realslidinghardware.com Reviews
About this CompanyBased in Washington State, we are Real Sliding Hardware - the leading manufacturer of sliding barn door hardware and interior barn doors. Craftsmanship, excellence and innovation are of the utmost importance to us. We value that which is real, and craft every door and hardware kit by hand in our PNW shop. At just 30 employees, we are a small but mighty team of dreamers and doers. We invite you to choose Real with us.
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4.9
Overall Star
Rating
About this Company
Based in Washington State, we are Real Sliding Hardware - the leading manufacturer of sliding barn door hardware and interior barn doors. Craftsmanship, excellence and innovation are of the utmost importance to us. We value that which is real, and craft every door and hardware kit by hand in our PNW shop. At just 30 employees, we are a small but mighty team of dreamers and doers. We invite you to choose Real with us.
Sharon L - 11/26/2018
The quick turnaround for my order was a PLUS!
Merchant Choice
I have purchased before for another client.
1 Company Review
11/26/2018
User friendly website!
Lynn W - 07/26/2018
Best barn door hardware on the market. Dont be fooled by cheaper immitations.
Merchant Choice
Quality, well made hardware.
07/26/2018 - CT
Returning customer, thanks again for a great experience!
Nick - 07/21/2018
The soft close struts don’t fit between the rail and the adjustable door stop. Bar is 1/4” thick, strut body 3/32” or a fuzz more. Adjustable stop is 5/16 inside dimension...no worky! The soft close should be prettied up a little too since it’s fairly visible from the under side when installed. Especially given the upgrade price for them. Other than that very nice stuff. Bars, holes, stops, anti-crush bushings...all VERY consistent and high quality.
RJ - 07/04/2018
Could use more instruction on installation.
Merchant Choice
Right product for the design.
07/04/2018
Easy to work with and fast delivery made it simple to buy from Real Hardware
Bobby W - 05/31/2018
Got this in bronze and looks great
05/31/2018 - TX
easy
Merilee - 05/15/2018
Very high quality and nice clean look
Merchant Choice
architech recommended
05/15/2018 - CA
fine
Linda A - 04/04/2018
I mentioned in my last review that the aero hardware looks high-end and attractive. We have not installed the door yet, so I do not know how it is going to work at this time. We purchased a hardwood (NOT layered composite or MDF) door that would work with the hardware. It would be great if you add some information on line about what is required for the installation of this hardware, for instance: location of studs or requirement for a ledger board, the difference between a 't' and a 'c' hardware, clarity of height and width of doors and suggested associated hardware kits. Thanks. Linda A Smith
Merchant Choice
The website presents Real Sliding Hardware as top-of-the-line...
04/04/2018
A pleasant experience so far. I hope that I ordered the right items for a sliding bathroom door. I wasn't sure what some of the accessories are for...
Steven G - 02/01/2018
This is beautiful, high quality hardware at a reasonable price. Don't look anywhere else, you'll be very happy with this product.
Lindsey C - 01/24/2018
Wonderful company to work with- friendly and great at answering questions, quick and efficient service and quality product. I would order from REAL SLIDING HARDWARE again!
Connie G - 10/22/2017
Love Real Sliding Hardware!!
Celia - 09/26/2017
Excellent quality and workmanship. Second time customer and very pleased again! Ordered aero in the new white and it looks wonderful! Needed a sliding door for a small bathroom and this is perfect. Door opening was 24", door used was 30" and track ordered was 5'. Customer service was great on my phone order. I had quite a few questions being concerned about what exactly to purchase. Thank you Real Sliding Hardware!
09/26/2017
New white Aero Hardware Excellent quality and workmanship. Second time customer and very pleased again! Ordered aero in the new white and it looks wonderful! Needed a sliding door for a small bathroom and this is perfect. Door opening was 24", door used was 30" and track ordered was 5'. Customer service was great on my phone order. I had quite a few questions being concerned about what exactly to purchase. Thank you Real Sliding Hardware!
Les M - 09/07/2017
soft close is an excellent feature. Went together well.
Dennis M - 08/21/2017
Great Hardware. One finger movement. No sound at all.
Lawrence J - 07/10/2017
Kalee was very helpful with placing my first order. The installation went well, following the instructions until I got to the last item installing the anti-jump tabs. No way I could figure out how to get a screew driver in so I used strong double face tape. This might be a good design idea as it's much easier.
Jennifer R - 05/15/2017
This is the 4th time I have ordered form Real Sliding Hardware. I have been thrilled with the product each time, as are my clients!
Keegan M - 03/30/2017
Love this product. However the bar that the door hangs on had a weak paintjob on it. For the price I expected nice powder coating finish. Otherwise the quality of the actual product is perfect.
Trip C - 03/23/2017
Perfect fit, looks and works well. Prompt service. Will be a repeat customer for future needs.
Erica G - 03/09/2017
Looks and feels great!
Matt L - 03/08/2017
I am very happy with the quality of the material, the detail of the instructions and the attentiveness of the service. I researched numerous options before electing to go wth REAL. I wasn't 100% sure which length of track to order so I called and had a sales rep confirm the length of track I needed. There was a little mix up with the order and the wrong size was shipped. When I called to ask what I would have to do to get the correct size they happily offered to ship the right track at no charge to me. I was extremely pleased with that response. The track and hardware are excellent quality. The instructions are detailed and, when followed carefully, resulted in a precise installation. I'm a happy customer.
Brian A - 01/20/2017
Very happy with the quality of the hardware itself. This is not the box store junk. Also manual is written in legible, correct english(a real live english speaker must have written them!). Do not hesitate to order if you like what you see.
The L - 12/26/2016
We looked at many products and finally purchased Aero hardware. Great decision as the product is well-made, heavy and works perfectly. We did select the black polymer wheels for a smooth, quiet roll. We also purchased a flush-mount pull for the inside of door and recommend this so you have something to grab when on the inside area of the mounted door. In total, the order and shipping process was seamless. Only one call-out as a heads-up to other purchasers: we ordered online versus buying over the phone. When you buy online, the order process does not prompt you to consider other items you may need or want for installation (e.g. C-mount track glide, anti-crush spacers if you install without a header board, etc). If ordered over the phone, perhaps the sales rep would have asked us about other installation items we should have considered. Who knows...maybe we missed this when we placed our online order. No big deal but we did have to place a quick follow up order for some hardware items before we could mount the product. In total, extremely pleased with the product.
12/26/2016
Well-made product. We looked at many products and finally purchased Aero hardware. Great decision as the product is well-made, heavy and works perfectly. We did select the black polymer wheels for a smooth, quiet roll. We also purchased a flush-mount pull for the inside of door and recommend this so you have something to grab when on the inside area of the mounted door. In total, the order and shipping process was seamless. Only one call-out as a heads-up to other purchasers: we ordered online versus buying over the phone. When you buy online, the order process does not prompt you to consider other items you may need or want for installation (e.g. C-mount track glide, anti-crush spacers if you install without a header board, etc). If ordered over the phone, perhaps the sales rep would have asked us about other installation items we should have considered. Who knows...maybe we missed this when we placed our online order. No big deal but we did have to place a quick follow up order for some hardware items before we could mount the product. In total, extremely pleased with the product.
Ryan L - 12/18/2016
Very smooth. Great product!
Renata W - 09/30/2016
We were impressed with how substantial the bolts are and the rollers (nylon) are a dream. My contractor was so impressed he felt compelled to share it's the nicest set he's ever installed.
Juan F - 09/13/2016
excellent product A+
Josh A - 08/21/2016
Quick shipping and the hardware is great. Thanks
Eamonn M - 08/15/2016
Excellent
Mitch T - 07/05/2016
I was very pleased with the quick delivery, and the install went smoothly. My customers were very happy with how easily the door rolls on the track and how quiet it is. I would recommend this hardware to others in the market for nice, top of the line, quality components, to make an interior barn door project a winner! Thank You for a great experience with no negative surprises. Mitch
Thomas P - 06/28/2016
Order was on time, directions were very clear. And the hardware was high quality. Very nice bearings.
Markie N - 06/25/2016
Have specified your product for many jobs. My clients and the contractors have been very pleased. Big Hit always. Markie Nelson Interior Design
Patricia A - 06/14/2016
I ordered a barn door kit that was shipped Fedex. They lost the package. Real sliding hardware shipped a replacement right out! Thanks. I will order again.
06/14/2016
Thumbs up customer service! I ordered a barn door kit that was shipped Fedex. They lost the package. Real sliding hardware shipped a replacement right out! Thanks. I will order again.
Kay L - 06/10/2016
We are pleased with the way the hardware works with our solid, 4 foot wide door. Our contractor didn't have any issues with installation.
Linda M - 05/05/2016
We are extremely pleased with the craftsmanship of the aero hardware. I bought the steel with stainless hush wheels. It looks amazing. Even my contractor was impressed with the quality. Definitely would recommend.
Christina M - 04/28/2016
Aero hardware was absolutely perfect .. Very solid , heavy , and well made - we love the door and track--wish I had a few more places to put one! Do go cheap on this part it makes a totally impressive feature of the door
Bruce J - 03/27/2016
Customer service was great answering questions and delivery was rapid.
03/27/2016
Customer service & delivery Customer service was great answering questions and delivery was rapid.
LB - 02/10/2016
We had looked at various hardware store varieties, but these are far and above the highest quality. Directions are clear. We're in the process of installing now, but it looks like it will work well. Expect a bit more work when retrofitting an existing door.
Ericka S - 01/11/2016
We received a well packaged product. My husband and I knew it was going to be quality as soon as we received the packaging! Instructions were laid out well and easy to follow. The only issue we had was when I was ordering everything I didn't understand what the "c" or "t" part meant and ordered the wrong part. When I called the next day the customer service was very helpful and got me the correct product. Nice operation and already told my neighbors about it.
01/11/2016
Quality from the start We received a well packaged product. My husband and I knew it was going to be quality as soon as we received the packaging! Instructions were laid out well and easy to follow. The only issue we had was when I was ordering everything I didn't understand what the "c" or "t" part meant and ordered the wrong part. When I called the next day the customer service was very helpful and got me the correct product. Nice operation and already told my neighbors about it.
Julie L - 12/29/2015
Looks good - slides easily. Very happy.
Michael S - 12/27/2015
Excellent door hardware. Slides perfectly. Looks great.
david B - 12/26/2015
Beautiful and high quality. A great DIY project. I used it to expand the space in a small bathroom.
Kathleen F - 12/25/2015
We love it. Simple, clean and minimal in design. We have recommended it to several of our clients who ALSO love it.
Michael B - 12/25/2015
This is the only barn door hardware to instal. I build custom homes and enjoy working in a sliding barn door somewhere in the project. The hardware is very easy to instal and works perfect. shipping is always prompt and I can count on everything to be included
Lynn W - 12/25/2015
Much research( both on cost and operational capacity) brought me to Real Sliding Hardware where I purchased 4 sets of the Aero style barn door hardware for a condo renovation. I also purchased the barn doors ( assembled) from them. Excellent all around, although they could go a bit further in finishing the doors. A 'rustic' look is part of the package, but a sufficient final coating of wax would lend itself to easier maintenance. The 'rough' wood catches dust. I waxed my doors a couple more times with clear paste wax ( lots of elbow grease) and they are now excellent! (I'd post a photo here, but no capacity on this page.....)
alan L - 12/24/2015
well made, easy to install
Elizabeth N - 12/24/2015
Always great! Hush wheels are perfect!
Mari M - 12/24/2015
Works like a charm. I get so many compliments on the unique doors and there hardware.
Kelly M - 12/24/2015
Perfect for our project!
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