garagedoorsaltlake.com Reviews

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1,347 Verified Customer Reviews

1,347 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1120
(83.1%)
4 Shopper Approved - Review Star
161
(12%)
3 Shopper Approved - Review Star
30
(2.2%)
2 Shopper Approved - Review Star
17
(1.3%)
1 Shopper Approved - Review Star
19
(1.4%)

Customer Service
4.7
5 Shopper Approved - Review Star
378
4 Shopper Approved - Review Star
36
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
18
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

5 years collecting reviews
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L
Larry C.
06/17/2015 , UT

Our experience with Precision Garage Doors was excellent. Chris Wilde came very soon after we called. He was very personable and did an excellent job. He explained everything too us and answered all our questions. Thank You!!!


J
Joes R.
06/17/2015 , UT

My first contact was to look at an existing door opener of another make. I have one Precision door now I have two. Every one comments on how quiet it is.

Customer Service
5/5

D
DMueller
06/17/2015 , UT

We have always been pleased with your customer service and reliability.


B
Bob
06/17/2015 , UT

I was charged twice for the outdoor keyboard transmitter. Cust Svc promptly refunded the $89. All OK.
Bob

Customer Service
5/5

T
terry
06/17/2015 , UT

The only concern I have is with the the service warranty. Because another service provider replaced the rollers a month before the springs broke, I have been informed there is no warranty on your work if the springs fail.


A
Anonymous Customer
06/17/2015

We bought our house and didn't receive controls for our garage door. I called on a Saturday morning and a service rep was there within 2 hours. He installed a key pad, programed our cars and provided us with an extra control. I was impressed with the service provided.


J
john B.
06/17/2015 , UT

came home one night pulled in the garage got out of the car walked out of the door and pushed the door button for door to come down half way down a door panel came of the track it was Friday night and I thought I wood be waiting till Monday but when I called your shop the lady told me she could have someone there in the morning Am she did and the door got fixed I was very happy thank you John


J
Jesska
06/17/2015 , UT

These guys did such a great job. It was quick, easy, and hassle free. I was very pleased with both workers who came out and my new door was installed sooner than estimated! Great work!


A
Anonymous Customer
06/17/2015

N/A


P
PW T.
06/17/2015 , UT

The service man was very attentive to getting my door repaired and ensure it was of the highest quality when completed. He was very professional and maintained communication throughout the repair. He had to come back to my home several times due to additional issues found during the initial call. I would use your service again.


A
AB
06/17/2015

Called with an opener issue. They said they would send someone out the same day. The serviceman called back soon after and tried to walk me through a repair so I could save the service call. It didn't work so the serviceman came out promptly and in a few minute had a small part (sharks tooth) installed and it fixed. Great service, reasonable prices. I will call them again when needed.


A
Anonymous Customer
06/17/2015 , UT

i called after the new door was installed. i asked about receiving an id number or other number that i could complete the registration form for precision door. i still have not received that number.
i guess asking for a number is tough there

Customer Service
1/5

P
Pat H.
06/17/2015

I had just gotten home from a week's vacation. I had left my car in the garage, while I was gone. The garage door would not open. I had errands to run and I did not have a clue who to call, when I opened up the telephone book to find a garage door repair I noticed the "Better Business Bureau" sign down in the left hand corner of the yellow pages advertisement for "Precision", overhead garage door service. I decided to try you because of the "BBB" in the corner. I called the telephone number and in no time someone was out from your company ready to fix my problem. Within a short time, my garage door was opening and shutting and the job was done.

The door works very well and I am ready to tell anyone, who to call if they run into needing their garage door fixed.


C
Christopher
06/17/2015 , UT

A 12-14 foot NEW garage door opener belt drive is still in my garage after being left here by an installer. Called twice to have it removed. No one showed up. The item will not fit in my trash and cannot be broken down.

Customer Service
1/5

Merchant Response

garagedoorsaltlake.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

K
Kerry
06/17/2015 , UT

The service gentleman was in his way home on a Saturday and stopped for what I'm sure he thought would be an easy fix but to his surprise had to replace everything:) he did it with a smile and even left us with a brand new can of the lubricant he recommended. Door is extremely quiet and the customer serviice was amazing!!!


P
Peter
06/17/2015

Responded to my service request immediately.......Extremely professional and helpful


T
Ty L.
06/17/2015 , UT

Outstanding service. On time, fair price and very professional


A
Alex D.
06/17/2015 , UT

I'm very happy with my new garage door opener. It is super quiet. Obviously great quality. The service person who installed it was very friendly, professional and did an excellent job. I highly recommend these guys!


L
Lloyd A.
06/17/2015 , UT

Excellent installation. Very clean and quick. Serviceman came right on time. Door looks great and works beautifully.


F
Freddy
06/17/2015 , UT

Everything said, everything done.

Customer Service
4/5

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