garagedoorsaltlake.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,347 Verified Customer Reviews

1,347 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1120
(83.1%)
4 Shopper Approved - Review Star
161
(12%)
3 Shopper Approved - Review Star
30
(2.2%)
2 Shopper Approved - Review Star
17
(1.3%)
1 Shopper Approved - Review Star
19
(1.4%)

Customer Service
4.7
5 Shopper Approved - Review Star
378
4 Shopper Approved - Review Star
36
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
18
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

5 years collecting reviews
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M
Mark T.
06/17/2015 , UT

I will keep using you, hopefully, not too often.

Customer Service
4/5

N
Nick
06/17/2015 , UT

I couldn't believe how quickly and efficiently my installer completed his work. The springs I received are top shelf awesome. I am completely satisfied with this company and their products.

Customer Service
5/5

R
Rick
06/17/2015 , UT

appreciated the quick response and fast installation.


A
AM
06/17/2015

When I got my quote I was told the door would insulated, like my old one, but it was not. The installer showed me the pricing and said the insulation was extra


R
ray G.
06/17/2015 , UT

Thank you from the great service ,the service personal are awesome,once again thank you

Customer Service
5/5

M
Mindi
06/17/2015 , UT

Techs were great!


E
Ellen K.
06/17/2015 , UT

First of all, you did not see Kenneth. He is dead. Second, set up an appointment with your customer service is a treat I would not recommend. I did not even know if the technican was going to show up. I had to call the day of to insure that someone was coming. I had lost one of my remotes.
The technican was a delight. He helped me solve a couple of garage remote problems.


A
Alan
06/17/2015 , UT

I was very pleased with the service that I received. The service person was on time and finished up very quickly.


R
Robby
06/17/2015 , UT

They were quick to respond and efficient in the job done.

Customer Service
5/5

J
Jay T.
06/17/2015

I called Precision Door directly
Everything is great..
Only comment is that I asked for a couple of new light covers for my Miran tech opener, as well as help with one of the light bulbs not functioning.. the tech didn't come back out as promised ~ But very nice and courteous..
Other than that oversight, everything - the door installer, the tech, the phone customer service rep - All was very professional, prompt, and delivered as promised! I love my door. I went with upgraded windows, and there is nothing like it "in the hood" :D


A
Anonymous Customer
06/17/2015

I don't like scare tactics to upsell services

Merchant Response

garagedoorsaltlake.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Anonymous Customer
06/17/2015 , UT

We were very pleased with the promptness, and overall customer service.


J
Joel W.
06/17/2015 , UT

Very satisfied with the response and the quality work


M
Michael
06/17/2015 , UT

The only comment we have is that the door seems to be making some noise when it is in operation that was not there before--creaking of the metal rollers type of sound. Does that mean we need to oil them? They were lubricated at time of installation which wasn't that long ago.


C
call S.
06/17/2015 , UT

We were on our way to attend our second son's graduation from Marine boot camp so we had no choice but to have the garage door repaired asap. The technician was rude and took advantage of this situation charging $250 to fix a broken spring. No parts used--fixed in less than 15 minutes. Not what was quoted on the phone when appointment was made. Total scam.

Customer Service
1/5

Merchant Response

garagedoorsaltlake.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

P
Paul S.
06/17/2015 , UT

Only had one call back to adjust lock cable mechanism


A
Anonymous Customer
06/17/2015

When having problems opening and/or closing a garage door, it is frustrating to have to wait more than 24 hours for service; especially when you had installed our garage door systems less than a year ago.


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