indoorcyclery.com Reviews
621 Verified Customer Reviews
621 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
David M.11/06/2021 , Alabama
Received my trainer 1 day after the projected date which was fine. It was a few days late shipping, but once it shipped it got here lightning fast.This was my first time using Indoor Cycling, but I would not hesitate to use them again. The trainer was received in perfect condition.
Company Choice
Price
Judy C.11/06/2021 , Rhode Island
I sent an email requesting to return the item I bought for a refund. I got an email response ~ 2 weeks later from Ryan saying that a return was being processed. It's been another week and I still haven't received any guidance on how to return the item. This experience has been rather frustrating.
Jane S.11/05/2021 , New Hampshire
Easy to find and order
Company Choice
Like design of item
Dustin D.11/04/2021 , Tennessee
Smooth website, easy to use.
Company Choice
Free shipping!
Roy F.11/02/2021 , Tennessee
Love the website. very user friendly
Company Choice
free shipping and assembly.
Michael L.11/01/2021 , Minnesota
I put items in the cart the return to shopping. When I tried to purchase something else, my cart was empty. Finally I had to order and pay from 2 different carts
Company Choice
I like the style and the cost.
Brent F.10/27/2021 , Washington
Easy
Company Choice
Price positive reviews
Madison D.10/23/2021 , Maryland
I have called at least 4 times and my call was never returned. I paid for the installation and no one ever came and I wasn't informed when it would be delivered. Box was severely damaged, I have yet to put the bike together myself but I hope it's not damaged. I need my money back for the installation.
Jason C.10/14/2021 , Texas
Convenient
Company Choice
Price
Georges P.10/13/2021 , Florida
I am very satisfied with the product I purchased, I was very satisfied with the technician who came to assemble my purchase. But I was not at all satisfied with the lack of response from customer service regarding questions I had about my order. I emailed and called the answering service on numerous occasions asking questions regarding my order and received no response for days at a time, only after numerous inquiries did I get a response.
Gerard B.10/07/2021 , Michigan
Quick & Easy
Company Choice
Recommended
Brian L.10/02/2021 , TN
It was easy to navigate the site and to select the product I was looking to purchase.
10/2/21 update - My order arrived on 9/20/21 and the box was heavily damaged. I could not determine initially if it was a repackaged return or if it was just poor handling by the carrier. I did not open the box until 9/25/21 and when I did, it appears that it was poor handling. However, I was missing the wiring plate and the pivot axle due to the multiple holes to the box. After registering the product with ProForm, they were able to ship me the missing parts which will be here next week.
Company Choice
You had the product I was looking for and at a price I was willing to pay.
Mandy H.10/02/2021 , Texas
I am very pleased with my order. I received the pedals quickly and they were way to install. I will continue to shop from indoorcyclery.com. Thank you!
Company Choice
I was recommended by a friend.
dana M.09/23/2021 , Maryland
Easy to shop easy to order…. I’m excited!
Company Choice
Love the colors and comfort of these socks…..
Katherine T.09/20/2021 , New York
Quick and informative!!!
Company Choice
Exactly what I’m looking for
Cindy L.09/12/2021 , California
Great
Company Choice
Friend’s recommendation
judy L.09/10/2021 , Virginia
I ordered the spin cycle pedals to replace Peloton pedals in order to wear Tiem spin shoes. Over a week after placing an order, I get a shipping notification that the product is being shipped via 2 day shipping. Upon receiving the item, I got sent a spinning DVD. Something you couldn't even give away for free. It took another week and days to get the pedals. Overall, not a great shopping experience.
Company Choice
Recommended by Tiem
Phillip S.09/06/2021 , Virginia
Satisfactory.
Company Choice
I trust your name.
Morgan T.08/31/2021 , Georgia
Easy with shopify
Company Choice
Top of google. Easy to read reviews
charlottef08/21/2021 , Virginia
After placing my order, I did not receive any communications. I then requested to cancel the order but was informed it had already shipped. When I requested the tracking, it was not yet available. After receiving my order, I then requested it to be returned and was informed it could be returned for a 15% fee. Seems unnecessary.
Company Choice
seemed like you had the product available.
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