site5.com Reviews
6,182 Verified Customer Reviews
6,182 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
07/06/2016 , FL
I have been dealing with Web-Hosting companies since the beginning of those services being offered. The way you can tell who will be around to grow and assist you is when you have a challenge.
Challenges are normal! Those who expect 100% uptime are nothing real. But it is when you have clients going through any downtime at all and make contact to see what;s happening that you find how good, ... how really good your hosting company is.
Site5 is such a company. In any instance where I have had the need to contact service, I have engagement by people who understand my problem, who listen and provide detailed answers a tech minded person such as myself expects. I am not given a simple auto-reply and left to wonder what is going on. Instead, I am provided with an email that has a face, name and response that is direct and addressing my need, whatever it is.
Site5 provides the most complete and satisfying feel of customer service of any of the 20+ forms I've used over the years. I've been with them going on 3 years and unless they change ... I have no plans to.
Highly recommended!
07/06/2016 , IN
Great prices, great service.
07/05/2016 , Pembrokeshire
Just the greatest service i have ever experienced. Plain and simple.
07/04/2016 , Santo Domingo
I want to say that I am very satisfied and happy with the quality of service I have always received from site5. The human quality of its staff is unparalleled and best of all for me is the response time and the time record that can resolve any situation that may have.
I am more than satisfied with you. Please continue with impeccable service as it has been for all the years I have used your services.
In my humble opinion, you are the best of the best.
07/04/2016
Just fantastic customer service in general. Web hosting, in general, has become commoditized, but Site5 is worth every penny. They are always up-to-date on technology, and they are ready to help when you need it. Glad I made thge switch.
07/04/2016 , Abidjan
I worked for several years in the web and I have known quite a hoster until I fall on site5.
What impresses me the most is the constant with which he is involved in solving customer problems.
The service is reliable and safe.
06/30/2016 , Lagos
So far, I have been very pleased with Site5's support. They always answer on time and fix your problem as soon as possible
06/30/2016
super server services.. wonderfull
06/29/2016 , Nuevo Leon
Site5 provides us great great web hosting functionalities and superb customer service; however I wish to have even more competitive prices and not to charge for a static IP. Anyhow I am very happy and grateful using Site5 services, the customer service are always monitoring, proactively helping and providing with solutions. Overall great company and team.
06/28/2016 , Vic
The best service and support. Site 5 is always happy to assist me when required. Great team AAA+++
06/28/2016
Site5 is just the right
06/28/2016
I have been with Site5 for over 8 years(2008). Many of the technical staff in Houston have been there since I first used them. The technical support has been consistently outstanding.
06/27/2016 , Colombo
Site 5 is the hosting which deals with professionals it's the best and will be the best forever!!
All the best site5
06/20/2016 , VR
Very efficient and quick customer support, reliable service.
06/20/2016
Sorry but I have not had a very good experience. I am in the process of looking for another hosting company. It is great to always be able to reach someone. But I can honestly say that is about as good as it gets. You better be able to tell them what is wrong or you will go in endless circles explaining the same thing with long delays before resolution. Also I have a resellers account. Only two sites, constantly getting disc usage errors. They are basically static except for email. Admin backups of WP count for user quotas. Email is constantly sending disc usage errors. There is nothing but text being sent and only one account has any real usage on their servers. Working on a down site that had to have IP address for server updated over 3 weeks ago and now the info is gone and have to have to update again. There are too many times to list all the less than timely, and technically unreasonable issues with this company. Unless you are system admin and can tell them how to fix there own system, and it happens way too often, you are going to be disappointed.
Company Response
06/12/2016 , CA
Excellent Customer Service, it`s easier & quicker to get a reply to any questions or conscerns.
05/27/2016
Awesome company!
05/26/2016 , Vic
Top quality service excellent support Highly recommended AAA+++
05/22/2016 , OH
This hosting service has done well with maintaining several sites for us. They are always there when needed and know how things work.
05/19/2016 , Queretaro
your service its great!
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