/16/2020 , FL

Amanda was very helpful a month ago and Arianna helped me today. We love the teleconferencing service. It has been very useful for our condo association, especially during these COVID times... Thanks!

Product Satisfaction
5/5

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