bchtechnologies.com Reviews

About this Company

BCH Technologies provides 100% compatible printer refill inks, refillable cartridges and inks systems to combat exorbitantly priced printer cartridges of HP, Canon, Epson, Lexmark, Brother and more.  We have online stores in the US and Canada, and we are expanding to Russia and South America.

We strive to provide the highest value to our customers by combining two things: quality and customer service.  Our inks are 100% compatible, meet and exceed the OEM standards.   To maintain high-quality levels, we use the finest raw materials and continually refine the manufacturing processes.   Customer support is a vital part of our business.  We have detailed and updated manuals, how-to videos online.  If you have any problem about ink refill, printer error, just give us a call, submit an online request  or email.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,604 Verified Customer Reviews

1,604 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
1214
(75.7%)
4 Shopper Approved - Review Star
265
(16.5%)
3 Shopper Approved - Review Star
82
(5.1%)
2 Shopper Approved - Review Star
15
(0.9%)
1 Shopper Approved - Review Star
28
(1.7%)

Price Satisfaction
4.6
5 Shopper Approved - Review Star
411
4 Shopper Approved - Review Star
85
3 Shopper Approved - Review Star
25
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
15
Product Satisfaction
4.5
5 Shopper Approved - Review Star
404
4 Shopper Approved - Review Star
77
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
23
Customer Service
4.4
5 Shopper Approved - Review Star
95
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
10
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

5 years collecting reviews

About this Company

BCH Technologies provides 100% compatible printer refill inks, refillable cartridges and inks systems to combat exorbitantly priced printer cartridges of HP, Canon, Epson, Lexmark, Brother and more.  We have online stores in the US and Canada, and we are expanding to Russia and South America.

We strive to provide the highest value to our customers by combining two things: quality and customer service.  Our inks are 100% compatible, meet and exceed the OEM standards.   To maintain high-quality levels, we use the finest raw materials and continually refine the manufacturing processes.   Customer support is a vital part of our business.  We have detailed and updated manuals, how-to videos online.  If you have any problem about ink refill, printer error, just give us a call, submit an online request  or email.

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D
Shopper Approved - Verified Customer Demond F.
08/07/2016

Great! I hope the product works just as well!


R
Shopper Approved - Verified Customer Ray T.
08/03/2016 , QC

Very convivial

Product Satisfaction
5/5
Price
5/5

N
Shopper Approved - Verified Customer Nancy Y.
07/30/2016 , ON

quick and easy! But, the shipping cost was 3 times the price of the product. I am only 7 miles from the us border.

Product Satisfaction
5/5
Price
4/5

D
Dan
07/30/2016 , SC

I do not have a problem with your customer service I do not have a problem with your product except that the product did not work in my HP 8620...someone ought to figure out a way to reflash or delete the flash or something on these printers so that generic cartridges can work similar 2 reflashing a biosbe somewhere in the printer can't be anything more than a few bytes an Excel file...

Product Satisfaction
1/5
Price
1/5
Customer Service
5/5

R
Shopper Approved - Verified Customer Robert R.
07/30/2016

Nice site, good price and user friendly


A
Shopper Approved - Verified Customer adrian B.
07/29/2016

thats


H
Happy C.
07/28/2016 , NC

Excellent and rapid response to contact.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

D
Dadaji72
07/28/2016 , VA

The whole transaction is not complete. However so far all the help received is one of the best experiences so far.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

M
Mary C.
07/28/2016 , NC

The customer service was great. I left a message about a problem that I had when I put the wrong color in the wrong hole on my ink cartridge and they called me back to solve the problem. They were really helpful. They have the best customer service that I have seen in a mighty long time. I look forward to doing business when with them more. I am 80 years old, but I still use the computer, iPad, and my printer. I have 17 grandchildren and some of them come to me for computer & printing work that needs to be done. So I can get the message out. This company is GREAT..

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

P
PA
07/28/2016

purchased ink for my 245 and 246 ink cartridges to use on my canon mg2520 printer. I requested info on how to install the ink into the cartridges. the bch support site gave me clear and accurate instructions and the ink cartridges are working fine. the prices are great too, will definitely purchase from bch again.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

W
Wrenchman
07/27/2016 , SC

I can't believe how friendly professional and knowledgeable of your staff is you actually answered the phone and nobody was Filipino or Pakistani I understood every word

Product Satisfaction
5/5
Price
5/5

D
doced
07/26/2016 , TX

Though there is reference to re-filling cartridges using a hand drill (supplied) to make an entry hole in said cartridges, the video demo does not address that method, instead it shows a rather more physical method requiring removal of the cartridge's top piece. Since I did not find the drill instructions (that pointed to a characteristic non-existent on my printer's cartridge) I contacted Customer Support. During the interim, I decided to execute the demonstrated method. It was successful. I heard from Customer Support afterward and I reported the events and the fact that the Printer wasn't, well, printing. The CS person made several suggestions, provided links to articles, and promised to follow up. The suggestions proved useful, my printer is working, and CS did, in fact, follow up. That, anymore, is extraordinary. All in all, experience with bchtechnologies was excellent and the ink quality seems to be on par with the OEM. When I am in need again of ink, bchtechnologies will be the place from which I order it.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

R
Richard
07/25/2016 , QC

BCHTechnologies service was the best I have had from a company in a while. Fast & courteous, I will reorder again when it becomes necessary.

Product Satisfaction
5/5
Price
4/5
Customer Service
5/5

B
Shopper Approved - Verified Customer Barron R.
07/25/2016

I tried to register before purchase. It said I was registered, but when I tried to log in to purchase, I was told my password was incorrect. It took a number of attempts before it would let me make a purchase.

Merchant Response

bchtechnologies.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Anonymous Customer
07/18/2016 , OK

The pigmented ink that I received for my HP 8600 printer constantly clogs. I'm using far more ink on cleaning cycles than on actual printed pages! Also one of the auto-reset chips died within days after being installed. So...I'm NOT a happy camper.

Product Satisfaction
2/5
Price
3/5

E
Eddie
07/18/2016 , IL

The product does not work. Contacted customer service and never received a response.

Product Satisfaction
1/5
Price
4/5
Customer Service
1/5

Merchant Response

bchtechnologies.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

I
InCanada
07/18/2016 , ON

I contacted service twice for different tech issues. Both times the staff were very helpful and provided excellent service and prompt attention. I have a few concerns about the products themselves still but I'm hoping I can resolve the issues with the help of your service staff. Overall my experience with your company has been excellent.

Product Satisfaction
2/5
Price
5/5
Customer Service
5/5

T
Tfal
07/17/2016 , PA

BAD PRODUCT!!!!!!!! Trashed my printer heads and I ended up buying a new printer. What a rotten product!

You were of no help to correct the problem of air bubbles in the lines. I was told that over time they would go away. You were right. The printer went away.

Product Satisfaction
1/5
Price
1/5
Customer Service
1/5

Merchant Response

bchtechnologies.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

W
What?
07/16/2016 , FL

Who are you? How am I supposed to know who bhc is?

Product Satisfaction
1/5
Price
1/5

J
Jerry
07/16/2016

This is a big money saver. Thanks
Jerry

Product Satisfaction
5/5
Price
5/5

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