upack.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,070 Verified Customer Reviews

1,070 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
997
(93.2%)
4 Shopper Approved - Review Star
40
(3.7%)
3 Shopper Approved - Review Star
5
(0.5%)
2 Shopper Approved - Review Star
6
(0.6%)
1 Shopper Approved - Review Star
22
(2.1%)


5-star reviews
750+

5-star reviews

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R
Ruth C.
06/05/2018

Very professional and gave good information on how to process our move. I would use them again.


L
Leigh H.
06/01/2018

easy move, very accommodating! Will be using this service again.


V
Victor R.
06/01/2018

Totally satisfied with move results. Will highly recommend them.


P
Patricia M.
06/01/2018

Follow the instructions they give you and you can?t go wrong. Easy process, friendly people. Had no issues.


D
Diane S.
06/01/2018

Everything up to delivery was great. However, ABF freight company lacks communication with their customers. Received ONE phone call telling me they expected Reloc cube the next week. Since I did not hear from them, I made numerous calls to get status. They told me they would deliver in afternoon, showed up at 5:54PM. Contacted U-Pack Customer Service & spoke with Kyle who resolved my dissatisfaction with ABF Freight


J
Janet C.
05/31/2018

Excellent service and great on your pocket


M
Mary B.
05/31/2018

Easy, efficient and great people to work with. You


B
Berta D.
05/30/2018

It was a good experience only one thing the cubes r on the small size not as big as podi other than that it good on time,pick up and will schedule ur delivery on time and price is good not like Podi. Abf is there mover freight company very good ellecent service and professional polite there to help. Will use again go upack and abf freight


M
Michele R.
05/29/2018

U-Pack made a cross-country move from Denver to Los Angeles when I didn't even know what address I was moving to when I was packing the pods a STRESS-FREE experience. They were professionals and it still cost less than a normal loading up a trailer experience.


K
Kathy C.
05/29/2018

Great service, affordable and positive moving experience all around! Highly recommend this company for your move!


O
Orietta M.
05/29/2018

My move was from Mentor to Las Vegas. They dropped off the container in the time frame they promised and picked up same day I called for pick up. Picked up container on a Tuesday at 10:00 am and delivered to Vegas by Friday 8am! Everything intact utilizing their packing tips to keep your items safe. Final delivery to my new home went without a hitch and were again on time with their delivery! I would definitely use them again!! Thank you U-Pack! This made life incredibly easy!!! No truck rental, no need for driving, no added expense of gas. Wound up being much cheaper!!! Can?t ever go wrong with easy and affordable!!!


C
Chuck B.
05/29/2018

I am very happy with U-Pack! Trailer was dropped for loading promptly at 7am and picked up three days later at same time. At the delivery point- I scheduled a Tuesday delivery drop and hoped for a reasonably early one but it showed up at 6pm? Kind of wasted the day waiting! Can't say enough good about the drop-off driver in Ocala though, as our bulkhead had jammed tight and it took three of us and his expertise to get it loose.


G
Geralyn M.
05/28/2018

We moved household items from a relatives home in Calif to Tx. U-Pack was extremely professional and accommodating every step of the way. Customer service was top notch! The pod arrived in both destinations on schedule. We were even able to change the delivery date a few days before original scheduled date.
U-Packs pricing made it the most affordable move for us. I would highly recommend U-Pack to anyone!


C
Connie R.
05/28/2018

The best experience a person could ask for in a moving service. I moved across country and the we're on time every step of the way. Also arrived ahead of time at destination. Everyone I dealt with we're friendly and courteous. Definitely recommend to any one needing to move. Oh, and prices were reasonable and accurate.!


L
Lesley B.
05/27/2018

I had originally ordered 3 U-Pack cubes. When the driver delivered them to the storage unit, he took a look at what needed to be loaded and told me a trailer would work out much cheaper. He took back the cubes and returned with a trailer within the hour! I saved around $600 on the move.

The moving help (not on U-Pack's recommended list) did not do a good job of packing and tying down. When I unpacked the trailer at the destination there was far less damage than I expected, which tells me how good the driver was.


L
Layne B.
05/26/2018

This was absolutely the best way for me to move my belongings from Florida to Texas. I had plenty of time to unpack and pack the relocubes and the PRICE WAS RIGHT!!! The cistomer service was terrific in Florida and Texas. THIS IS THE WAY TO MOVE!!


B
Bandita D.
05/25/2018

We had an excellent experience. Highly recommend the U-Pack Relocubes. Their friendly, sincere and expert service levels exceeded our expectations. Everything was very timely executed as well. Great job!


M
Michelle R.
05/24/2018

Excellent customer service! I had to set up a long distance move for my parents and both upack as well the their 3rd party movers were awesome!
Everything was well coordinated. I even had to get a second re-lo cube at the last minute and they got it out the next day!
The movers kept in touch with me for both loading and unloading.
I would highly recommend them for a small move!


J
James H.
05/24/2018

Excellent Service, Professional Attitude, and Prompt Affordable solution to moving. It's the only choice for a large household.


T
Tom F.
05/23/2018

Moving is hard work, but everything concerning the U-pack part of the move went very smoothly. Everyone we dealt with was fantastic. We made a couple minor mistakes and probably cost them some extra time and labor. Unlike other companies, they weren't nickel and diming us for any extras. I also found them to be the most economical of the companies I researched. Excellent company to do business with.


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