Smilelove.com Reviews
3,073 Verified Customer Reviews
3,073 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.6
Overall Star
Rating
5-star reviews
05/16/2020
Thank you!
05/15/2020
I had to wear my first set of aligners half way until it moved my teeth enough to fit. I find it hard to believe that this was due to my teeth moving that much since the molds were done. Considering the fact that there is only a missing tooth in one side over every bottom aligner, and I have a tooth missing from both sides of my bottom jaw, I found there is definitely a manufacturing error with mine.
05/14/2020 , IL
Packet 19 through 23 the last five packets only have the bottom aligners in it the top liners are missing. What's up with that?
05/13/2020 , TN
The only problem I had was not being able to contact anyone at the company in any way on the day I did my impressions...which was the only & most important time that I needed help. So that's a big one. So far I am happy with the products but will have to wait to see the results. I'm glad I was able to get the impressions done correctly on my own without any help.
05/13/2020
Efficient
05/13/2020
This has been a great experience so far. Ver happy with my results!
05/13/2020 , NY
Easy and quick ordering process.
05/13/2020 , NJ
Video conference to help with impressions was cancelled without any follow up at all.
I feel I am in limbo with Smilelove. I don't know what is going on.
05/13/2020
Great experience so far!
05/12/2020
Easy process
05/12/2020 , FL
Well I a yet to get any actual retainers. I sent in all requested trays and was asked to resent impressions. Which I did redo and send. Then they requested I redo the photos. I have not sent the new photos yet do to illness. Is it possible to cancel for a refund?
05/12/2020 , MD
Took about a month and a half to get the aligners but it looks like their doing their job. Customer service was alright to start with but now with COVID it is non existent.
05/11/2020 , PA
So far so good!
05/11/2020
The process is tedious
05/10/2020 , TN
Easy to navigate, clear explanation of the plan, and convenient....... I have been super busy since Covid hit...... My plan is to get the packet done 'this week......
05/09/2020 , CA
The trays are inconsistent with quality. There was always something new that bothered my mouth that I had to fix.
05/09/2020 , TX
Not bad
05/09/2020 , TX
I don't understand why it took 6 weeks to ship replacement retainers! It took so long for customer service to respond to my emails, and no one ever answered the phone. That is why 3 star rating. My teeth had moved so much by the time they arrived i had a lot of trouble getting them to seat completely
05/08/2020 , CA
It as so easy to place an order, I love that there's a sale going on! It's the perfect time to try this out! I'm so excited!
05/07/2020
Easy to find and good priced. Haven't finished treatment yet but worried I'll be left with more gaps than I started with
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