pioneerminisplit.com Reviews
95 Product Ratings and Reviews
Pioneer® 12,000 BTU 19 SEER 115V Ductless Mini-Split Air Conditioner Heat Pump System Full Set
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Overall Star
Rating
Luis B - 05/30/2020
Gets the job done, main source of heat for my house.
05/30/2020 - Oregon
It was great
Robert M - 05/21/2020
1
Bob W - 05/18/2020
Working good, quiet and holds temp perfectly.
05/18/2020 - FL
Had a question, called and actually got a person. Good company.
Juan R - 05/18/2020
great service great deal it works great
Johnny R - 04/29/2020
This is the kind of unit for those who like to Do it your self guys easy to install with the right tools
04/29/2020
The chat service is amazing all my questions were answer with out a hesitation Thank you again for the great customer service
Mark K - 03/02/2020
Haven t installed it yet.
03/02/2020 - TX
Have not installed it yet
christopher I - 12/26/2019
easy to install, quite, works great as heater, let you know about the AC in the summer
12/26/2019 - MA
ordering is a snap, lets see how things go after installation
Warren B - 12/25/2019
Your company delivered as promised and even ship a new unit because the first one was damaged
12/25/2019
Great
chad H - 12/10/2019
great
Shelley E - 11/27/2019
Excellent unit and arrived on time!
11/27/2019 - GA
Very easy to order online!
Anonymous - 10/24/2019
Perfect for my room
10/24/2019 - CA
Great service delivered on time. Delivery driver called a half hour before arriving as requested.
Jairo V - 08/24/2019
Great product. Comes very well packed. And awesome delivery company
08/24/2019 - NJ
Great value and price. Very good product. And fast shipping.
Diana F - 08/18/2019
Great product so efficient
08/18/2019
No problems with the product...my order of 3 units went to someone else and I received their order of one unit. Things like this happen but for a week and a half I received NO help from the people the company has working for them. I had to literally BEG for information. They do not answer calls and do not respond to e mails. FINALLY, Nelson got involved and things started to happen and he kept me informed....it was a nightmare and my construction project ground to a stop for 2 weeks while I waited and called and e mailed every day....VERY poor customer service
Leslie G - 08/15/2019
Still boxed, due to delivery problems.
08/15/2019 - VA
There was a problem with the initial shipment, corrected promptly by the seller. The last freight shipper coordinator made a nightmare of our schedule, a person had to be available, on their scheduled day, to receive the shipment properly.
tom W - 08/12/2019
Quite, efficient and easy install.
08/12/2019 - NC
Everything from ordering to installation went well.
CHRISTOPHER D - 08/11/2019
We have used it for a week. So far no issues. So very quiet
08/11/2019
Great product
Sandra J - 08/06/2019
We are very happy with our Pioneer mini slit unit. It does a great job cooling our rooms and it’s very quiet.
08/06/2019 - CA
Easy to operate. Had it professionally installed. Love having LED temperature display.
Patrick D - 08/04/2019
I installed it myself with no experience it worked out great , just take your time follow all instructions ,and watch the installation video. I contracted the electrical part of it for 150.00 labor cost to run from 20 amp breaker to the unit ,he hooked up all electrical outside. I purchased the wall bracket and the line cover also,everything looks like a professional install. The unit is high quality and is very quiet inside & out. The unit is used on my Florida Room 15ft × 30 ft with 20 tall side sliding windows and this unit cools this room easily now with it being 94 degrees outside. Great product on this 110v unit I should have replaced that portable unit long time ago .....do not throw your money away on inefficient portables. This is by far the best deal .
08/04/2019 - FL
Ordered online, within 5 days received the unit in perfect condition on a pallet from R.& L carriers trucking ,driver put the pallet in my garage with a handjack for me. Service and professional service was the best.
Deborah W - 07/13/2019
Fairly easy to install with very little to modify on my houseboat (just a hole to run the copper and plastic tubing). The unit is super quiet and keeps my 52 ft houseboat cool in the Florida summer heat! I am using the 12000btu and the temp. Stays steady. May consider getting a 2nd unit for the aft cabin to have more control over temps across boats, but this unit works great and is well worth the price!
07/13/2019 - FL
We were kept informed about delivery during the process until day of delivery. The driver had a wrong phone number and we were not there when he arrived. Fortunately the driver was able to leave it with the marina manager and did not have to arrange to return.
allen Y - 07/09/2019
Works fantastic-excellent buy-fast delivery
07/09/2019 - NV
Contractor says easy install-Looks great-Works excellent! Very happy with my purchase
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