quickenloans.com Reviews
1,155 Verified Customer Reviews
1,155 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
04/29/2016 , TX
As pleasant a mortgage process as I've ever experienced
04/29/2016 , MS
This was my second experience with QL, the staff both times were very helpful and easy to explain all details in a timely manner. I would recommend them to all who can/need to finance/refinancing. Also they have great rates.
04/28/2016
From beginning to the end everyone I dealt with was courteous and very helpful esp Gene Ramin. I am a very satisfied customer.
04/28/2016 , AR
It was very fast and easy process. ...I would tell others to give it a try. You can't go wrong QL.....
04/28/2016 , TX
At first I was a little skeptical cause I was talking to a few people at a time. Didn't a call back when I was told I would, but overall the website was on point with paperwork I needed to turn in. After everything as turned in, closing went pretty fast.
04/27/2016 , FL
Initial contact with representative shaky, however Shane Haglin was informative and always keep me informed on loan progress
04/27/2016 , NY
Refinanced my 30 year at 8.75% to a 15 year fixed at 3.99.
Never had to leave the house. They even came out to the house in the evening
to do the closing .All told it took less than 30 days from beginning to end.
Fantastic and professional customer service. 5*****
04/26/2016 , WA
Easiest mortgage ever! Personal service was great and I am very pleased with our new rate.
04/25/2016 , WA
Have always had excellent service from each person I worked with. This is the third time we worked with quicken. I often recommend them to friends and clients. Thanks for a great job!
04/25/2016 , WA
Thank goodness Blake never gave up on connecting with us. He was on top of it.
We, like most, are busy working, taking care of our own clients. Thankfully, our loan officer was persistent with contact so we could get locked in apr, in less than 30 days from point of contact to closing. The whole team were quick (no pun intended) to answer and process our refinance. Just fabulous!! Very happy!!
04/25/2016 , NE
I am not happy that Quicken Loans sold our loan before the first payment was even due!!!!!!!
04/25/2016 , MI
Quicken Loans Rocks!
04/25/2016 , PA
A few bumps in the road along way. Was hopeing ro refinance under fha. Some miscommunication as to wether house would qualify ended up going conventional. Very satisfied with gow loan is being handled. Thrilled with the emails i get when payment is recieved and gor one tday for payment made thru escrow.
04/25/2016 , MI
Thank you for savings us many dollars in our mortgage loan. It truly made my year.
04/25/2016
I had a great experience with quicken loans. Kory Witt was great.
04/24/2016 , VA
My experience with Quicken was unbelievably easy, fast and I received help all the way with almost immediate responses to my questions. I contacted other lenders the last few months to refiance but was never comfortable with the interest rate, service or ease. I was ready to Proceed with another top lender when Quicken contacted me. The service representative was so helpful, patient and respectful I couldn't hardly believe it. On top of that Quicken gave me an incredibly low interest rate. I felt it was all too good to be true, so I immediately started praying for more guidance. I felt I hit the lottery!!!
I'm so pleased and excited. I still can't believe how easy they made the process. I want to Thank Quicken you have made my life less stressful and I'm saving a ton of money and paying for my house in 15 years instead of 25 with only $130 more per month. Wow Wow Wow
Thanks again
Sherry
04/23/2016 , NJ
Mollie Dargan was amazing to work with; she went above and beyond and made sure I got exactly what I wanted. Highly recommend. Thanks Mollie!!
04/23/2016
Very good
04/22/2016
Very pleased with service and we feel very positive regarding our future with Quicken.
04/22/2016 , FL
Brendan Trainor was a pleasure to work with. He explained everything up front and it was the smoothest transaction I've ever been involved in. My loan rep was fantastic and everyone I've had the pleasure of working with was knowledgeable and professional. I HIGHLY recommend this company!
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