ultimatetowncar.com Reviews

About this Company

Ultimate Town Car  was founded in 2001 by a husband and wife team with limited funds yet an unlimited desire to succeed and one day turn Ultimate Town car into the best limousine service in Orlando.  As  entrepreneurs we quickly  realized that in order to make this one car company into one of the largest and most successful limousine companies in Orlando we would have to make a lot of sacrifices. During the early years they both drove, answered phones, worked on vehicles, hand washed cars and did whatever was required in order to make sure their customer's had a memorable experience using their service. We treat all of our customers as VIPs and we also treat our chauffeurs as VIPs. Our motto is to treat all customers and employees with  respect and dignity.  It is no wonder that we have the highest level of customer satisfaction and the lowest turnover rate in the industry. Please visit us at  www.ultimatetowncar.com 

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

790 Verified Customer Reviews

790 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
705
(89.2%)
4 Shopper Approved - Review Star
54
(6.8%)
3 Shopper Approved - Review Star
14
(1.8%)
2 Shopper Approved - Review Star
8
(1%)
1 Shopper Approved - Review Star
9
(1.1%)

Would Recommend
4.9
5 Shopper Approved - Review Star
488
4 Shopper Approved - Review Star
20
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
8
Would Buy Again
4.9
5 Shopper Approved - Review Star
486
4 Shopper Approved - Review Star
21
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
7
Product Satisfaction
4.8
5 Shopper Approved - Review Star
657
4 Shopper Approved - Review Star
48
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
11
Customer Service
4.3
5 Shopper Approved - Review Star
83
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
SHOW DETAILS

5-star reviews
500+

5-star reviews

6 years collecting reviews

About this Company

Ultimate Town Car  was founded in 2001 by a husband and wife team with limited funds yet an unlimited desire to succeed and one day turn Ultimate Town car into the best limousine service in Orlando.  As  entrepreneurs we quickly  realized that in order to make this one car company into one of the largest and most successful limousine companies in Orlando we would have to make a lot of sacrifices. During the early years they both drove, answered phones, worked on vehicles, hand washed cars and did whatever was required in order to make sure their customer's had a memorable experience using their service. We treat all of our customers as VIPs and we also treat our chauffeurs as VIPs. Our motto is to treat all customers and employees with  respect and dignity.  It is no wonder that we have the highest level of customer satisfaction and the lowest turnover rate in the industry. Please visit us at  www.ultimatetowncar.com 

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J
Jamie H.
12/09/2019 , MD

From the ease of setting up our arrival to the friendliest driver and experience, I would definitely book them again for all future trips!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

S
S L.
12/09/2019 , NJ

I used the website to set up my pick up times, very user friendly!

Laurent our driver was excellent! We were very pleased with the service provided!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

C
Chuck
12/09/2019 , PA

Safe, courteous driver and always on time

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

M
Max
12/09/2019 , FL

Amazing customer service, timely, on schedule, kind and helpful!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

N
Nebraska
12/09/2019 , NE

Was excellent have used them on two vacations now.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Adam M.
12/08/2019

Second time using this service. This time went just as well as the first.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

C
Catherine L.
12/06/2019 , PA

Ultimate town car made our trip to Florida so much easier. Your staff was very polite. Thank you

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

G
Garrel G.
12/06/2019 , AZ

Great service. Great value.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

C
Charlie G.
12/06/2019 , Staffordshire

Fantastic Service even though there was confusion over the pick up the gentleman on the phone was superb and the driver Jesus was great. Highly recommend

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

J
Jerry S.
12/05/2019 , MI

Very nice car and nice people, was early to arrive and waited for me. Great service.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

L
Lis
12/05/2019 , IL

We had a good experience. I wish I had scheduled the pick up at the cruise ship earlier, but that was my fault and not your driver. We would use this service again.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

M
Margarita
12/05/2019 , NV

Extremely punctual, professional and courteous services. We had 3 different ride swith 3 different drivers and all were greta.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

A
Anonymous Customer
12/03/2019 , MI

Great experience!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

C
Cruiser 2.
12/03/2019 , MO

Our trip to port from local hotel in Orlando was wonderful. Driver contacted me to double check out need for child safety seats. He arrived early and was very pleasant and personable to all of us. His ability to arrange all our luggage securely was very appreciated. He made sure all were comfortable for the trip. This is the only way to make this journey to the cruise port. Thank you for an enjoyable trip

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

S
Sonya H.
12/02/2019 , NJ

We use Ultimate Town Car every time we come to Orlando. The experience is always fabulous. We wouldn't think about using anyone else.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

K
kennyn820
12/02/2019 , OH

Driver was early and very courteous and professional. Got us there early and safely and provided car seats for my toddlers. Would definitely recommend and use again myself next time I'm in Orlando!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5

J
Justin
12/02/2019 , FL

My driver was very professional, he got me to my destination in a timely and safe fashion.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

B
Brian H.
12/01/2019 , MN

Ultimate Town Car was extremely helpful in delivering our family vacation this Thanksgiving. They eliminated a lot of stress by doing what they do best. Many thanks!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

W
WL
11/30/2019 , ME

Drivers were prompt and very kind! They kept in contact with me the entire time. I would highly recommend this driving service and would definitely use them again!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

S
Special T.
11/30/2019 , FL

What a great way to make an evening special! Our driver called ahead and was even early and very accommodating! Glad we did it !!!!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5

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