Dormeo is focused on improving the lives of our customers through faster, deeper and longer sleep through innovation. Our innovative sleep products include luxury mattresses, bed in a box, pillows, toppers, and travel solutions. Our Patented Octaspring® Aerospace technology is a new concept of comfort, it's 3D flexibility, naturally 8X better breathability and 30% lighter structure is already transforming the way we sleep, work and travel. We want to support a healthy you and a healthy environment. All of our foams are CertiPur-US certified meaning no off gassing and the structure of our Octaspring technology allows us to use 50% less foam materials compared to traditional foam. Better for you and better for the environment. We offer the only TRULY BREATHABLE sleep products on the market with up to 8X the airflow of standard foam. Our products ship via UPS from Atlanta.
8,472 Verified Customer Reviews
8,472 Customer Ratings and Reviews
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4.8
Overall Star
Rating
5-star reviews
About this Company
Dormeo is focused on improving the lives of our customers through faster, deeper and longer sleep through innovation. Our innovative sleep products include luxury mattresses, bed in a box, pillows, toppers, and travel solutions. Our Patented Octaspring® Aerospace technology is a new concept of comfort, it's 3D flexibility, naturally 8X better breathability and 30% lighter structure is already transforming the way we sleep, work and travel. We want to support a healthy you and a healthy environment. All of our foams are CertiPur-US certified meaning no off gassing and the structure of our Octaspring technology allows us to use 50% less foam materials compared to traditional foam. Better for you and better for the environment. We offer the only TRULY BREATHABLE sleep products on the market with up to 8X the airflow of standard foam. Our products ship via UPS from Atlanta.
Karen M.03/15/2023
Very informative and easy to understand.
Wanda M.03/15/2023
Thanks.
Richard V.03/15/2023
So easy to navigate
Chester P.03/15/2023
Looks so comfortable
Bradley W.03/15/2023
Webpage was easy to navigate.
Adrian J.03/14/2023 , Michigan
The best! I'm a spinal cord patient and I have had difficulties sleeping in given positions in a normal mattress, thus the Dormeo product helps me get a good night sleep. I currently have 3 Dormeo mattress liners.
DIANE D.03/14/2023 , FL
JUST GOT IT. NOT WORTH THE MONEY.
Kelly C.03/14/2023 , FL
I don't know if this is worth the money but I'm going to go ahead and keep good I ordered the pillows and I'm going to return those.
Company Response
Hello Kelly, we’re sorry to hear of any issues with your pillows. If you would like to go forward, please contact us at [email protected] and our Customer Care team will provide the next steps. Thank you.
Tammy W.03/14/2023 , South Carolina
My mattress pad did not fluff up at all. I followed the instructions. I wake up and my back is hurting. I am disappointed, I was really hoping after reading all the reviews that this mattress topper would be everything it read. While for some it might be, for me it wasn't.
Company Response
Hello Tammy, Thank you for getting in touch. We're sorry to hear you are finding the topper not expanding. We'd recommend first to check the height of your topper has come to full size (3"). If it hasn't, something that can help with this is to try walking on it - sounds strange but we've found it can really help to decompress the Octaspring and increase their effectiveness. If it still does not work, please reach us at [email protected] so we can assist you further. Thank you.
Janet A.03/14/2023
I Don t appreciate my account being charged the full amount today March 14th I am very upset and I want to cancel this order immediately I was under the impression there would be done in four payments today the charges were totaled the full amount on my credit card this is unacceptable cancel this order and call me at this number 716-352-1122 I've already notified the Bank
Company Response
Hello Janet, we're sorry to hear of any confusion and would be happy to advise. After checking your order I do see this has been split into 4 payments. The amount you may be seeing is the held amount on the card which is not an actual charge - the payment are taken from this held amount each month. We would be happy to discuss this further to clarify for you.
Alfredo I.03/14/2023
The mattress topper has been delivered and it's an excellent condition you guys did an excellent job thank you very much
Tonia H.03/14/2023
Easy and fast and it was convenient customer service was real friendly
Ralph03/14/2023
John was very proficient and helpful.
Tracy R.03/14/2023
Na
Anonymous Customer03/14/2023
These are the third and fourth toppers we’ve ordered! Loved the first two so much had to buy for other beds! Great quality/Great service!!!
Ron C.03/14/2023
Very reasonable compared to other brands
Carlethia W.03/13/2023
I love the idea that I can go and buy a bed at night the praying that the bed is great but I do not like if the sales may tried to sell me 2 or 3 more things I'm only here for one thing and 1 thing only the mattress. My name is carlethia Willis
Company Response
Hello Carlethia, thank you for purchasing with us. The additional items are only optional and we're happy to offer these to improve your sleeping experience. However, we are sure you will love the topper and get some great nights of sleep. Thank you.
Kerry L.03/13/2023
Was confusing Affirm approved me for 1,000 for Dormeo. Now I see the shop pay is powered by Affirm
Company Response
Hello Kerry, the difference for these payment methods is the frequency in which you can pay for the purchase - Shop Pay by default has a bi-weekly payment system with 0% interest. Affirm does also have a 3, 6 or 12 month option. The choice offers more flexibility when making payments. We hope this can help!
Joyce03/13/2023
Easy to navigate website - very informative
Arkeesha L.03/13/2023
I have ordered from you in the past and my experience was great. This time it was fine but when I selected the installment and put in the correct code it said I was not eligible to make installments.
Company Response
Hello Arkeesha, we're sorry to hear of any issues regarding your purchase. The option to split the payments will often require a credit check with a 3rd party financer depending on the method you selected. If this was not approved then we may recommend to try another card or payment method - alternatively you can try purchasing from our call center at 1-888-271-1582. We hope this can help.
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