rocketiaq.com Reviews
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1.0
Overall Star
Rating
Anonymous Customer - 11/01/2017
never received item, filed with discover to get money back/ Horrible just horrible
Les - 10/21/2017
Pathetic for Rocket to ask for a review when they have repeatedly not responded to my request to WHERE IS MY ITEM? Once they said they would have my product to me THIS WEEK but failed to get my item to me. They are quick to offer an apology and promise to take care of me.....FAILED FAILED FAILED
1 Company Review
10/21/2017 - FL
They will apologize and promise to expedite your order but they will FAIL you and then ignore your repeated contacts. You will NEVER speak to a person when you call, you will be told to email you. You will then receive an auto response telling you that they will contact you in 24-48 hours but that rarely happens. All the while, they apologize (which is probably a canned response). Ryan has always been our 'contact'and he says he will PERSONALLY take care of you......then Ryan has the nerve to ask for a review of his company. Hmmm....is Ryan their only employee?
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