site5.com Reviews

5 Stars

4.9 Overall Rating

Based on 5,948

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Featured site5.com Reviews Write a Review

Joel D | Submitted 7 Feb 2016

Site5 always delivers a quality services, products, and support. I've been using their services for nearly 10 years and would never dream of switching to another hosting service provider / domain registrar. The website and overall user experience of their SiteAdmin (control panel), MultiAdmin, and other customer-facing apps, sites, and peripherals are wonderfully designed, and as a graphic designer, I truly appreciate good design, branded well by a solid company, that functions beautifully at a technical level. Best of all, I love that so many sales & billing, technical support, and customer service agents are on top of every ticket, and everyone knows what's happening at every stage. Many of the people I have communicated with at Site5 have been there for a solid number of years, and it's so great that they personalize every single customer experience with a real face and name behind each interaction. Their support staff at every level are clear, concise, patient, polite, friendly and professional. With only a few special exceptions, I have consistently seen every one of my support tickets closed and resolved within a matter of hours; and in every case I have been satisfied with the results, having experienced personal attention beyond my expectations. I highly recommend anyone considering data hosting at any level (entry or advanced) and domain registration and administration. The whole experience is top-notch. And to anyone considering a switch, I would strongly suggest making Site5 your new home.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Angélica Acendra | Bogotá DC - Colombia | Submitted 6 Feb 2016

Excelente work and so nice people

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Joe L | TX - United States | Submitted 5 Feb 2016

Site5.com has always been courteous and extremely knowledgeable when it comes to their support and customer service. Sometimes I have some very technical issues and sometimes I have some very simple things that I need to connect with them to make sure I'm doing it right, and regardless of the situation they are always patient and courteous.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Anil K | NJ - United States | Submitted 5 Feb 2016

Site5 is always my first choice when it comes to hosting my sites or my client apps. After trying almost every hosting service available there I finally settled with Site5. No waiting instant chat support was a big help for me to sort out issues holding up my work quickly. For issues that needed further help Site5 ticket support was very prompt in resolving my queries. Never had issues regarding downtime I had an option to chose from worldwide server locations suiting my client business nearest location.

I am developing web apps since almost 14 years now I feel safe with Site5 just because of their quality of hosting and as a unit I can say they are doing fantastic job. I just concentrate on development of apps not bothering about hosting hassles.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 4 4.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Rick | South Yorkshire - United Kingdom | Submitted 5 Feb 2016

Site5 is very reliable. When something goes wrong, and in my experience it was never their fault, they are quick to assist. I never had to wait more than a hour or two for an answer and my problems have always been solved quickly

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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