Dormeo is focused on improving the lives of our customers through faster, deeper and longer sleep through innovation.   Our innovative sleep products include luxury mattresses, bed in a box, pillows, toppers, and travel solutions. Our Patented Octaspring® Aerospace technology is a new concept of comfort, it's 3D flexibility, naturally 8X better breathability and 30% lighter structure is already transforming the way we sleep, work and travel.   We want to support a healthy you and a healthy environment. All of our foams are CertiPur-US certified meaning no off gassing and the structure of our Octaspring technology allows us to use 50% less foam materials compared to traditional foam. Better for you and better for the environment.   We offer the only TRULY BREATHABLE sleep products on the market with up to 8X the airflow of standard foam.   Our products ship via UPS from Atlanta.      

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

8,472 Verified Customer Reviews

8,472 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
7041
(83.1%)
4 Shopper Approved - Review Star
1004
(11.9%)
3 Shopper Approved - Review Star
286
(3.4%)
2 Shopper Approved - Review Star
51
(0.6%)
1 Shopper Approved - Review Star
90
(1.1%)

Customer Service
4.4
5 Shopper Approved - Review Star
165
4 Shopper Approved - Review Star
19
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
14
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
7,000+

5-star reviews

About this Company

Dormeo is focused on improving the lives of our customers through faster, deeper and longer sleep through innovation.   Our innovative sleep products include luxury mattresses, bed in a box, pillows, toppers, and travel solutions. Our Patented Octaspring® Aerospace technology is a new concept of comfort, it's 3D flexibility, naturally 8X better breathability and 30% lighter structure is already transforming the way we sleep, work and travel.   We want to support a healthy you and a healthy environment. All of our foams are CertiPur-US certified meaning no off gassing and the structure of our Octaspring technology allows us to use 50% less foam materials compared to traditional foam. Better for you and better for the environment.   We offer the only TRULY BREATHABLE sleep products on the market with up to 8X the airflow of standard foam.   Our products ship via UPS from Atlanta.      

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A
Shopper Approved - Verified Customer Alfredo G.
03/18/2023

Good morning, I hope your products are as good as you and past customers agree on, I believe they are, I'll give them a try.


K
Shopper Approved - Verified Customer Ken
03/18/2023

Confusing kept taking me back

Company Response

Hello Ken! Thank you for your feedback and for purchasing with us! We're sorry to hear about some issues placing an order. If you have any questions about your order please do reach us at [email protected] and we'd be happy to assist you.


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Shopper Approved - Verified Customer Lisa
03/17/2023 , Texas

Fast and easy


L
Shopper Approved - Verified Customer Larry M.
03/17/2023

Sure easy to order.


K
Shopper Approved - Verified Customer Kandis M.
03/17/2023

Good service very convenient to purchase item


D
Shopper Approved - Verified Customer Deborah M.
03/17/2023

A bit confusing at first. Had 3 mattresses instead of one. But figured it out then it was ok. To many online prepaid options that do make for the aforementioned confusion. Excited to try.

Company Response

Hello Deborah, we're sorry to hear of any confusion there and can forward the feedback to our development team. If we can help with any aspect of your order, please do contact us at [email protected].


A
Shopper Approved - Verified Customer Anonymous Customer
03/17/2023

I don't understand it I have to pay accidental protection for you to get me my package intact.

Company Response

Hello, the shipping protection is an optional item added to your checkout for peace of mind. This protects again loss, damage, and theft, as it can be out of our control once the package is with the carrier. This helps ensure you receive your product or a replacement if necessary - we hope this can help clarify.


S
Shopper Approved - Verified Customer Stephen B.
03/17/2023

Sp far, so good


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Shopper Approved - Verified Customer Janice
03/16/2023 , SD

Great customer service. Had a little trouble with documentation of different shipping vs. billing addresses, but they eventually got it straightened out. I also was not able to apply a 10% off my order coupon while trying to order online. I received a text response that referred to the 10% discount but then stated that a $10 discount would be applied, so I also had to get customer service to straighten that out, which they did without an issue.

Customer Service
5/5

C
Shopper Approved - Verified Customer Carolyn
03/16/2023 , Arkansas

quick and easy


J
Shopper Approved - Verified Customer Jerry N.
03/16/2023

good


R
Shopper Approved - Verified Customer Ramona J.
03/16/2023

Good


S
Shopper Approved - Verified Customer Sergio N.
03/16/2023

Fast and easy


M
Shopper Approved - Verified Customer Mike J.
03/16/2023

Good discrerption


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Shopper Approved - Verified Customer Racine D.
03/16/2023

V


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Shopper Approved - Verified Customer Lee
03/15/2023 , Texas

A very easy experience!


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Shopper Approved - Verified Customer TOMMY E.
03/15/2023 , SC

LOVE THE SAVINGS

STILL TRYING TO ADJUST TO IT ???


J
Shopper Approved - Verified Customer John D.
03/15/2023

Fast and easy


C
Shopper Approved - Verified Customer Chester P.
03/15/2023

Looks so comfortable


K
Shopper Approved - Verified Customer Karen M.
03/15/2023

Very informative and easy to understand.


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