Welcome to BwSpaParts.com, we are your one stop shop to thosands of discounted parts for your hot tub and spa. With over 25 years of hot tub field industry hands-on technical work, we are here to help you find, buy & install the right part to get your spa working. We provide customer service & technical support for nearly every make, model and manufacturer. Give us a call today and let us help your hot tub parts journey 866-966-9799

All orders are "Free Ground Shipping", which includes Fed-Ex Ground, Fed-ex Home Delivery, UPS Ground, Fed-ex 2nd day & UPS 2nd day. When we ship-out your order Free Shipping means Fast.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,872 Verified Customer Reviews

1,872 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1419
(75.8%)
4 Shopper Approved - Review Star
378
(20.2%)
3 Shopper Approved - Review Star
69
(3.7%)
2 Shopper Approved - Review Star
3
(0.2%)
1 Shopper Approved - Review Star
3
(0.2%)

Product Satisfaction
4.8
5 Shopper Approved - Review Star
182
4 Shopper Approved - Review Star
29
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
3
Would Buy Again
4.8
5 Shopper Approved - Review Star
1430
4 Shopper Approved - Review Star
293
3 Shopper Approved - Review Star
54
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
2
Customer Service
4.8
5 Shopper Approved - Review Star
41
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Delivery Time
4.7
5 Shopper Approved - Review Star
181
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
Would Recommend
4.7
5 Shopper Approved - Review Star
1385
4 Shopper Approved - Review Star
354
3 Shopper Approved - Review Star
65
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
2
Price Satisfaction
4.6
5 Shopper Approved - Review Star
158
4 Shopper Approved - Review Star
41
3 Shopper Approved - Review Star
18
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

5 years collecting reviews

About this Company

Welcome to BwSpaParts.com, we are your one stop shop to thosands of discounted parts for your hot tub and spa. With over 25 years of hot tub field industry hands-on technical work, we are here to help you find, buy & install the right part to get your spa working. We provide customer service & technical support for nearly every make, model and manufacturer. Give us a call today and let us help your hot tub parts journey 866-966-9799

All orders are "Free Ground Shipping", which includes Fed-Ex Ground, Fed-ex Home Delivery, UPS Ground, Fed-ex 2nd day & UPS 2nd day. When we ship-out your order Free Shipping means Fast.

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J
Shopper Approved - Verified Customer James T.
07/07/2015

Ok

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer alan C.
07/04/2015

cheaper pricing convinced me

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Robert J.
07/03/2015 , PA

The service department answered my concerns and verified that I was ordering the correct product.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Angela C.
07/02/2015

I had been searching for the replacement pump for my Cal Spa for a week now. I contacted Cal Spa for a replacement order number or SKU and I received 2 different product numbers and they were both 2HP pumps and I needed a 5HP pump. Not to mention, it has been difficult in finding a replacement because the original pump is no longer available. Your web site had made it very easy for me to compare my old pump's specifications to the pumps you have available. Thank you for remedying a huge headache and by making my life easier finding what I needed. It is also a plus that shipping costs are included.
Thank you so much!
Angela

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Craig B.
06/11/2015 , OH

Good experience. I would buy from BW Spa Parts again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
06/02/2015

Your tech staff was very helpful

Would Recommend
4/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer curtis G.
05/31/2015

easy to navigate and place your order,easy payment options.

Would Recommend
4/5
Would Buy Again
5/5

B
Shopper Approved - Verified Customer brian F.
05/28/2015

Received the spa pack quicker than I expected. Everything was there and easy to install. Working great.

Would Recommend
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Judy
05/23/2015 , SC

Easy to verify correct part using Google

Worked perfectly for an inexpensive fix. We are up and running again in no time!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

S
Shopper Approved - Verified Customer Susan B.
05/19/2015 , NY

We were thrilled that we could find this part for a 14 year old spa! And it is perfect, the spa is up and running again. Our only concern was the packaging - the box was slightly crushed and open around the flap, but the part was wrapped in bubble wrap, so luckily suffered no damage.

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
4/5
Delivery
3/5

R
Shopper Approved - Verified Customer Robert
05/18/2015 , CA

I bought this pump to replace original. It seems to be working great so far. It was easy to install.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
05/17/2015

first time but all went well

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer James M.
05/14/2015

will buy again in the future

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Robert O.
05/10/2015

Would like email letting me know that this item has been Ship ...So I can be looking for it arrival ... Thanks

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jes
05/09/2015 , CA

Amazing customer service, great website. Buy from them you won't be sorry! After Delivery all I can saw is Awesome...

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Rick S.
05/01/2015

Easy Peasy

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Y
Shopper Approved - Verified Customer Yvain J.
04/28/2015

Quick Ship at the right price

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Todd
04/24/2015

availability

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
04/22/2015

Paypal is what made the difference. The detail view with dimensions and good description was very helpful

Would Recommend
5/5
Would Buy Again
4/5

B
Shopper Approved - Verified Customer BruceHinGa
04/14/2015 , GA

I have an older Walmart Hot Tub that the Controller went out on. I could not find a replacement OnLine anywhere. I sent pictures of my unit and control panel to BW Spa parts and they in a relatively short time notified me of the Controller and Control Panel that would work with my Tub. Purchased and installed it in a very short time and it has been working without issue ever since.
Thanks!
If needed again, I now know who to contact.

All the reasons listed before are the reason that I shop here.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

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