Poolweb.com is the web site owned by Aquatic Technology, Inc.,® a Maine based swimming pool company founded in 1994. Poolweb.com is a second generation family owned and operated business that has owned swimming pool service companies and retail stores since 1973. Poolweb.com provides commercial and residential swimming pool supplies, filtration and aquatic safety equipment to pools worldwide. We have the right equipment for a small backyard pool or an Olympic sized pool and everything in between. We have tens of thousands of the industries highest quality products available online at the most competitive prices ready for shipping at warehouses all over the US.

Poolweb.com carries quality products for any type of pool operator or swimmer. You can be assured that you are buying the highest quality products from Poolweb.com at the industries best prices.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

7,624 Verified Customer Reviews

7,624 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
6188
(81.2%)
4 Shopper Approved - Review Star
1212
(15.9%)
3 Shopper Approved - Review Star
185
(2.4%)
2 Shopper Approved - Review Star
20
(0.3%)
1 Shopper Approved - Review Star
19
(0.2%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
3726
4 Shopper Approved - Review Star
713
3 Shopper Approved - Review Star
113
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
12
Product Satisfaction
4.7
5 Shopper Approved - Review Star
1209
4 Shopper Approved - Review Star
203
3 Shopper Approved - Review Star
47
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
20
Price Satisfaction
4.6
5 Shopper Approved - Review Star
666
4 Shopper Approved - Review Star
221
3 Shopper Approved - Review Star
65
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
4
Customer Service
4.2
5 Shopper Approved - Review Star
47
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
6,000+

5-star reviews

7 years collecting reviews

About this Company

Poolweb.com is the web site owned by Aquatic Technology, Inc.,® a Maine based swimming pool company founded in 1994. Poolweb.com is a second generation family owned and operated business that has owned swimming pool service companies and retail stores since 1973. Poolweb.com provides commercial and residential swimming pool supplies, filtration and aquatic safety equipment to pools worldwide. We have the right equipment for a small backyard pool or an Olympic sized pool and everything in between. We have tens of thousands of the industries highest quality products available online at the most competitive prices ready for shipping at warehouses all over the US.

Poolweb.com carries quality products for any type of pool operator or swimmer. You can be assured that you are buying the highest quality products from Poolweb.com at the industries best prices.

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B
Shopper Approved - Verified Customer Barbara T.
06/09/2015

I'll know when it gets here, so far, so good. Please be sure to send email receipt to address Below

Would Buy Again
3/5

A
Shopper Approved - Verified Customer Anonymous Customer
06/08/2015

not easy to maneuver thru

Would Buy Again
3/5

L
Shopper Approved - Verified Customer Lucy D.
06/05/2015

It is impossible to make the shipping address different from the billing address which means, for a management company the equipment is shipped to the management office instead of to the location of the pool. I couldn't get it to allow 2 different addresses because changing one kept changing the other. After 10 minutes (with my first order and then this, the second order) I just gave up and the equipment is sent to my office instead of the location of the pool.

Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Customer Service
4/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
06/05/2015

Shipping 2 expensive

Would Buy Again
3/5

A
Shopper Approved - Verified Customer Alvin T.
04/13/2015 , CO

tracking information would have been nice. Had to make arrangements with no notice to pick up our order as it was large, heavy boxes. Other than that, all was good.

Would Buy Again
3/5
Product Satisfaction
3/5
Price
4/5
Delivery
3/5

A
Shopper Approved - Verified Customer Adam N.
03/30/2015

I called for technical support and was put on hold and eventually hung up on.

Would Buy Again
3/5

B
Shopper Approved - Verified Customer Bob
03/15/2015 , FL

web could be easier and when talking to someone first before ordering they didn't have the experience that should have been needed.
The gasket I ordered was not the OEM gasket and did not fit properly and could not be used. . I'm sure this is why it was less expensive than the original replacement. You did not show the OEM gasket at all, just your replacement. I'm sure everyone would have the same issue with this gasket.

Would Buy Again
4/5
Product Satisfaction
2/5
Price
4/5
Customer Service
2/5
Delivery
4/5

C
Shopper Approved - Verified Customer charles M.
02/06/2015

staff were helpful

Would Buy Again
4/5

D
Shopper Approved - Verified Customer Dianne H.
01/28/2015

Frustrating to try to find this tiny part--so expensive to ship a few washers...

Would Buy Again
4/5
Product Satisfaction
3/5
Price
2/5
Delivery
3/5

A
Shopper Approved - Verified Customer Anonymous Customer
01/26/2015

your web page is giant - cannot shrink it and have to go back and forth to see whole page - maybe someone who hosts your site could go on line from home and check it out

Would Buy Again
5/5

Company Response

We just redesigned our whole website. Come back and take a look!

J
Shopper Approved - Verified Customer Jacki M.
12/24/2014

It would have been better if there was someone there to talk to.
Also I don't understand why it wouldn't take our Credit Card.
I really hope that our order gets to us quickly. For we are in need of the parts.

Would Buy Again
3/5

A
Shopper Approved - Verified Customer Anonymous Customer
11/14/2014

Your website appears old and difficult to read because of the border.

Would Buy Again
3/5

Company Response

We just redesigned our whole website. Please check it out again to see all of our updates!

M
Shopper Approved - Verified Customer mike M.
11/10/2014

Easy

Would Buy Again
4/5
Product Satisfaction
5/5
Price
4/5
Delivery
4/5

S
Shopper Approved - Verified Customer Shelley E.
10/16/2014

Found an item here that is usually difficult to find. Winterizing blow though plugs are not available everywhere and work great.

Would Buy Again
3/5

M
Shopper Approved - Verified Customer MARIE T.
10/14/2014

ONCE I FOUND THE PRODUCT IT WAS EASY TO ORDER

Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
2/5

B
Ben
04/28/2020 , TN

i stopped my motor pump and order a parts from them, unfortunately they send me a wrong part. am so disparately want to have it coz nearby store are'nt open...the good thing is they apologizes for warehouse mix up and they have good communication.

Would Buy Again
1/5
Product Satisfaction
5/5
Price
5/5

L
LeRoy M.
04/16/2020 , PA

Return policy is pretty strict Consumer must pay for return shipping and incur a 25% restocking fee. Even though I paid for two day shipping to me it was not worth the money to return my item with these deductions. That would be my only complaint the rest of the service was great. I will buy from them again

Would Buy Again
3/5
Product Satisfaction
1/5
Price
2/5

J
Jaxson T.
03/30/2020 , IL

I was in need of repair parts for my discontinued Jandy swimming pool heater. In my search I found the Poolweb website. What a great find it turned out to be. Easy to use site showing stock levels and prices. Very fair prices. Fast delivery with good updates from shipping date to final delivery. I am well pleased. You will be too! Give them a try.

Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

C
Chips P.
09/09/2019 , FL

Thank you , I ordered from you online because your web site said you had 4 of the items in stock. I could have got it cheaper from my local supplier but they said they had to get it from the manufacture and would take two weeks. But you were out of stock as well and took two weeks to get. Next time I'll have to call, if there is a next time.

Would Buy Again
2/5
Product Satisfaction
1/5
Price
2/5

T
Tom R.
08/01/2019 , LA

Ive been waiting and my order still has not been delivered. I have a customer waiting for me to repair thier pump cord. I will just buy a new pump next time.

Would Buy Again
1/5

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