cpapnation.com Reviews
About this CompanyOur History
CPAPnation.com is a USA Veteran family owned DME exclusively specializing in respiratory and sleep therapy since 2002. We are proud to be a part of Nationwide Medical, Inc. - an industry leader with over 35,000 active resupply patients and contracted with most major insurance carriers, including Medicare.
Our Value
CPAPnation.com is committed to providing each customer:
- Access to the latest and greatest products. We pride ourselves on highlighting the newest products on the market, and carrying a variety of tried-and-true items from top manufacturers.
- Expert sleep care. Whether that is extensive coaching, or simple recommendations, our Customer Service team is equipped to handle all your needs.
- Competitive prices. We offer competitive prices to patients with or without active insurance coverage. Not every item is covered by insurance, and not every patient wants to use his/her insurance. We are here to help you decide what is best for you.
Our Promise
When you sleep better, we sleep better.
Back to Product Reviews14 Product Ratings and Reviews
1.1
Overall Star
Rating
About this Company
Our History
CPAPnation.com is a USA Veteran family owned DME exclusively specializing in respiratory and sleep therapy since 2002. We are proud to be a part of Nationwide Medical, Inc. - an industry leader with over 35,000 active resupply patients and contracted with most major insurance carriers, including Medicare.
Our Value
CPAPnation.com is committed to providing each customer:
- Access to the latest and greatest products. We pride ourselves on highlighting the newest products on the market, and carrying a variety of tried-and-true items from top manufacturers.
- Expert sleep care. Whether that is extensive coaching, or simple recommendations, our Customer Service team is equipped to handle all your needs.
- Competitive prices. We offer competitive prices to patients with or without active insurance coverage. Not every item is covered by insurance, and not every patient wants to use his/her insurance. We are here to help you decide what is best for you.
Our Promise
When you sleep better, we sleep better.
Stephen P - 05/09/2023
The fasteners are difficult to release. Woke up in a panic trying to get the face mask off so I could use the bathroom. Would like to return for a refund.
Company Response
Hi Stephen, thank you for your feedback on this item. We are sorry to hear it didn't work out for you. Please email us at [email protected] with your return request.
Anonymous Customer - 02/24/2023
I did not have a good experience with this cpap mask. Does not seat well and is not worth the money.
Company Response
Hi there, thank you for sharing your experience with this product. Sometimes it can take a new size or a new mask altogether to find the right one. Most people go through a few different versions. Let us know if our sleep experts can help find you a mask that will work better for you!
SH - 02/24/2023
This cpap mask did not seat well, leaks and is not worth the money.
Company Response
Hi there, thank you for sharing your experience with this product. Sometimes it can take a new size or a new mask altogether to find the right one. Most people go through a few different versions. Let us know if our sleep experts can help find you a mask that will work better for you!
Callo - 09/12/2022
I spent a $100 for a mask that was absolutely uncomfortable leaked like crazy I feel like I've been robbed. I will never make a purchase from this company again.
Company Response
Hi Callo, we are sorry to hear that! We always try to be as transparent as possible on all the products we sell. This mask is usually used by people that have allergies to silicone because its all fabric. We can help you find a mask that will work better for you. Sometimes it can take a few tries. Please reach out!
James H - 05/17/2022
Did not seal well around my nose. Changed to memory foam mask and that works much better.
Rich P - 04/15/2022
Can’t figure out how to use
Gregory R - 04/03/2022
It is a waste of money. It leaks air and will not seal properly. It is difficult to clip the fasteners. The mouth and nose holes are too flimsy and do not seal. There is an over abundance of air noise, making it very difficult to relax and fall asleep. Overall, it a badly designed product.
Company Response
We appreciate your feedback on the product. It can sometimes take a few tries to find the right mask you need. Please reach out to us at [email protected] and our sleep experts can help you find the right mask!
1 Company Review
04/03/2022 - Mississippi
Ok
Bill - 03/17/2022
Cheaply constructed, leaks air everywhere. Buyer beware, as no returns are allowed by CPAPNation, unless product defective, or misrepresented.
Company Response
We are sorry this was your experience with this mask! Our sleep experts are here to help you find one that will work better for you if you need. Sometimes it can take a few tries to find the right one. We always try to be upfront about our return policy, https://www.cpapnation.com/policies/refund-policy, since this is medical equipment we have to be careful about returns. Thank you for reaching out and providing your feedback.
Karen C - 02/28/2022
could not get a seal and it leaked around the mouth.
Company Response
Hi Karen, we are sorry to hear that! You may need to try a different size or a different mask all together. It sometimes can take a few tries to find the right fit. Please email us at [email protected] if you have any questions.
02/28/2022 - IA
should not require I give my phone number.
Frank K - 02/02/2022
I do not like this product !! Can it be returned??
Company Response
Hi Frank, thank you for reaching out, we are sorry to hear you do not like the product! Please email us at [email protected] and we can review your order and give you more info.
02/02/2022 - Illinois
Thanks!!! Can this order be returned???
DARRICK W - 01/19/2022
I have not received item purchased and it's been weeks
Company Response
Hi Darrick, we are sorry for any delay in shipping! It looks like your order was delivered today. Please let us know if you didn't receive it. Thank you for your patience.
01/19/2022 - Alabama
I have not received item ordered. I am concerned about the time it tske to get the item I purchased.
Steven L - 01/05/2022
This mask failed to seal on my face no matter how tightly I strapped it. Consequently my CPAP could not synchronize a steady airflow causing a billowing sound much like that of a tent flapping in the wind.
Anonymous Customer - 09/08/2021
You people charge way to much for masks it's totally ridicules.
Company Response
Hi there, we always have discount codes available to help with costs or upcoming sales! You can reach out to us at [email protected] or chat us on our site. We always want to make sure people are able to get the supplies they need.
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