trutechtools.com Reviews
About this CompanyTools for "Tru" Technicians
Serving the HVACR, Building Performance and Weatherization markets since 2007. Providing quality tools and essential support while helping to find the best tool for each job. Call us at 1-888-224-3437 or chat with us online at www.trutechtools.com.
3 Product Ratings and Reviews
2.7
Overall Star
Rating
About this Company
Tools for "Tru" Technicians
Serving the HVACR, Building Performance and Weatherization markets since 2007. Providing quality tools and essential support while helping to find the best tool for each job. Call us at 1-888-224-3437 or chat with us online at www.trutechtools.com.
Sunny - 01/14/2021
I bought one and laser stop working barely after few months. Rod sensor still works but it defeats the purpose.
Company Response
TruTech reached out to the customer shortly after receiving this review and let the customer know there is a 1 year warranty included with the purchase of this item.
Merchant Response
Brian E - 08/16/2020
Firstly some positives, love the display visibility, backlight, flip-function, build quality, materials, rod position locking, etc. That said, these are a little bulkier than i expected - not impossible to keep in a pocket, but stretching the limits of the 'pocket thermometer' category. Labels on the buttons began wearing off completely within days of use. I bought two of them and they do not read close to the same with IR measurement, the rods are much more accurate, reading within 1° of each other - while the IR measurements were 10° off of each other, pointed at the same angle, at the same surface, at the same distance and time. One IR beam appeared much dimmer than the other straight out of the box. Cheif complaint: A combination of short screen-auto-off function that isn't adjustable (5 mins or so), awkward rod functionality (need to turn device on via pressing the 'hold' button twice and then switching to the rod via a different button, which the label wore off of on the second day of use). That resulted in this being untenable for use as an in-duct rod thermometer. While monitoring systems, I found myself moving ladders and climbing equipment often to turn these back on - very frustrating, and made worse by the lackluster UI. Based on the price of this device, i think 3 stars is a bit generous Would buy more in the future if improvements are made to enable changing auto-off setting, reducing size of unit, ability to turn on rod functionality with one press, dedicated power button, etc. Would also appreciate a price point closer to $60, i will likely buy SPK-2's in the future, Fluke NCVD's have a comparable IR temp functionality in a much more desirable form factor for pocket use.
Company Choice
Sent here from promotions by Bryan at HVAC School, primarily from his youtube presence. Loved the variety and quality of tools available here since. The site has improved a large degree since my first visit
Product Choice
The Refco probes are everything I have ever wanted from a set of smart probes. I don't want to open bluetooth applications on my phone to use my tools, individual displays on probes are always preferred. The Fieldpiece temperature probe is also an incredible product, I have purchased these style probes here before and am likely to purchase more in the future.
08/16/2020 - IL
Haven't bought tools in a while, love the updates to the site since my last visit a year or so ago. Very satisfied that every item I viewed now has a photo, but would appreciate more angles on the products and ability to zoom. Specifically NOVAK gauge manifolds were difficult to distinguish the degreesF from the degreesC gauges from eachother, and that was not listed in the description.
Graham R - 12/08/2017
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12/08/2017 - CA
THANK YOU MADELYN FOR ALL YOUR GOOD HELP
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