extranomical.com Reviews

About this Company

Extranomical Tours, founded in 2002, is a San Francisco sightseeing tour company that specializes in tours for people who generally do not like to take tours. Our clientele is very independent and likes to venture to places where most tour companies don't go to. Due to the small size of our groups, our guests receive a more personalized and exclusive experience from us. Our tours offer a distinct "traveling with friends" feel, so that most people interact with each other and so we are able to visit locations larger vehicles do not. For example, we have a short hike up to the Giant Sequoia grove on our one day Yosemite tour from San Francisco. On our California wine country tours, we visit small family-owned boutique wineries (too small for large buses) that produce such limited quantities you can only buy their wine at their winery!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,634 Verified Customer Reviews

1,634 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
1206
(73.8%)
4 Shopper Approved - Review Star
263
(16.1%)
3 Shopper Approved - Review Star
90
(5.5%)
2 Shopper Approved - Review Star
33
(2%)
1 Shopper Approved - Review Star
42
(2.6%)

Customer Service
4.2
5 Shopper Approved - Review Star
204
4 Shopper Approved - Review Star
40
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
30
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

About this Company

Extranomical Tours, founded in 2002, is a San Francisco sightseeing tour company that specializes in tours for people who generally do not like to take tours. Our clientele is very independent and likes to venture to places where most tour companies don't go to. Due to the small size of our groups, our guests receive a more personalized and exclusive experience from us. Our tours offer a distinct "traveling with friends" feel, so that most people interact with each other and so we are able to visit locations larger vehicles do not. For example, we have a short hike up to the Giant Sequoia grove on our one day Yosemite tour from San Francisco. On our California wine country tours, we visit small family-owned boutique wineries (too small for large buses) that produce such limited quantities you can only buy their wine at their winery!

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Linds
06/07/2021 , TN

The tour to Muir Woods & Sausalito was one of the best! Jason (our tour guide was fantastic!)


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frank
06/05/2021 , CA

The tour not what I had expected and I was not a happy camper... The biggest challenge we had and so many others on the tour were saying to each other, was we could not understand the tour guide. This was so disappointing. The tour turned into a sightseeing tour instead of a guided tour to help us understand the history of Yosemite This is not what I paid for, but it is what we all got. I was truly very disappointed. Many people, including myself, believed it would have been the same tour if we would have driven ourselves. Trying to understand what Gino was saying was very hard and we would only catch one or two words of a sentence he would say. I don't blame Gino, I think he is a great guy and he has have a great personality, but with his deep accent someone has to listen more closely to understand him and when he has to wear his mask, it even becomes more difficult to being able to understand him. I learned a very costly lesson here and that if the next tour we take I will ask if the tour guide we get can be understood clearly. I do need to tell you that Joshua, your phone agent that set my appointment was amazing. I would hire him in a second for my business if I had one. You are luckily to have him. Joshua, was on top of things and he is very a professional induvial. I be willing to give your tour company another chance in the future when we go on our next family vacation, whenever that may be, but I will make sure that the tour I go on will have a tour guide that we could understand.


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Tim H.
06/03/2021 , TX

We loved our driver Gino


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Pam
06/02/2021 , CA

Roman was excellent friendly gave good tips on restaurants in town - we went to Spicy King on Ckay st his jokes are perfect for a diverse group
The winery were small and not the best wines
Lunch I recommend the wines were the better than the winery's


J
Jackie &.
06/02/2021 , TX

Denise was AMAZING!!!! She greeted us upon arrival, she arrived right at our scheduled time. She explained everything thoroughly and her commentary was amazing!! She was very knowledgeable of San Francisco and Yosemite. She explained our schedule for the day and made every effort to make us feel safe and comfortable during our tour! She has the best sense of humor and had us laughing throughout the day! The day flew by, literally and it was simply fantastic!! We would hop on many more tours with her!!! She made sure to stop for food and was extremely patient!!! She also played a movie on the way back from Yosemite and we loved it!!! Overall the most amazing experience and we thank Denise for that!!! Thank you!!! - Charles and Jackie from Texas


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Vijay G.
06/02/2021 , TX

It was one of the best conducted tours I have ever been, and I travel a lot for both work and pleasure. I was amazed how much we could cover with plenty of stop overs and depart and reach home on time not rush and not limited by the traffic and other external factors. Thoroughly enjoyed the tour and thanks specifically to our guide/coach driver - I feel bad I did not ask for his name, but gave him an impressive trip for what I thought was some outstanding driving and valuable guide services. He truly made the trip a memorable one. I will not only take this tour again but I highly recommend this as a must do should one have a day at their disposal!


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Timothy R.
05/30/2021 , TX

Gino was AMAZING! He made our trip to Yosemite so enjoyable. Not only did he have a vast knowledge of the land, but he kept us laughing the entire time. Really appreciate him! Thanks again Gino!


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Abinash M.
05/29/2021 , NY

It was a good experience. However the restaurant which gave the gourmet lunch was slow with processing the order. I expected things to be a little faster since I had a bus to catch.

Customer Service
5/5

G
Gary
05/27/2021 , GA

Great tour. Alberto was the best!!!!!! Mayo winery was awesome. Much better than Houang and modadici


M
MKB
05/26/2021 , NY

The sites were awesome. The guide was very nice but you couldn't understand a word he said. The bus was broken down and every time we hit a bump it was bad. I was not happy


C
Cindy P.
05/26/2021 , WI

First time booking with Extranomical tours and I couldn't be happier. Had an amazing time and the views of Yosemite national park was breath taking. Tour guide was very good, hint on food and made the trip 100% enjoyable. I will definitely do the same tour again, and I'm sure there will be more in the future.

Customer Service
5/5

D
Doris
05/24/2021 , TX

Excellent tour guide


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Jeanne
05/22/2021 , PA

Brad is a great tour guide. Not only was helpful but a great story teller and a knowledgeable man.


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Christine
05/21/2021

Overall, the tour was great, however, the wineries could have been better. The first stop was terrible and would recommend it be changed.

Our tour guide, Roman, was excellent and made the tour enjoyable. We loved the Muir Woods stop!


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Brotherly L.
05/21/2021 , PA

Yosemite was unreal! It reminds you how small we really are. We had Brad as our tour guide. I'm glad we had him. He thought of everyone's safety first and was knowledgeable about Yosemite, SF and everything in between. It was a pleasure having his sense of humor and his excitement for Yosemite as much as ours. I will recommend this tour for the following reasons: easy trip right to the park avoiding lines and getting lost, knowledgeable guide, seen the major attractions, comfortable bus, relaxing trip to Yosemite.


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Jennifer G.
05/19/2021

Great tour, great guide. Really glad we did this and I'm glad I chose Extranomical- I had several interactions with staff and customer service And everyone was friendly and nice!

Customer Service
5/5

J
Jonathan A.
05/19/2021 , VA

We were delighted with our experience! Ben, our tour guide, did an amazing job and was quite helpful and knowledgeable. The wineries were excellent and of course the forest visit was incredible. Highly recommend!


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Jay K.
05/19/2021

Yosemite Tour and red wine tour the next day, thank you for working hard as a driver and tour guide, had a happy time with everything on scheduled.


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Josh G.
05/17/2021 , OH

We signed up for the small group reserve wine tour and while the tour happened, there were so many changes that ultimately it no longer felt worth the price. I understand that this was during COVID and that changes were necessary, however, the website should be reflected to show what the tour actually is. It was disappointing to to drive an hour for a lunch instead of touring a third winery. To be clear, the tour we ended up with wasn't bad, it just wasn't worth the cost of what we actually paid and I think better communication about tour changes would have allowed us to decide to cancel or reset our expectations.


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CJ
05/15/2021 , CA

We were lucky in having perfect weather, spectacular waterfalls, and a guide (Jay) who was well informed, flexible, funny, patient, and kind. That set the tone for us all to brush off minor bumps in the road, like being transferred from the full-size bus that picked us up to a half-size one (packed to capacity) for the actual trip. Leaving so early was a challenge, but it meant we could enjoy the giant sequoias in peaceful silence, at our own pace, & didn't get stuck in the thickening afternoon traffic. I wasn't sure a half-day in the Park would be worth the long drive, but I came back wanting to do this more often!


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