conferencecalling.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,009 Verified Customer Reviews

1,009 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
895
(88.7%)
4 Shopper Approved - Review Star
106
(10.5%)
3 Shopper Approved - Review Star
7
(0.7%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
897
4 Shopper Approved - Review Star
105
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
750+

5-star reviews

7 years collecting reviews
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C
Cheryll
05/19/2015 , NV

I have called customer service to learn how to use conferenccalling.com properly.
They are courteous and very knowledgeable. I especially like the recording feature.

Product Satisfaction
5/5
Customer Service
5/5

G
Glendene
05/18/2015 , CA

I would like to comment on the exceptional customer service values of Peter Doan. From day one he was willing to go he extra mile to help me with exactly what I needed. He stands behind his commitments. For example, I asked him to inform me when your company was able to issue conference bridges without the use of the four digit pin number. He made sure that your company accommodated our needs and then turned around and called me without my having to make a second request. I wish all customer service reps were this attentive to their customers needs.

Product Satisfaction
5/5
Customer Service
5/5

C
CFAR
05/11/2015 , PA

Fulfilled our needs; 800 service, great rate, quality service.

Product Satisfaction
5/5

A
Anonymous Customer
05/11/2015 , WA

Easy sign-up. Great follow up with customer service representative (just to check in with me!). Clear connection. I highly recommend conferencecalling.com.

Product Satisfaction
5/5

M
Michael R.
04/24/2015

I have used several different conferencing services and conferencecalling.com's quality and reliability met all my expectations.

Product Satisfaction
5/5

C
C1 C.
04/24/2015 , NJ

Peter Doan has been extremely helpful in assisting us with all requests and issues. We rarely encounter such a high degree of professionalism.

Product Satisfaction
5/5
Customer Service
5/5

A
A. R.
04/23/2015 , CT

I am glad I got a a follow up email and I contacted customer service, they were fast. The first conference call was a test with customer service. Tuesday an attorney made a real conference call and it was so simple. We switched over from trial to permanent customer yesterday.

We are much happier with this service.

Product Satisfaction
5/5
Customer Service
5/5

S
Susan R.
04/22/2015 , CA

We are a small business and we love using conference calling services. It really makes important conference calls so easy.

Product Satisfaction
5/5
Customer Service
5/5

S
Shawano
04/09/2015 , WI

Quality was excellent! Service was helpful and quick.

Product Satisfaction
4/5
Customer Service
5/5

B
Brad H.
03/31/2015 , PA

I would give 5 stars for everything, but I haven't actually initiated a live conference call yet. Everything I have done so far has only been test calls. Customer Service was great, sound quality is fantastic so far from what I can see. The only real issue I have is that you can't transfer screen sharing privileges to another attendee on the call. Though, I did talk to Customer Service and they said they would pass that along to a developer.

Overall, great product so far, very pleased with my switch away from WebEx and GoToMeeting.

Product Satisfaction
4/5
Customer Service
5/5

G
GW C.
03/27/2015 , WA

It's a really good product with good pricing. Customer service and tech support have been great - very responsive and helpful when they've been needed. I love the chat now service. Thanks!

Product Satisfaction
5/5
Customer Service
5/5

C
Cheryl
03/26/2015 , CA

Clear, easy to use, customers appreciated not having to download software, your customer support is excellent

Product Satisfaction
5/5
Customer Service
5/5

R
Robert K.
03/11/2015 , CA

We're a small company, just under 120 employees, and I was asked to find a low cost, easy to use, conferencing service for our CEO. ConferenceCalling.com fit our needs perfectly. It wasn't long before we added more to our account.

Peter Doan, who's in charge of our account, is awesome! Responds quickly and addresses any of our questions and concerns. I've had to use their support once and it too was very prompt in their response and got the problem resolved quickly.

Overall the service is outstanding, very easy to use and manage. The quality of the calls are very clear. We have meetings that range from 5-10 minutes to over 2 hours and not had a single problem.

Product Satisfaction
5/5

R
Robert M.
02/18/2015 , TX

Great Product. Greta Customer Support.

Product Satisfaction
5/5

S
Sri K.
02/17/2015 , NJ

It was a very efficient and pleasant experience. The call quality was excellent. I tried their free trial and have now decided to continue to use on a paid basis.

Product Satisfaction
5/5

G
Greg J.
02/06/2015 , CA

Service works great - really easy on all fronts. Thanks

Product Satisfaction
5/5
Customer Service
5/5

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