cpapnation.com Reviews
About this CompanyOur History
CPAPnation.com is a USA Veteran family owned DME exclusively specializing in respiratory and sleep therapy since 2002. We are proud to be a part of Nationwide Medical, Inc. - an industry leader with over 35,000 active resupply patients and contracted with most major insurance carriers, including Medicare.
Our Value
CPAPnation.com is committed to providing each customer:
- Access to the latest and greatest products. We pride ourselves on highlighting the newest products on the market, and carrying a variety of tried-and-true items from top manufacturers.
- Expert sleep care. Whether that is extensive coaching, or simple recommendations, our Customer Service team is equipped to handle all your needs.
- Competitive prices. We offer competitive prices to patients with or without active insurance coverage. Not every item is covered by insurance, and not every patient wants to use his/her insurance. We are here to help you decide what is best for you.
Our Promise
When you sleep better, we sleep better.
Back to Product Reviews25 Product Ratings and Reviews
3.2
Overall Star
Rating
About this Company
Our History
CPAPnation.com is a USA Veteran family owned DME exclusively specializing in respiratory and sleep therapy since 2002. We are proud to be a part of Nationwide Medical, Inc. - an industry leader with over 35,000 active resupply patients and contracted with most major insurance carriers, including Medicare.
Our Value
CPAPnation.com is committed to providing each customer:
- Access to the latest and greatest products. We pride ourselves on highlighting the newest products on the market, and carrying a variety of tried-and-true items from top manufacturers.
- Expert sleep care. Whether that is extensive coaching, or simple recommendations, our Customer Service team is equipped to handle all your needs.
- Competitive prices. We offer competitive prices to patients with or without active insurance coverage. Not every item is covered by insurance, and not every patient wants to use his/her insurance. We are here to help you decide what is best for you.
Our Promise
When you sleep better, we sleep better.
Mark G - 01/06/2024
Not comfortable, leaks air
1 Company Review
01/06/2024 - New York
Fast easy great prices
Lanakila A - 12/02/2023
This cushion has saved my nose! I've been using the N20 for years and the regular masks only recently started causing wounds at the base of my nostrils. I didn't even know about these cushioned masks but found them when I was looking for a different type of mask to to solve the problem and couldn't hit Buy fast enough!!!
12/02/2023 - Ohio
Nothing to say.
Dwight P - 11/21/2023
I ordered a Medium Size Cushion and was sent a SMALL Cushion. This was the second time I ordered a MEDIUM and a small size was delivered. I called customer support/service to help me.
Company Response
Hi Dwight, we are so sorry about that! We will make sure you get the correct item right away, thank you for reaching out.
11/21/2023 - Texas
This Web Program & site is very smart. Thank You for a great experience
Kim D - 10/16/2023
irritated my skin horribly, cannot use this item
Company Response
Hi Kim, sorry to hear that! You can switch out the memory foam cushion for the silicone cushion, it uses the same frame and headgear. Let us know if you need anyting else!
10/16/2023 - Nebraska
LOVE THAT YOU HAVE THE SUPPLIES FOR MY OLD MACHINE
Sean F - 08/31/2023
Great product but a horrible price and difficult to find on the website.
08/31/2023 - Virginia
Website preferred to push RX Preferred merchandise and Full Mask options which I have never gotten. I had to search for the product I have repeatedly gotten.
John G - 07/24/2023
it works well
07/24/2023 - Louisiana
good product
Julia R - 07/21/2023
No air leaks
07/21/2023 - Indiana
No reply
Judith M - 07/19/2023
Haven’t tried this yet
07/19/2023 - New York
Easy to order!
Kina M - 05/14/2023
Love the feel of the mask and it doesn't leak air.
05/14/2023 - North Carolina
Great service
Anna P - 04/07/2023
It’s good
04/07/2023 - Texas
It's good
Victor V - 03/25/2023
Very disappointed, and won’t ever shop here again!
Company Response
Hi Victor, we are sorry to hear this! Please let us know what happened so we can improve in the future. We appreciate your feedback.
03/25/2023 - Missouri
Never shop here again!
Robin L - 03/20/2023
Good price, good delivery
Penny S - 03/03/2023
It irritates my skin
Company Response
Hi Penny, we are sorry to hear that. Thank you for providing feedback on this item. Please reach out to us and our sleep experts can help find a cushion that will work better for you.
03/03/2023 - Indiana
Order process was great! The product irritates my skin...I have only used silicone mask
Julie - 02/15/2023
Should have worked with my set up , but didn't fit tightly to the hose. Trying to return it /or get a refund.
Company Response
Hi Julie, sorry to hear that! Please submit a return request here, https://www.cpapnation.com/pages/return-form. One of our representatives will reach out to you ASAP!
02/15/2023 - Iowa
Have been trying to resolve my purchase and need to return it. Hoping to hear back soon.
Lisa M - 12/17/2022
I think the memory foam is much more comfortable than the same product without it.
Connie G - 12/07/2022
Just what I have been looking for, a comfortable nasal cushion
12/07/2022 - Nebraska
Experience was just fine. What I would expect from a Cpap supplier
Gregory P - 12/04/2022
wrong one
Company Response
Hi Gregory, sorry to hear that! Please email us at [email protected] and we can help you get the right item you need.
12/04/2022 - Rhode Island
had to speak to to many people
Jamie A - 10/14/2022
Great!
10/14/2022 - IL
Great experience!
Lisa B - 10/06/2022
Needed the full mask not the one ordered. Need a sticker to send back for the right mask
Company Response
Hi Lisa, we are sorry to hear that! Please email us at [email protected] with your return request and we will provide more details.
10/06/2022 - Georgia
Got the wrong mask. Needed a full mask. Need sticker to return for the right full mask
Sandra D - 08/29/2022
Tried to reach you. This might fit a baby. I wear an adult small and I pay this price. I want to return these. I had to reorder because I could not get in touch with you. Might fit my nose only. Very disappointed.
Company Response
Hi Sandra, we are sorry to hear that! Please send us an email at [email protected] so we can help you with your return and get the size you need. Thank you for reaching out.
08/29/2022 - Wyoming
I sent emails and they were returned.
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