site5.com Reviews

5 Stars

4.9 Overall Rating

Based on 6,067

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average

Featured site5.com Reviews Write a Review

mrshaffly | TX - United States | Submitted 28 Apr 2016

I've been with Site5 around 10 years. I've never had a bad customer experience, ever.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Giovanni | Goias - Brazil | Submitted 28 Apr 2016

I simply love site5.com, these guys are absolutely awesome!!! About 3 years ago I migrated from a very well known hosting company to site5.com and WOW!!! The difference of the quality of their services and customer support is huuuge. Currently I have 3 reseller accounts with them and as my business grows I plan to use their services for even more business.

Since I've moved my sites to their servers my sites have rarely been down and in those occasions very very briefly, and they always let us know if there'll be a quick server downtown in advance, which I really appreciate.

But besides being a very reliable hosting company, what stands out for me is their customer service, they are ALWAYAS there when you need them, different to some other companies out there. You always get a quick update of your ticket and most of the time you also get a solution to your 'problems' right away too.

I can't remember how many times the guys at the support department saved my as*, they're formidable, and to me that's their biggest difference and certainly what makes me stick around and recommend to anyone looking for a serious, reliable and trusted hosting company.

I have hosted sites with many many hosting companies and I still a customer of other companies too, but site5.com, is in my opinion the best hosting company that I've ever done business with, and by far.

If you're on the fence reading these reviews, like I was a few years ago, go ahead and move over to site5.com, I'm sure you'll be a glad customer writing a review like me in no time!!!

Thanks guys for the awesome service you've provided to me in all those years!!!
Cheers!
Giovanni

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Kartsa | Uusimaa - Finland | Submitted 25 Apr 2016

For the few issues I have had I have got support almost immediately either through chat or a ticket. The service has always been very polite and definitely high level of knowledge.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 4 4.0
Product Satisfaction 4 4.0
Customer Service 5 5.0
CJ TT and Victoria | Vic - Australia | Submitted 20 Apr 2016

I just love these people. I run a medium to high traffic site, and have been with 6 other service providers. The Site5 team is the best. They often get back to me within minutes of a help request or question, with and answer or solution in the works.

They keep me updated. They are friendly and professional every single time.

If I could give them 20 stars I would

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Vanessa Rayburn | Submitted 20 Apr 2016

I love everything about your service. But I wish you offered a monthly payment plan.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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