pioneerminisplit.com Reviews
98 Product Ratings and Reviews
Pioneer® 12,000 BTU 19 SEER 230V Ductless Mini-Split Air Conditioner Heat Pump System Full Set
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Overall Star
Rating
Randall E - 05/28/2020
Arrived As planned. Packaged properly. Installed easily. I would definitely consider purchasing again.
05/28/2020 - Florida
The price was good and the installation was easy compared to many other minisplits I install. Our use them again. Pioneer excellent job
Jonathan B - 05/26/2020
Installed easy, cools well, and definitely worth the money.
david S - 05/26/2020
This was the seventh unit I’ve installed and so far no problems installed first unit about two years ago
05/26/2020 - Maryland
this will be the seventh system I have installed no problems so far great product
paul L - 05/12/2020
Kit came with almost everything you need. BE SURE TO BUY THE ADAPTER for the Freon charging port. Other than that pretty straight forward installation. Figure at least one full day for install.
05/12/2020 - FL
It has made my Bedroom a meat locker. Such a nice addition to the house. Already have noticed a decrease in electricity bill.
Pete L - 05/08/2020
So far very happy with this unit.
05/08/2020 - GA
Easy to navigate the web site and find what I was looking for. When the unit I ordered was out of stock, I got a call and an upgrade. Order was placed on a Friday night, shipped on Monday received on Tuesday.
Tony T - 05/07/2020
I love it.works great. Recieved it quickly. Easy to install. No hassel no, worry on my end. Thank you.
05/07/2020 - GA
Great service
edward D - 05/06/2020
as of today the unit has not yet been installed
Ronald P - 04/27/2020
.
04/27/2020 - NV
found what i was looking for, easy order. delivery time was very quick.
Neil R - 04/10/2020
Lower price for excellent quality
04/10/2020 - NJ
Easy transaction and great information on the website
mike B - 04/04/2020
Haven’t installed it yet
04/04/2020 - TN
very good, simple
Curtis H - 03/16/2020
Not installed.
03/16/2020 - TN
Great deal
Angela M - 02/27/2020
Best ever
02/27/2020
Best thing ever
billy H - 02/06/2020
I am holding this unit in storage till summer when i intend to have it installed. I had another unit installed last summer and it has performed very good. I was using window unit but these are so much quieter and more efficient to use.Thank you Pioneer and all the people that are avaiable to talk to and get help if needed.
02/06/2020 - GA
bought the same unit last summer and couldn't be more pleased. Has worked flawless. Both Heat and Cool works good. I looked at a lot of different mini-split systems and Pioneer just looked as if they were a better built unit and the review on them seem to be better than the rest. I guess all of them are quiet but the 12000 btu models i have are really quiet so don't worry about one of these keeping you awake at night for it just isn't going to happen. As for being dependable well we will just have to wait and see but i think if they are properly installed they will be good for years to come.
PAT - 01/07/2020
Excellent value fast shipping.
01/07/2020 - OK
Easy purchase
Wayne L - 12/18/2019
Very efficient and quiet
12/18/2019 - FL
Sean was very helpful on the chat service
Shane R - 11/29/2019
What can I say? My new mini split has been everything, you all said. Orer processed timely, delivery driver called day before and scheduled time slot that worked for us. Our new pioneer came in 3 cardboard boxes, delivery driver set packages on front porch. Examined contents, everything accounted for and in good condition. After reading through , owners manual and installation guide, prepared area to install inside and outside units. Then called heat and air installer to set unit and charge lines. he had everything running in an hour and a half. Severe cold snap that night and follwing days, low 20s, upper teens. Extremely disappointed, with heat pump first couple of nights. It has been 2 weeks now and everything seems to have gotten broken in. We havent had any severly cold nights like that since, has dropped below 32 and unit does go through defrost mode a few times a night, but it stays comfortably cool and small gas heater we have ggets lit for a quick burst firt thing in the morning. Really excited to see how it performs in southern summer heat.
11/29/2019 - AR
Realy nice page and so much good information available on pioneer, had never heeard of before. The availability of info, just reasurring. Really comfortable making this, for our household, large ticket item, purchase. Cant wait to install unit and reap the benefits. Delivered on time and in great shape, Installed just as instructions said, works as described, a little dissapointed in heat pump, but it works. Overall extremely happy with purchase, hvac installer had nothing but good things to say about it, quality parts, easy set up, one of the nicer minisplits hes installled. We will purchase another one, when the time comes.
Sharon D - 11/26/2019
Received and installed. Working great so far. I have no complaints. Installation was super easy!
11/26/2019 - FL
Am very happy with my purchase. There was a small issue with delivery since it came in a semi and I live in a residential neighborhood which prohibits trucks. My son took my car and met the truck and they loaded it into my car. My son and I unloaded it and everything was fine. Overall very happy with my purchase, and it works perfect for my mobile home. Better than my central air worked!
Brandon O - 09/06/2019
Great product
09/06/2019 - TX
Great product
BILL B - 09/05/2019
Great value. Works great.
09/05/2019
Good product and price. Love the military discount!
GISELA S - 08/29/2019
I havent had this installed yet. I chose it because of great reviews. So far i can say ordering was easy. Online help was done well. Delivery went as i was told. More to come when i actually use it! 1 more month
08/29/2019
I was really dreading buying this part of my tiny house but you guys made it sooo easy thank you!!
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