handicappedpets.com Reviews
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4.5
Overall Star
Rating
About this Company
Ray - 09/19/2021
Item as described with near infinite adjustability to fit my pet - she got on great with it first time out. A (rear) hemiplegic dog who now has some freedom again
Company Response
We are so happy to hear that, thank you for sharing!
1 Company Review
09/19/2021 - Gloucestershire
Happy!
jd - 09/10/2021
Nice chair, side rails slide though
Company Response
We are sorry to hear about your experience with our the sliding extenders! Please reach out to our customer service for any questions or concerns you may have, we are always happy to assist. 888-253-0777 M-F 8-5 EST.
09/10/2021 - Delaware
N/A
Jackie - 09/07/2021
I bought for my pug and have used it two times, and so far she really likes it.
Company Response
Thank you for sharing your experience with us, we appreciate it very much and wish you and your dog the very best!
09/07/2021 - North Carolina
My pug loves it!!
Courtney - 09/07/2021
It's been over a week, and I'm still tweaking the fit. I'm hopeful that I'll get it to the point where it'll work for my pup, but it's definitely been a process.
Company Response
Feel free to send over some pictures of your dog in the wheelchair so we may evaluate the fitting! You can send your pictures over to [email protected] or text them to 775-573-8742 M-F 8-5 EST.
09/07/2021 - SC
Just adopted a pup with limited mobility. Compared to other sites, yours was the easiest to navigate, and had the easiest measurement instructions. The wheelchair seems easy enough to customize fit-wise...but I still haven't gotten it right. I've moved the setting all around and back again. Hoping to at least get it close, and then reach out to you guys to see about getting it perfect.
Juan - 09/04/2021
n/a
Company Response
Thank you for your feedback, we really appreciate it!
09/04/2021
n/a
Julie - 08/28/2021
It works perfectly and I love that it’s lightweight and fully adjustable.
Company Response
We are so happy you had a good experience with our website, thank you for sharing!
08/28/2021 - TX
I appreciate the fit calculator to make me feel more confident placing the order.
BRENDA - 08/26/2021
Having issues with harness for my doxie.
Company Response
Feel free to send over some pictures of your dog in the wheelchair so we may evaluate the fitting! You can send your pictures over to [email protected] or text them to 775-573-8742 M-F 8-5 EST.
08/26/2021
You offered a 5% discount at the beginning but would not allow me to type my email address:(! in order to get it
LAURA - 08/24/2021
Just received and ready to give a try
Company Response
Thank you for your feedback, we really appreciate it!
Miguel - 08/22/2021
I may have to return the Walker because my dog has a curvy spinal I I don’t think this will assist her in any way. I am trying
Company Response
Thank you for your feedback, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
08/22/2021 - VT
No comment
Linda - 08/20/2021
too complicated to use. needs a stop on the wheels for when you are trying to seat the pet. should come with a vest and not these multiple belts and buckles. so now i have to buy a vest too? no CD in tje box for instruction. 3 stars only. tried to call today for help but no andswer.
Company Response
Thank you for your feedback. We are so sorry to hear that you are having trouble, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
08/20/2021 - WY
ee are still trying to learn to fit him in and adjust all the belts and buckles.
Brand - 08/17/2021
We like it, but haven't gotten the fit adjusted quite right yet. The vendor has sent us very helpful emails in response to our photos. Could be our dog just doesn't like it either, but the wheelchair itself is great along with the customer service.
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
08/17/2021
Customer service was stellar
Ronda - 08/12/2021
Wheelchair is perfect for my Furbaby!
Company Response
Thank you for sharing your experience with us, we appreciate it very much and wish you and your dog the very best!
08/12/2021 - FL
Easy order. User friendly.
Jodey - 08/09/2021
works well
Company Response
We are so happy to hear that, thank you for sharing!
08/09/2021 - pa
easy to do
Jean - 08/08/2021
This is a great wheelchair for such a reasonable price
Company Response
Thank you for sharing your experience with us, we appreciate it very much and wish you and your dog the very best!
08/08/2021 - CA
My dog was born with spina bifida and is essentially paralyzed in his hind end. He has been struggling to stand, walk, and play. I notice a defeated look on his face often. This wheelchair has given him a new lease on life. He can move now with much less effort and has a smile on his face!
Ruby/Iva - 08/01/2021
My fur baby loves her wheelchair! I'm so thankful for you, your product, and the support is wonderful for fitting correctly.
Company Response
We are so happy you had a good experience with our customer service, thank you for sharing!
08/01/2021 - Az
Easy, quick response to my questions, fitting her was a cinch! Thank you so much, I'm still working with support till I feel comfortable it's set correctly. Thank you!
Susan - 07/31/2021
It isn’t simple to assemble
Company Response
Thank you for your feedback, please let us know if there is anything we can help with! 888-253-0777 or [email protected]
07/31/2021 - Oregon
I have to finished fitting the product.
Donna - 07/25/2021
I haven’t gotten it together yet
Company Response
Thank you for your feedback, we really appreciate it!
07/25/2021 - Mn
Very easy
Gerry - 07/16/2021
I just put it together yesterday so I can't say much yet but the video was very helpful to me. Today, we will pick up our grand dog and fit the wheel chair to her.
Company Response
Thank you for sharing your experience with us, we appreciate it very much and wish you and your dog the very best!
Amy - 07/07/2021
We love our wheelchair. It has given our dachshund back his mobility.
Company Response
We are so happy you had a good experience with our website, thank you for sharing!
07/07/2021 - CA
Very happy with overall experience and website.
Tania - 07/03/2021
Excellent service, thanks! Such a speedy delivery, all the way from NH, USA to NSW Australia!
Company Response
We are so happy you had a good experience with our shipping services, thank you for sharing!
07/03/2021 - NSW
Excellent service and communications. And very speedy delivery from USA to Australia! Thanks
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