protectamerica.com Reviews

About this Company

Protect America Is one of the nation’s top home security companies. We have protected almost half a million homes since 1992 and have continued to grow. Currently an average of 15% of the population in the U.S. has a working alarm system. Our goal is to provide home security for the whole nation and educate consumers on the importance of home security.

Furthermore, Protect America provides more than just home security products. We also offer convenience and safety through our home automation, GPS, and surveillance products. Our wireless home security systems and products allow consumers to protect their home and loved ones at an affordable price.

 Visit our website to learn more, or call us at 1-800-951-5190 to speak with a friendly Protect America Security Specialist, to customize a security system for your home or business today!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

9,638 Verified Customer Reviews

9,638 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
8846
(91.8%)
4 Shopper Approved - Review Star
654
(6.8%)
3 Shopper Approved - Review Star
87
(0.9%)
2 Shopper Approved - Review Star
34
(0.4%)
1 Shopper Approved - Review Star
17
(0.2%)

Customer Service
4.5
5 Shopper Approved - Review Star
115
4 Shopper Approved - Review Star
20
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
SHOW DETAILS

5-star reviews
8,500+

5-star reviews

5 years collecting reviews

About this Company

Protect America Is one of the nation’s top home security companies. We have protected almost half a million homes since 1992 and have continued to grow. Currently an average of 15% of the population in the U.S. has a working alarm system. Our goal is to provide home security for the whole nation and educate consumers on the importance of home security.

Furthermore, Protect America provides more than just home security products. We also offer convenience and safety through our home automation, GPS, and surveillance products. Our wireless home security systems and products allow consumers to protect their home and loved ones at an affordable price.

 Visit our website to learn more, or call us at 1-800-951-5190 to speak with a friendly Protect America Security Specialist, to customize a security system for your home or business today!

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P
Paul
05/29/2018 , Washington

Support getting me online to be able to activate my alarm system- GREAT- really quick call back and excellent clear direction- could not be happier! Thanks Bryan


J
Jim
05/27/2018 , California

very friendly and help full made it an easy process


L
Larry
05/26/2018 , Georgia

Pete was knowledgeable, respectful, patient and thorough. Made sure that all questions were answered and that system was working with computer and mobile phone. Thanks.


W
william
05/26/2018 , Louisiana

Ralph Mendoza is very knowlegable and professional. He was prompt and through. Pleasant experiance. Thank you. Regards, Bill...


C
Charbel
05/26/2018 , New Jersey

I was very pleased with their professionalism. The QA system was very thorough as well. Good job for protect America and its able employees.


R
raul
05/26/2018 , Texas

mr: james weston was very helpful helping me with the instalation


W
William
05/26/2018 , Virginia

I had called to see about a fax that was sent last night that I thought was not complete. Daysi had it re-sent and then I checked the fax out again and found that there was 2 pages and I was simply looking at a cover letter. So, the problem was mine as I could not see the forrest for the trees.


K
kevin
05/26/2018 , Georgia

jack was very polite and patient during install. very satisfied...so far....


M
Maroun
05/26/2018 , Massachusetts

Tiffany was a pleasure to work with. She was very courteous and knowledgeable, and, at the same time, a good listener.


P
Pratibha
05/26/2018 , Massachusetts

Eric was really helpful and patietduring the installation process. He has good knowledge of the system. He resolved the issue to my satisfaction.


X
XAVIER
05/26/2018 , North Carolina

Wonderful person to work with.


J
Jonathan
05/26/2018 , South Carolina

Great customer service rep! Noel was very knowledgeable and helpful.


I
Isabella
05/26/2018 , Pennsylvania

Thank you, very helpful


J
James
05/26/2018 , Florida

Great Rep. Was very helpful, polite, and knowledgable. Was willing to help me and made me feel unrushed. Hope i get him the next time i need assistance.


W
Walter
05/26/2018 , Georgia

Thanks for everything


D
DaWan
05/26/2018 , California

Mr. Desean was most hopefully in assisting me in the final installation of my alarm system. Kudos to him...


J
James
05/26/2018 , Maryland

Had to make some changes to the preset information and had a question. Very nice very helpful and it took no time to do. Pleasant interaction.


L
Lyle
05/25/2018 , Georgia

I talked to 4 people in different Departments and they were all very helpful, pleasant,and professional.


D
david
05/25/2018 , Georgia

knew the answer to my question


B
Bianca
05/24/2018 , Texas

Stephen was outstanding from the start of our conversation to the end. He walked me through the set-up of my new system. It was amazing how patient he was, because I was clueless. I think that he is an incredible people person, which is hard to find these days. Way to go to Stephen:)


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