conferencecalling.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,009 Verified Customer Reviews

1,009 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
895
(88.7%)
4 Shopper Approved - Review Star
106
(10.5%)
3 Shopper Approved - Review Star
7
(0.7%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
897
4 Shopper Approved - Review Star
105
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
750+

5-star reviews

7 years collecting reviews
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J
Joe F.
06/18/2020 , OK

After researching and trying many online conference-calling systems, we've been using Vast Conference's system for over a year. We've found it to be the easiest and most reliable system available. Many of the other systems have bells-and-whistles that they try to get you to use, for a fee. No need. ConferenceCalling.com does exactly what the name implies, provides a fast and simple way to have an online conference call. Highly recommended by a 3,000 person organization.

Product Satisfaction
5/5
Customer Service
5/5

K
Kevin L.
06/17/2020 , MN

Understood and resolved my issue quickly.

Product Satisfaction
5/5
Customer Service
5/5

K
Kris
06/09/2020 , NE

Amanda was very helpful today. Thank you!

Product Satisfaction
5/5

C
Chicago B.
06/08/2020 , FL

I called for support and received a return call very quickly. The person was responsive and well-informed about the products and service. The website to register was easy to use. I then used the service for a conference call with 3 people; from South Florida, New England, and Colorado. Perfect reception and ease of use by all. Thank you.

Product Satisfaction
5/5
Customer Service
5/5

C
Carolyn M.
06/05/2020 , VA

Cynthia was extremely helpful and provided excellent assistance and suggestions on how to meet our needs so that we will be able to convene a Town Hall meeting without a hitch. She had us to explain our needs and then went over all of the available features that are accessible with Vast. She was extremely knowledgeable as well as patient and we are looking forward to having a meeting that is efficiently and effectively run.

Product Satisfaction
5/5
Customer Service
5/5

C
Claire
06/03/2020

My company had become very frustrated with free conference calling services never working. I was so relieved to find this one. Well worth the cost!

Product Satisfaction
5/5
Customer Service
5/5

A
Alex
05/28/2020 , CA

No complaints

Product Satisfaction
5/5
Customer Service
5/5

S
Sandhill P.
05/27/2020 , FL

At first we loved vast. The audio conference works well, no complaints really for the audio. The video conference was a great tool to utilize but we found out for no more than 5 people. The video conferencing kept glitching on us; when i would share my screen it kicked everyone out of the conference and they had to come back in, but then it showed 2 attendees for every 1 attendee. Half of the group was unable to see my screen when i screen shared and the other half could. There are also features missing from vast that would make video conferencing easier such as a 'raise your hand' feature to know when someone is muted that they have a question and its indicated so we can un-mute the one. also blurring out your background is another feature that we would like. The video conferencing is a great tool for a group of no more than 5 but anything larger it gets too glitchy. We want to love Vast but there are some issues they need to clean up first.

Product Satisfaction
2/5
Customer Service
3/5

J
James W.
05/27/2020 , FL

Our business has used VAST Conference Calling for more years than I can recall, and the product and service are always superb. We have never experienced a glitch with the product; it is always dependable. The cost is one of its greatest attributes, and the service (as I have just today experienced again) is "out of this world GREAT!"

Product Satisfaction
5/5
Customer Service
5/5

S
Suzanne G.
05/27/2020 , IA

The customer service via "chat" solved my problem immediately. We have used Vast Conference for a few years and we are pleased with all they do for us!

Product Satisfaction
5/5
Customer Service
5/5

L
Larry N.
05/21/2020 , NC

I tried different conference but the was definitely the best.

Product Satisfaction
5/5
Customer Service
5/5

T
The W.
05/18/2020 , OH

Wonderful! For a senior citizen who is not literate on all this new stuff! Call Vast!

Product Satisfaction
5/5

M
Missy C.
05/13/2020 , VA

Very user friendly product! Customer service has been outstanding with no wait times. I would recommend Vast Conference for your conference call solutions.

Product Satisfaction
5/5

K
Kevin H.
05/12/2020 , NY

Excellent and timely service... 5 Star's... A refreshing change from some of the fly by night Conference Services I've dealt with !!!

Product Satisfaction
5/5

M
Margie F.
05/11/2020 , IN

I have always received accurate and timely answers to my questions. Thank you.

Product Satisfaction
4/5

R
Ron S.
05/05/2020 , NC

I reached out to upgrade my company's service plan to meet demand. It was a very pleasant experience with timely information and action. We are very happy with your products and service.

Product Satisfaction
5/5

A
Anonymous (.
05/01/2020 , NY

A customer service is outstanding in particular, a big kudos to Peter Doan and his team. Attentive, helpful, patient, caring -- excellent, excellent customer service! Thank you Peter!

Product Satisfaction
5/5

A
Anne L.
04/30/2020 , OK

Vast is user friendly and simple to use. The customer service is fast and solved my issue immediately.

Product Satisfaction
5/5
Customer Service
5/5

N
Nancy C.
04/29/2020 , KY

With the COVID-19 pandemic, we have had to have numerous conference calls. This has allowed us to increase our capacity from 15 callers to 100 callers then to 250 callers. The online account access provides various options and is very easy to use.

Product Satisfaction
5/5
Customer Service
5/5

R
Rosemarie
04/27/2020 , NJ

It was very professional and informative.

Product Satisfaction
5/5
Customer Service
5/5

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