conferencecalling.com Reviews
1,009 Verified Customer Reviews
1,009 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
06/07/2016 , CA
Easy to set up and it works perfectly. I like the service. My only complaint is that some of the charges were a little misleading--I thought that "toll-free" call-in and customized voice answering were to be included in the $19/month fee, but they are "available" as extra changes after you sign up. If everyone uses the "toll-free" call-in, then I still pay the $0.05 per minute per caller, so I don't think that it saves much over the pay-per-use plan. Also I'm not sure of the value of $5 a month just for a customized greeting, that's $60 for what I would think should be a no-cost item.
06/02/2016 , MA
I am very happy with the service I am receiving and also thankful to Peter Doan who helped me through the process of setting it up.
05/25/2016 , DC
Very helpful customer service and good product for multiple conference call lines.
05/24/2016 , UT
They have been so great to deal with. I can also get hold of someone or the call me back with in a day or sooner. We are super happy with the services they have and products.
05/24/2016
Peter Doan at Conference Calling for Vast Conference explained the services and cost very clearly.
We have a lower than average use, but still got a great rate. We have used the service twice and both time the conference call went off with out a problem.
The instructions given to us were clear and all parties involved were happy.
05/19/2016 , AZ
Easy to set up and use, especially with the web interface. Tracking and controlling calls as they're happening right on your computer screen using the web interface is terrific! We've also used our lines for conference calls with international participants and they went flawlessly. Highly recommend this service!
05/19/2016 , PA
I found it very user friendly to sign up. The call was easy to organized and all worked well. There were no technical glitches!!
05/19/2016
It's great! It's very easy to use, simple to manage, and very reasonably priced!!
I had a minor issue with the Outlook Plug-In so contacted support via email. They responded quickly and resolved the issue very fast!
05/19/2016 , MD
Account manager is very attentive and service is reliable.
05/19/2016 , IN
As a business owner, I rely on the ability to connect to our clients around the globe. Dependable and clear communication is paramount to our success. A bit frustrated with previous providers, I began my search for a proven quality provider. I quickly found information that narrowed my search. Upon review of the various websites, I learned Vast Conference provided an extremely easy set-up process, the tools our business needed to capture detailed discusses with support available, if necessary. The ease of scheduling and communicating our first call was followed by crisp audio and reliable service. We are very pleased and feel we have found our business partner that will connect us to the world marketplace.
05/18/2016 , CA
After requesting information about your services, I was immediately contacted by a customer service representative. Various service options were presented from pay as you go, to flat rate services. The information was clear and easy to understand. Once we selected a service, the plan was immediately available to us and it was clear and easy to begin using the services.
05/18/2016 , CA
My company recently got an international client. The vendor we were using was not working for international conferencing. We had a hard time connecting the call and if we did connect the call quality was very poor. I called Conference Calling from Vast Conference. Peter Doan, our account manager, was great in explaining your products and getting us up and running quickly and easily. I went with just 1 line so we could test the international capabilities. The quality was great and consistent so I called Peter back and added 2 more conference lines. Conference Calling from Vast Conference is now our sole conference call vendor and we are very happy with both the technology and the customer support/service. Thank you.
05/18/2016 , ON
Calls are going well! Overall, the features are great, so helpful to be able to control it online! Recording was quick to be available and easy to work with. And being able to call in and listen to the recording was really neat.
Customer service was beyond what you could even expect to receive. Peter, always quick to respond and very nice about everything.
05/09/2016 , OH
Peter Doan was excellent in the sales, set up, and follow-up customer service we received. Everything works as expected and his responses were fast and he seemed to always have the answer to anything. We are very happy with our service thus far, and plan to continue to use indefinitely. Thank you for all your help Peter and looking forward to speaking with you next.
03/01/2016 , CA
Conference Calling has been excellent. High quality products & service for an unbeatable price. Thank you very much!
02/15/2016 , CA
Very Nice
01/28/2016 , OH
It works.
01/08/2016 , MN
Customer service was very supportive and answered all my questions in a professional manner. The conference call is easy to set up and very user friendly.
12/22/2015 , MS
It was quick, easy, and simple to use.
12/17/2015 , MI
Researched three companies before signing on with Vast Conference Calling. Vast was the only company that answered their phone when I had more questions. After I signed up they called back to make sure we were comfortable with the process.
First conference call went great. Very easy & crystal clear sound for all participants.
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