conferencecalling.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,009 Verified Customer Reviews

1,009 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
895
(88.7%)
4 Shopper Approved - Review Star
106
(10.5%)
3 Shopper Approved - Review Star
7
(0.7%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
897
4 Shopper Approved - Review Star
105
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
750+

5-star reviews

7 years collecting reviews
Filter
P
Phil S.
01/21/2021 , NC

I called expecting a difficult time since we terminated the person who had been dealing with our account. The support team was very understanding and told me the documents I needed to provide to them to be allowed to access the account. The process was very smooth and simple. Then not only did they take care of my issue they told me of a better plan that would SAVE me MONEY!!!!!!! Turns out they were correct!
Very professional operation!

Product Satisfaction
5/5
Customer Service
5/5

B
Business C.
01/21/2021 , LA

No issues. Service works. Company responds when we have questions.

Product Satisfaction
5/5
Customer Service
5/5

D
David B.
01/14/2021 , PA

Had to reactivate and i was struggling on my own, contacted Fong and he walked me through it step by step and we were up and running in just minutes!

Product Satisfaction
5/5
Customer Service
5/5

B
Blue
01/06/2021 , AZ

Arianna was very helpful and understanding. I'm not the most tech savy person and she was very patient and very professional. I would highly recommend vast conference.

Product Satisfaction
5/5

E
Earl W.
01/04/2021 , MD

Amanda was very helpful and made it very easy to address my concerns.

Product Satisfaction
5/5
Customer Service
5/5

B
BB
12/28/2020 , FL

I had questions about certain features on the app and the customer service person had all the answers and communicated the answers in language that was clear.

Product Satisfaction
5/5
Customer Service
5/5

A
Anonymous Customer
12/16/2020

The Vast product is always available and easy to use. The few times I haven called service they have been able to help quickly and painlessly

Product Satisfaction
5/5
Customer Service
5/5

P
Paula N.
12/15/2020 , PA

It's a wonderful tool for our business and I have had no issues.

Product Satisfaction
5/5

J
JEFF V.
12/04/2020 , NC

We have utilized VAST Conference for several years and are very pleased with their service. We have never experienced issues with our conference call functionality, including the recording feature that we use consistently.
Their customer service is quite unique in today's environment. You can actually talk to people... here in the US. Dave T. and Cynthia P. have been particularly helpful to us.
I would highly recommend this company and product.

Product Satisfaction
5/5
Customer Service
5/5

N
nick
12/02/2020

Arianna is great, the customer service is awesome

Product Satisfaction
5/5
Customer Service
5/5

B
Bruce
11/30/2020 , DC

Very happy with the team and how the conference calling works overall.

Product Satisfaction
5/5

M
Morton
11/26/2020 , CA

I made all calls with excellent reception and total reliability.

Product Satisfaction
5/5

R
RS
11/19/2020 , FL

Very easy to use, never had an issue.

Product Satisfaction
5/5

B
Brandon H.
11/19/2020 , NJ

I've been using conferencecalling.com for years and never had a issue with service. The website account portal is very user friendly. Never had an issue when downloading bills, changing account information, or payment types. They were pro-active in reaching out to me with the best available plan options and payment schedules based on my usage.

Product Satisfaction
5/5

A
Nítida
11/19/2020 , NY

Doy gracias a Ariana Ortiz por su excelente ayuda
Es muy profesional

Product Satisfaction
5/5
Customer Service
5/5

L
Linda R.
11/18/2020 , TX

Vast conferencing is so easy to use and makes our communications with clients so easy. We have never had an issue with the service.

Product Satisfaction
5/5

J
Jordan P.
11/18/2020 , NY

Great customer service.

Arianna Ortiz is fantastic.

Product Satisfaction
5/5

A
Anonymous Customer
11/18/2020 , NY

We have 8 different conference lines that we can host. It is very easy to add a line, when needed.

Product Satisfaction
5/5

J
JC
11/16/2020 , CA

I called to ascertain if I indeed, had an account with your Organization
Zac expeditiously asked me a couple of questions and provided me with the information
He was personable, helpful and a great asset to your company.

Product Satisfaction
5/5
Customer Service
5/5

B
Barnett L.
11/14/2020 , CA

Amanda was fantastic, great energy and patient with us when explaining the obstacle we needed to overcome.

Product Satisfaction
5/5
Customer Service
5/5

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