springfreetrampoline.com Reviews

John - 07/08/2011

We've had the oval trampoline for over a year, and even though the kids use it for hours on end, we wanted to purchase an add-on that would keep them interested. We ended up purchasing the basketball net/backboard. Received the product in just a few days, but unfortunately the rim was broken when it arrived. After reporting the issue to customer service, we received a brand new replacement product a few days later...even though I was only expecting a replacement part. Note: Megan in customer service was great and very helpful. We were a bit hesitate on buying this trampoline, since it was more expensive compared to the cheaper ones you can find in the big box stores. But we now consider it one of our best investments...the kids use it a ton, its quiet compared to the metal spring trampolines, and the kids are safe using it (we do have rules around what they can do).I would recommend these products to everyone...our kids get lots of exercise and have a blast at the same time.

A C - 09/10/2010

Hi I just assembled the SF60E and I love it, love it, LOVE it. The instillation video is a must see! It made insulation so easy to put together and I'm a mom, yes a lady put it together with a 10 years old. I'm thrilled with this product. I'm so glad I got one. Quality construction, simple to put together - you need a little upper body strength to put the rods in place but if you follow the video exactly, and I mean exactly - i.e. put the rods in place rotating right to left and keep swapping sides and do it a bit at a time, it can be done by a mom! Thank you Springfree.

Esther K - 07/07/2010

Once we got the Trampoline which took a week, we set out to assemble it. I read through the reviews ahead of time and gave myself 2 hours time, but I quickly found that I alone could not do it. The parts are heavy enough that you do need the strength of a grown man to do assemble this. Realistically, you need someone to hold the parts together in order to get the screws in. The last few screws were really tough to get in and so you really do need to loosely screw in nuts and bolts to allow room to adjust until the end.OK, so after we put in the frame part, the poles were pretty tough to put in. We did follow the instructions but it was to tight that I had to ask my neighbor (a grown man) to help out. So in reality, it took 3 people all with advanced degrees to get it done. I'm glad we didn't incur the expense of paying someone else to assemble it but after 3.5 hours (including a few short breaks) we got it done and are happy with it. I want to honestly meet the guys who were able to do this alone. They truly are supermen.All in all, we love it and are looking forward to tiring out our 2.5 year old son so we can get some sleep finally.