springfreetrampoline.com Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
123 Product Ratings and Reviews
4.7
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Lindsey B - 04/01/2020
My kids love this! I love that it’s safe!
04/01/2020 - Texas
Very easy!
Sharlene E - 03/29/2020
We purchased this for our son’s 3rd b-day and it couldn’t have been a better choice or experience. This is the by far the safest option & I don’t have to stress when my toddler is jumping around & going wild. There is nothing in comparison on the market. My experience was also amazing. Our b-day plans changed last minute due to COVID 19. We ordered our springfree & it was delivered & installed in less than a week so we could surprise our son the day before his b-day. We are super grateful for Leslie & team for going above & beyond to help us after our plans drastically changed last minute. We couldn’t be happier.
Cynthia S - 03/26/2020
Very happy with the product, delivery and set up. The guys were very quick and helpful. Our 4 kids love jumping on the trampoline and I even get my dose of exercise! Thank you Springfree! This trampoline couldn't have come at a better time as we are ordered to stay at home to keep everyone safe during this covid crisis.
03/26/2020 - TX
I shopped in person at the store and had a great experience ordering on the phone. Thanks for all your help!
Mark - 03/26/2020
My kids love this trampoline!
03/26/2020 - Oregon
The buying process was easy
Lindsey - 03/22/2020
Love it, my kids love it and excellent customer service and delivery.
03/22/2020 - TX
Excellent customer service
Samantha K - 03/08/2020
Best trampoline ever. We had our first one of these over 10years ago. It lasted for more than 10 years and we have just upgraded to a new one
Company Response
Thanks for continuing to be apart of the Springfree Family Samatha! We know you will continue to create so many more wonderful memories on your trampoline!
Happy jumping! - Springfree Team
03/08/2020 - CA
Super easy
Stephanie - 03/02/2020
I was so pleased with the service I received from the Southlake Springfree team they were so helpful and made the buying experience so smooth and easy !! They came and set my trampoline up on the day needed and did an amazing job ! My son and his friends love his new trampoline!! Now all the moms are calling asking where I got it because they one one too !!
Company Response
Thank you for sharing your feedback Stephanie! So glad to hear that the Southlake team was so helpful and got you set up in no-time! We know you and your family (and the neighborhood kids) will create so many more wonderful memories on your trampoline!
Happy jumping! - Springfree Team
03/02/2020
Best buying experience and best product ever !!
Patrick - 02/07/2020
Great experience. Purchased on a Sunday and they came and set it up the next morning. Quick, easy and done the right way. Daughter loves it. Great total experience.
Company Response
Thanks for the awesome feedback! We're so happy that ordering, delivery and install was an easy and smooth process and that your daughter is loving her trampoline!
02/07/2020 - TX
Awesome experience. Super quick delivery and install. Great quality product.
Jennifer - 01/28/2020
Not only did we buy a wonderful product with an amazing warranty made by an outstanding company, it has provided great value to our family. Our entire family enjoys the fun it brings. Our neighborhood kids have fun too! We love the safety features and the shape. It did not steal our backyard from us at all.
Company Response
Thank you for sharing your feedback Jennifer! So amazing to hear that your family (and the neighborhood kids) are loving it!
Happy jumping! - Springfree Team
Merchant Response
01/28/2020 - TX
When we went to the store the associate working was not super friendly or helpful. When we initially walked in the associate was sitting at the desk talking to a few friends that were around the counter. She did not share any information unless we asked questions. We had done our homework before going to the store so we knew what we were looking at. We went to the store to see the different sizes and see the product in person before making the purchase.
Anonymous Customer - 01/15/2020
Best trampoline ever!! My kids love it. Customer service is amazing. Thank you Spingfree trampolines.
Company Response
Thanks for the awesome feedback! We strive to deliver the most superior product and service in the market.
Happy jumping! - Springfree Trampoline
CH - 01/06/2020
We purchased this for our 3 boys for Christmas. They love it so much already. It seems very durable too as our 70lb dog jumped up on the net and it didn’t rip from his nails. We added the basketball hoop and I’m so glad because they play with it every time they are on the trampoline. The whole buying experience was great as well from the initial consult where they came out and measured and recommended a size/shape for our yard, to the delivery and set up.
Company Response
We're so happy that your family loves their trampoline. Fun for everyone (even your dog!) We know that you'll create wonderful memories on your Springfree!
Happy bouncing! - Springfree Team
01/06/2020
So great!
Christopher L - 01/06/2020
good product
Company Response
Thanks for the top star rating! Happy bouncing! - Springfree Team
01/06/2020 - OH
Good
Looking U - 01/02/2020
I bought this for my grandchildren ages 9 and 6. They love jumping, but going to the trampoline parks has gotten to be a major accident waiting to happen because of overcrowding and lack of supervision by employees and other parents. My biggest concern was injuries from the springs, so it was worth the added cost to get one that is spring free. The oval gives them more opportunity to practice their gymnastic moves individually and enough room to do controlled jumping together. They love it. Their friends love it. I love that it's black and not an eyesore in my backyard. Couldn't be happier.
Company Response
Amazing gift for your grand kids, we're sure they'll enjoy jumping for many, many years to come!
Springfree Team
Merchant Response
01/02/2020 - TX
Ordering was easy over the phone. I had to call back to change the install date, calls kept going to voicemail, and no one ever called me back. I finally started calling at random times until someone actually answered. The install guys were great. I had ordered the wheel set to make moving the unit easier, but ended up not needing it and sent it back. I called the store - again, and again - to get a refund for them, and still haven't received it on my credit card ten days later. I will call again (and probably again and again) today.
Lindsey - 12/31/2019
This was the perfect Christmas gift for our three kids, they love it.
Company Response
Thanks for the awesome feedback! We strive to deliver the best experience possible and safest trampoline for your little ones! Happy jumping! - Springfree Trampoline
12/31/2019 - TX
The crew had it installed and ready to use in no time at all. Great job.
Shae - 12/28/2019
So quiet. Kids love it.
Company Response
Thank you for your great star rating! Since our trampolines are 'springfree' there isn't any noise that you would typically hear on a traditional 'spring' trampoline.
Happy bouncing! - Springfree Team
12/28/2019 - WA
pleased with everything about this purchase.
Jake - 12/10/2019
Excellent trampoline. My son says "the bounciest ever," and he's done a ton of jumping, so I'm inclined to believe him. The professional assembly removed that potential burden. Definitely worth the price tag.
Company Response
Thanks for the awesome feedback! We strive to deliver the best experience possible and love hearing positive feedback. Happy jumping! Springfree Trampoline
12/10/2019 - NC
Very easy purchasing process, scheduling the delivery, and assembly.
K. R - 12/10/2019
Had it installed for 24 hours. So far so good. Very good bounce and feels safe!
Company Response
Thanks for the awesome feedback! We strive to deliver the best experience possible and love hearing positive feedback.
Happy jumping! Springfree Trampoline
12/10/2019 - SC
Fine. Promocode for ladder needs to be a bit easier to get to.
JG - 11/05/2019
Great fun for whole family
Company Response
Thank you for sharing your Springfree love ! We hope that all families that use it will be able to go outside, spend time together and become more active.
Happy jumping! - Springfree Team
11/05/2019 - TN
Excellent
Malinda B - 10/10/2019
After researching several brands the quality and safety were hands down the highest! Caught a terrific special with free accessories included and the kids haven’t stopped bouncing daily!
Company Response
Thanks for the awesome product review! We believe in the highest quality of material and workmanship for all of our trampolines and accessories.
Happy jumping! - Springfree Team
10/10/2019 - GA
Terrific and professional!
Bouncing M - 10/02/2019
We just got our trampoline a few weeks ago and we are enjoying it immensely! I love hearing my son giggle in delight! I do sincerely feel like this is a 'safe' trampoline, the net has even caught me a few times with no issues. It's not cheap, but compared to other upper tier competitors it's a great value!!
Company Response
Thanks for the awesome product review! We believe there's no substitute for peace of mind.
Follow the link below and see why Springfree trampolines are considered the safest and how we differ from traditional ones with springs.
https://www.springfreetrampoline.ca/safety
Happy jumping! - Springfree Team
10/02/2019 - TX
The store team was very knowledgeable and helpful. They had a great special that allowed us to afford to have them set it up, and it was ready within days. The set up team was also great, professional, and efficient.
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