handicappedpets.com Reviews
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4.5
Overall Star
Rating
About this Company
Tania - 07/03/2021
Excellent service, thanks! Such a speedy delivery, all the way from NH, USA to NSW Australia!
Company Response
We are so happy you had a good experience with our shipping services, thank you for sharing!
1 Company Review
07/03/2021 - NSW
Excellent service and communications. And very speedy delivery from USA to Australia! Thanks
David - 07/01/2021
A great help to our small beagle who's lost the use of her rear legs. Takes some effort to get properly adjusted for our dog, but adjustments are easy to make and would fit a wide size range of dogs. Sorry that it's made in China, though!
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
07/01/2021 - GA
very good info on site made for easy ordering...was contacted by Jillian from Handicapped Pets before delivery of our dog wheelchair. She was very helpful working with me to get the proper fit for our dog. The customer service follow-up process is very good.
Kirk - 06/19/2021
Useful improvement - once we get it adjusted properly
Company Response
We are so happy to hear that, thank you for sharing!
06/19/2021
simple, easy to determine pet size & necessary item
Raymond - 06/16/2021
My lil pups has always had leg problems. Now she’s getting older and it’s harder for her to get around. I feel this product works great and will add many miles to my girl. I also want to say customer service is exceptional.
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
Lisa - 06/14/2021
I haven’t seen my little boy walk in 4 months. Seeing him run and walk brought me to instant tears of joy! I followed the video and put the chair together with ease. I have a chubby dachshund so we had to adjust until it fit, but it eventually did. The only thing we had to figure out were the holsters for his back legs. He’s paralyzed so they have to be suspended, but the straps were too long even if tightened. We crossed then and wrapped them around and they work perfectly and safely. All in all, I’m so happy he has more freedom and mobility.
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
06/14/2021 - NJ
Overall, I would recommend this company and product. I emailed regarding shipping ETA and I received a personal response (not an automatically generated response)
Susan - 06/09/2021
My 15 year old Shih-tzu Frise has no use of her left rear leg. The walkin wheels has enabled her to get around without over using her good leg.
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
06/09/2021 - PA
The price was reasonable, the wheels were a great fit and customer service was awesome!
Bobbi - 06/06/2021
We love how much this is helping our Doxie return to a “normal” life!
Company Response
Thank you for sharing your experience with us, we appreciate it very much and wish you and your dog the very best!
06/06/2021 - WA
Great product!
Diane - 05/23/2021
This wheelchair is very well made! Unfortunately my girl was just too old and frail and couldn’t keep from falling forward in it. I thought the doxie vest would help, but her poor body was too bent out of shape from a stroke. She succumbed less than a week after receiving it
Company Response
Thank you for your feedback, we really appreciate it! We are so sorry to hear about your pup. May fond memories of your pet warm your heart, always.
Bradley - 05/04/2021
Amazing thank you
joe - 04/26/2021
Thank you, my dog can move around and is happier.
Kirk - 04/21/2021
Took some time getting it set up to fit my pooch, but that was expected. I will need to take a photo and send to verify I have it on my dog 100% right. Getting my dog used to it is a whole different story, but hopefully soon.
Eugene - 04/19/2021
It was to narrow for my pug
04/19/2021
Quick and easy to use
Shelley - 04/15/2021
Only just got it it’s full adjustable and it looks like my boy is taking to it
04/15/2021
Easy to use thanks for the size conversions
Holly - 04/14/2021
Very sturdy and much better fit than any other chair we've had.
Debra - 04/10/2021
Just received, hopefully this will help her with exercising!
Heathers - 04/06/2021
I support these products, my datsie not so much. I hv a VERY stubborn disabled datsie. The wheelchair was too small, waiting on exchange. Ordered the Drag Bag on wheels and my datsie wasn't having it. This I returned. Both of these items would be very beneficial for a dog. You hv the Drag Bag one for indoors and the wheelchair for outside. Don't forget the diapers/wraps...your floors will be dry ; )
04/06/2021 - AZ
Thank you!!
Carlos - 04/06/2021
Happy to see our little one happily moving again. This will definitely help her be able to enjoy the outdoors a little easier. Thank you!
04/06/2021 - CA
Thank you for easy fit guide and easy to navigate website!
Megan - 03/31/2021
Great quality and I love how adjustable it is along with good quality parts that are given with it.
Linda - 03/25/2021
Works well for our Daschund, he is still learning to get used to it, progress being made
03/25/2021 - OR
simple ordering and customer service was responsive when i had questions
Teri - 03/24/2021
Although Tiffy is not yet used to her new wheels I think this will give her a happier and more mobile life for years to come. The product is very well made and easy to use.
03/24/2021
Fast and easy
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