We are a Pure Online Based Store; we use our Super-Efficient couriers to Hand Deliver your order to you personally, saving you Time, Money and Patience.
Because of the efficient Delivery service we do not have the option to collect from our offices as we are a Virtual Store and all Stock is kept at our Distributors.
We Aim to fulfill the demand for computer hardware with our online computer shop. We Offer a great selection of computer technology and gadgets that will make your digital world come alive.
The IT industry has evolved over the years from a "want" to a "need". IT is all around us, IT drives our businesses, our homes and our lives.
Our main management divisions are Computer Hardware sales, online marketing, online advertising and Virtual Store Administration.
The way we differentiate ourselves from the thousands of online competitors, is our solid e-commerce experience, knowledge of the IT Sector and Positive Business values that power our success.
We work to give our customer's a great online shopping experience, one that is easy and informative with a great depth of perspective on each product.
Immerse yourself in our Digital World
844 Verified Customer Reviews
844 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.6
Overall Star
Rating
5-star reviews
About this Company
We are a Pure Online Based Store; we use our Super-Efficient couriers to Hand Deliver your order to you personally, saving you Time, Money and Patience.
Because of the efficient Delivery service we do not have the option to collect from our offices as we are a Virtual Store and all Stock is kept at our Distributors.
We Aim to fulfill the demand for computer hardware with our online computer shop. We Offer a great selection of computer technology and gadgets that will make your digital world come alive.
The IT industry has evolved over the years from a "want" to a "need". IT is all around us, IT drives our businesses, our homes and our lives.
Our main management divisions are Computer Hardware sales, online marketing, online advertising and Virtual Store Administration.
The way we differentiate ourselves from the thousands of online competitors, is our solid e-commerce experience, knowledge of the IT Sector and Positive Business values that power our success.
We work to give our customer's a great online shopping experience, one that is easy and informative with a great depth of perspective on each product.
Immerse yourself in our Digital World
01/12/2014
Get an xbox one early people! :)
01/11/2014
The best online shop to use.
01/10/2014
Quick :)
01/08/2014
Fast, professional and Friendly.
The only site in the whole of Africa who stock next gen technology !!!
01/07/2014
Would like an FNB direct deposit option :-)
01/07/2014
It was easy and had no problems
01/06/2014
You guys are the best!
12/24/2013 , kzn
Preordered a PS4 from patient, back order. Was expecting a release on 3 weeks after nov ****. Have not yet received the product which I had paid for way in advance,
There was no apology for the delay & they failed to keep me uptodate with the status of the order.
They did however offer to get a refund on the item.
I think they need to better improve by emailing if any change in eta.
Also finding status of order is a multi step process that really needs to be streamlined into one click.
12/21/2013
Very efficient website and good prices. Hope the rest of the experience is as good.
12/20/2013 , KZN
It was a pleasure to deal with them and the service and support was excellent. The products that arrived though, were not as good. The plastic wrapping of some of the products were tattered and torn and seemed like the products may not be new. So far I have not had an issue with the functionality of the products, but the wrapping makes me wonder about how long that will last!!
12/17/2013 , Western Cape
I pre-ordered a Playstation 4 device from Phoenix Tech months ago.
This order has been delayed twice. Once from the Supplier and a Second time apparently from Sony.
Phoenix Tech will tell you they have no control over these parties and phoenix tech will also tell you they have no control over what is posted in this review section.
These facts are true. However, there is an implied contract between a customer and a marketplace. For whatever reasons and without compensation (with the exception of a refund - which means I can buy less elsewhere at a higher price) there is no compensation.
The wait time suffered is tedious and hurtful for those who invested in this device as a Christmas present or as avid fans.
The causes behind the delay are murky at best. Phoenix tech estimates delivery times based on external factors (which vary but are realistic : customs, suppliers, warehouse, hq) . But ultimately the client is left with a sour taste in his mouth and with an uneasy feeling towards the company.
*Unverified Portions follow : read with skepticism*
Through investigation it seems more has surfaced. Initially only 10% of promised stock promised was delivered on time. Community forums claim that the distributor associated with phoenix tech never received any pre-orders. That phoenix tech has lied on this forum and that problems continue to manifest with them. Will they be able to match their client demands or will this problems persist in future?
Source: http://sagamer.co.za/forum/showthread.php?******-Phoenix-Tech-PS4-pre-orders-delayed/page49
**
One thing is for sure. Phoenix Tech has definitely alienated this client. He won't be recommending them in future.
12/17/2013
Great overall experience shopping at this store.
12/15/2013
Good
12/12/2013
Cant fault it.
12/12/2013
So far so good
12/11/2013
Has been easy so far, just waiting for the details to make payment and then wait for the shipping.
12/10/2013
its been great
12/10/2013
great
12/09/2013
Thank you for making it so easy
12/08/2013 , Gauteng
Awesome site, excellent customer service, out of this world prices....Why wouldn't you buy from Phoenix Tech SA??? To Fernando and Ashton, thank you for the excellent customer service and sales. I will definitely recommend you guys to all my friends and family. Keep up the great work
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