Angel Watch's 4G GPS Tracking smartwatch for kids and adults provides parents and carers with total peace of mind when away from their child or other vulnerable loved one.
With voice and high-speed video calls, messaging, live and historical GPS location tracking, geo-fencing, a built-in SOS panic button, discreet remote drop-in listening, remote photo capture, remote vital sign readings and so more, the Angel Watch Series R is an affordable must-have for any parent looking to stay connected with a safe, simple, social-media free device.
983 Verified Customer Reviews
983 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.5
Overall Star
Rating
5-star reviews
About this Company
Angel Watch's 4G GPS Tracking smartwatch for kids and adults provides parents and carers with total peace of mind when away from their child or other vulnerable loved one.
With voice and high-speed video calls, messaging, live and historical GPS location tracking, geo-fencing, a built-in SOS panic button, discreet remote drop-in listening, remote photo capture, remote vital sign readings and so more, the Angel Watch Series R is an affordable must-have for any parent looking to stay connected with a safe, simple, social-media free device.
06/01/2022 , SC
Ezra provided excellent customer service, even called me to provide a follow up on an issue to resolve it right away. Thank you!
06/01/2022 , TX
Has every feature you would want in a watch and was delivered on time as stated when purchased.
Maria06/01/2022 , Texas
The watch has every feature you want in a watch. Delivered on time as stated on order as well.
06/01/2022
The company has amazing customer service support. I accidentally dropped my daughters watch and cracked the face and they were very quick and helpful and offering a solution. My daughter absolutely loves her watch as well
Ada L.06/01/2022 , Mississippi
Great
1 Product Review
06/01/2022
Great buy. Exactly what we needed for her age without worry of internet and social media trouble.
Kevin D.06/01/2022 , Maine
went well
05/31/2022
Great customer service via chat. Super quick reply!
Brian05/31/2022 , UT
The overall value is high, but better instructions are needed for setting up the SIM card, installing it and linking the App.
05/31/2022
This is a great product. However, it needs better instructions for setting up the SIM card, installing it in the watch and linking the app to the watch.
Bronwyn S.05/30/2022 , GA
The whole set up was confusing and long. The watch still can't make or receive calls and the GPS is way off
Merchant Response
05/30/2022
Not very happy with it. It was really hard to set up. It still won't accept or make calls and the GPS is way way off
Paul05/29/2022 , Alaska
Good
Sandra R.05/29/2022 , Texas
Very nice
Sylvia R.05/29/2022 , Texas
Quick and easy no issues
Jiafeng S.05/28/2022 , Iowa
i cannot change items in the cart. if i change my mind, i have to restart.
05/27/2022 , LA
Product is great and customer service is even better!
05/27/2022 , TX
So far, it's worked great.
Carlos05/26/2022 , NY
.
LaRiena R.05/26/2022 , PA
Impressed by Ezra and his personalized customer care. Marylou was also very polite and patient.
Reveca V.05/25/2022 , California
I have not used it, but I am hoping the sim activation is smooth because it is the only issue that I am having.
05/25/2022 , OR
I was having trouble setting up my watch so contacted customer service and was lucky to be connected with Ezra. Over a 5 week period we had at least 14 email exchanges. He was understanding, patient, kind, and above all....helpful! He discovered that my model needed a factory update which wouldn't be complete for several weeks. Once it was done, Ezra gave me a detailed step-by-step list of instructions which I was able to easily follow, and the watch works perfectly. If it weren't for the update needed, his clear instructions would have had my watch up and running on day 1. This was probably the best customer service experience I've ever had.
Kimia N.05/25/2022 , California
Terrible ordering process... customer service is of no help and has no idea what the answers are. They asked me to call them back while they looked up answers with every question. Cant use a bank account if you don't have or want to use a credit card, and promo code wasn't working. If there was competition with the features i found essential in this watch, I would have stopped trying to order from this company and gone to the competition. You need to step up your website and your customer service.
Company Response
Hi Kimia,
The option to purchase bank transfer is only for tax-registered wholesalers buyers of 100+ watches per order. This is mentioned exactly at that payment option for clarity.
For customers, we offer many payment options- not just credit card. You can choose to pay by debit card, PayPal, Klarna (Buy Now, Pay Later) and about half a dozen others.
We do not allow for bank transfer transactions for your protection.
Bank transfer purchases are generally not protected. This eliminates your chance of being able to challenge questionable/disputed charges. Credit cards, PayPal & others do allow this protection and offer the buyer protection that our customers ought to have. In turn, this allows for our customers to shop with complete confidence.
For answers, we have a very comprehensive Support section with all of the most common questions and answers as well as highly knowledgeable telephone support available to all every weekday (8am-3pm MST).
We do appreciate the feedback and will take it into consideration with future updates.
If you're having issues applying a promo code, our customer support can assist. This can happen in instances where a code is automatically applied by the system (usually multiple purchase discount) but can be over-ridden by placing multiple single unit orders or manually by us over the phone. In all cases, watches ordered within an hour of each other will ship in the same package.
If you do have any questions or need assistance, please let us know and we would be more than happy to help.
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You
© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024