springfreetrampoline.com Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
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4.6
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Melissa - 05/24/2020
We bought this trampoline as a Christmas present for our kids 2.5 years ago. Our kids have used it non-stop. We were worried it would be used a lot in the first 6 months and forgotten about. Boy were we wrong! It's also a magnet for neighborhood kids too. The basketball hoop is a big hit and they like the Tagoma. The basketball hoop gets used more though. We live in Texas and the sun ruins everything outdoors....except the trampoline! It still looks new! The net is extremely sturdy and withstands our crazy kids. We get a lot of high wind storms in our area and it's knocked our fence down but the trampoline always stays in place. Our neighbor's trampoline (not spring free) has flipped over and ruined. We highly recommend this brand. It's been the best purchase and most used gift our kids have received.
Kenneth A - 04/24/2020
To no fault of Springfree, our trampoline arrived damaged so it has not been assembled.
Merchant Response
1 Company Review
04/24/2020 - New Jersey
The instructions appear Very intuitive and easy, however due to damage during shipping it has not been assembled. Waiting on response from Springfree...
Diddy - 03/31/2020
We got this when a Big box toy store was closing. We always looked at them and thought the kids would love one. We never would have imagined the love they have for this trampoline. They are on this almost every day. They jump in the snow, rain, sun, wind... it really does not matter. I thought the joy would fade a little bit, nope it has only grown. And it is not just our kids, all the kids in the neighborhood love it. We were the first in the neighborhood to get one and now there are at least 6 more with more people asking what size we have and if we would do it again. Would we? Absolutely yes, only sooner. If you are on the fence, don't be. Get the biggest your yard can handle. I am 35 and my wife is 40 and we both get on it. It is a great work out and makes you feel like a kid again. Couple of side notes. It takes 2 people to setup over about an hour of work, but this thing is hands down the safest on the market from what we can tell. The outer net attaches at each point the torsion rods connect at and it is under the matt. It is basically impossible to slip through or out of the net. If it is kept on grass it moves fairly easily for mowing (I move it by myself most times). Make sure you have some way to attach it to the ground. Our has never moved (always anchored), but we have seen a ton of these blown around in high winds. Also order the basketball net and ladder as both are must haves for this. Highlights: Build quality is exceptional Extremely safe for a trampoline 2 person 1 hour job to build Extremely durable (2 straight years outside no wear whatsoever) Be ready for the kids to want to be outside no matter what...
Leah - 01/14/2020
My 4 boys and their friends are loving this trampoline. It gets them away from the video games. and I have peace of mind knowing it's safer.
Company Response
Thanks for the awesome product review! We believe there's no substitute for peace of mind.
Happy Jumping! - Springfree Team
01/14/2020 - TX
we ordered the medium at first, but then decided it was too small, and springfree was super helpful in getting their crew out to deassemble the old and install the new. the even honored our cyber monday price.
Aaron - 01/06/2020
Purchased the trampoline for our girls as a Christmas gift and they love it.
Company Response
What a wonderful gift for your daughters! We're sure your family will create amazing memories for years to come!
Happy jumping - Springfree Team
01/06/2020 - TX
A++++
Anonymous Customer - 01/06/2020
The trampoline was a Christmas present / surprise for my son. It has been just what my son wanted! They communication was top notch. They totally snuck in while we we not here and assembled and cleaned up their mess (if they had one). Not a sign of anything that would make him believe it wasn’t Santa! Thank you so much!!
Company Response
What a wonderful surprise! We know that your son will have hours of fun on his new trampoline!
Happy bouncing! - Springfree Team
Amanda - 12/27/2019
I feel completely comfortable and safe letting my kids get on this whenever they want and they have a blast! Even my husband has a blast on it! The Springfree team was very kind, professional, and easy to work with. I've been recommending it to all of our friends.
Company Response
Thanks for the awesome feedback! We always say our trampolines are fun for all ages.
We strive to deliver the best experience possible and appreciate the recommendation!
Happy jumping! Springfree Trampoline
12/27/2019 - TX
Very thankful to the Springfree team. Everything was easy and everyone was so kind. Thank you so much!
Anonymous Customer - 07/30/2019
i have never been hurt on it and the shape is fun
Jared S - 06/17/2019
This is a much better quality trampoline than the one at Walmart. The customer service is very good. The reps came out to our house, tore down the old trampoline, and set up the new trampoline. I will say the negative is that the enclosure will get holes in It just like the ones from any other store. I have not reached out to Springfree to see if they will fix/repair the hole that happened within 5 months of buying the $1700 trampoline. I'll report back what happens.
06/17/2019 - TX
Overall, the customer service is top notch, but the product is not as good as what they crack It up to be. The $1700 trampoline already has a hole in the enclosure from normal wear. Hopefully Springfree will fix the hole.
Bronwyn W - 05/13/2019
Very pleased with our purchase. It was on the expensive side, but you get what you pay for. Easy to follow directions for the set up, with two people it was a total of three hours. We have already clocked in tons of hours of playtime, and I’ve never felt more safe with a trampoline buy.
05/13/2019 - CA
Definitely a five out of five stars, a bit on the expensive side but you get what you pay for. Easy assembly, two people it was a total of three hours.
Thomas S - 03/26/2019
The trampoline came quickly and the installation performed by the 3rd party company went well. My son and daughter love jumping on it and the basketball hopp is a hit. The reason I'm giving it 4 stars and not 5 is that the the tgoma system that allows you to play jumping games on a tablet didn't work out of the box and so I'm not working through the warranty process on that.
03/26/2019 - CA
Good experience.
Robert - 01/15/2019
Holds up great to weather and my family and I have a blast on it. Safe enough for both 1 year old and 4 year old to play on it at the same time.
01/15/2019 - TX
We are very happy with spring free. We have gotten a lot of use and had a lot of fun on the trampoline.
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