springfreetrampoline.com Reviews
About this CompanySpringfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
189 Product Ratings and Reviews
4.9
Overall Star
Rating
About this Company
Springfree Trampoline, the World's Safest Trampoline, provides the safest spring-less, enclosed backyard trampolines for kids of all ages!
Fifteen years. That’s how long it took Dr. Keith Alexander to invent the world’s safest trampoline. Through research and development, he reengineered its design to eliminate the impact points that are the cause of most trampoline injuries. His dedication and our belief that children deserve safe backyard play fuels our commitment to education and our passion for innovation and quality. Today, more than 20 years after the Springfree journey began, our mission remains the same. It is, quite simply, to change the definition of trampoline.
Kelli - 04/15/2020
We love this product. It it safe and our daughter has been using it non-stop
04/15/2020 - WA
Very friendly and professional service. installation was friendly and very professional. We would definitely recommend this product and company
The S - 04/14/2020
Kids (And big kids) need to release energy, and what better way than to be able to send them to the back yard for hours and hours of jumping?! Even the big kids love to get out and jump around; it really is a great burst of exercise! The 11 ft size is perfect for 3 kids (11, 8, 6) at the same time. For the purpose of this review, the big kids are 40 years old.
04/14/2020 - WA
The folks working in Issaquah are all super nice and very helpful. Online resources are abundant for setting up the trampoline (Plenty of how-to videos). We were on the fence for sometime about buying one of these, but after owning a traditional trampoline and now this springfree model, this is by far hands down the best product out there.
Michele - 04/07/2020
So happy with our purchase! The company was so great to work with!!!! Very very happy!
04/07/2020 - TX
Great job! Excellent service. Very happy
Molly - 04/06/2020
We LOVE our trampoline. We have 4 children, they go out to jump constant. They have never gone to bed so tired. The company did an amazing job with delivery and set up! The price is high compare to trampolines you can buy at wal-mart and amazon BUT springfree is worth the cost. The value is there in the safety, warranty, delivery and set up. highly recommend!!!
04/06/2020 - WA
The process was very simple. I looked online at options. Called the 800 number, asked questions, got quotes, the people were incredibly helpful. I purchased over the phone and the store called within the hour to schedule delivery and set up. It was seamless!! So easy.
Dad O - 04/04/2020
We could not be happier and the kids are having the best time. Safe, fun, set up was quick and it has brought so much joy for the whole family! What a great product! Thank you!
04/04/2020 - CA
We are so happy with the trampoline and the kids are over the moon. Delivery was quick efficient and the kids and have not stopped jumping since it arrived a few days ago!
Tessa - 04/04/2020
We ordered this product and were very excited. We got two out of the three boxes shipped on time, and we were all looking forward to setting it up. Turns out, the third box got lost somehow and they can't even report it is missing for another week! After that, they either will have to ship another one or we will have to buy another one, which will then take another two weeks!!
Merchant Response
The L - 04/04/2020
We LOVE our Springfree trampoline! It has been a sanity saver during this period of staying home. The kids get hours of fun outside, good exercise and go to sleep exhausted. One of the smartest purchases we have made for our family. The Lachowitzers
04/04/2020 - WA
I called to order. The woman who answered was very friendly and professional. The trampoline delivered when she said it would. The online videos for assembly were a essential, and we got it put together in about an hour.
Kim - 04/03/2020
This trampoline has been an absolute lifesaver during the social distancing and self-isolation due to coronavirus. Our young kids have been happily jumping every day, entertaining themselves and each other, and getting out all their extra pent up energy they have from being home all the time now. We love it!
04/03/2020 - TX
The website was helpful for finding information about sizes and features.
David - 04/03/2020
Our 5 year old would live in his Trampoline if he could. Jumping, playing games, bringing in his toys, having meals :). Weather doesn't seem to be an issue either - 40 degrees, windy, and rainy? Mom, dad - I want to go on the trampoline! Very happy to have the trampoline as the newest member of our family. And it's fun for mom and dad too!
04/03/2020 - WA
We were already acquainted with the springfree team - the local store in Issaquah has been terrific at welcoming the community to the store; birthday parties, movie nights, free jump Saturdays - was a no brainer that we would become a customer!
Anonymous Customer - 04/02/2020
We originally tried a Springfree trampoline at a resort we were staying at on vacation. The kids loved it then but we never purchased one until just three weeks ago when kids can no longer go on playgrounds due to the current situation with the Coronavirus. It has been a sanity saver for sure (it gets used at least 5-6 times a day) and from talking to the showroom sales rep over the phone to the team that came out and installed it...everyone was very professional and helpful. I am very happy with our purchase and I also think it looks nicer/sleeker than other trampolines I see in other yards.
C R - 04/02/2020
Very easy company to work with. Responsive, helpful and knowledgeable.
04/02/2020 - NC
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Safe A - 04/01/2020
Hours of fun
04/01/2020 - GA
Great customer service, delivery and set up
Anonymous Customer - 03/31/2020
My kids love it. We installed it last week (took a long time) and they have been jumping non stop. Thank goodness for this during these crazy times.
Dee - 03/29/2020
Kids love the trampoline. Great quality
03/29/2020 - WA
I called & left message a couple days to our delivery, I wanted to go one size up. Didn't get a call back & the installers called when they were already in the area. I wish we had the larger square, overall kids are happy.
Hays - 03/16/2020
We have had out Springfree for about seven years now, and it's been one of the best purchases we ever made as parents. We tested all of the Springfree models at a store and felt like the 11' has the best bounce for both the adults and kids. There is a lot of room to either sit on the corner if someone else is bouncing in the middle. Our kids are now 14 and 8 and every year we have tons of fun bouncing in the trampoline, putting sprinklers under it in the summer, or just laying down on it under the clouds or stars. The kids also make a lot of other uses, including building forts, or just bringing out blankets and reading with stuffed animals. My wife and I also love going out and bouncing. We have a foam surf/wakeboard/snowboarding toy for practising tricks, but by far playing hoops and catch are the favourites. It makes for a great fun space to chat with your kids about their day. I also love that we can use the trampoline a lot in the cold rainy season. The material stays pretty dry, and even after a rain, you only need to bounce once or twice before the trampoline sheds all the water and is dry enough that socks will not get wet. After 7 years, only the yellow cloth has UV faded, and it very easy to clean the trampoline with just some soapy water. We've been SUPER pleased. We live in the city and have a small yard, and the 11' model fits nicely on our yard. We roll the trampoline onto our patio with the little wheels that Springfree sells each week when we mow the yard. It's effortless to move. The trampoline has not needed any repairs, but we've added little upgrades. One year we added LED Christmas lights to the outside of the trampoline to make it fun for jumping in the evenings after school. This past summer, I installed some TRUEGRID Pro Plus in my yard under where we typically put one of our legs to stop the grass from getting compacted and it is working perfectly. I highly recommend the product.
Takela M - 03/10/2020
My husband and I purchased this trampoline for our kids (age 8 yrs and 3yrs) and they love it! Plenty of space for them to jump and even have a few friends jump with them!
Company Response
Thanks for the awesome product review! We believe there's no substitute for peace of mind for your kids.
Follow the link below and see why Springfree trampolines are considered the safest and how we differ from traditional ones with springs.
https://www.springfreetrampoline.ca/safety
Happy jumping! - Springfree Team
03/10/2020 - TX
Easy and quick installation
julie K - 02/29/2020
Having a trampoline growing up was so much fun. My kids love playing outside and I wanted them to enjoy the fun of a trampoline, but I am a worrier. I did a lot of research and this was the safest option available. There was a second springless option we were considering that cost a little less, but after visiting the Springfree store and trying it out, we were sold. We love our trampoline. My husband and I even use it! We used the setup service and it was well worth it and ready to use quickly. Very happy with our purchase.
Company Response
Thanks for the awesome feedback! We strive to deliver the best experience possible and safest trampoline for your little ones!
Happy jumping! - Springfree Trampoline
02/29/2020 - SC
I did a lot of research and Springfree was the safest option available. There was a second springless option we were considering that cost a little less, but after visiting the Springfree store and trying it out, we were sold. They were able to deliver and setup in 2 days. We used the setup service and it was well worth it and ready to use quickly. Very happy with our purchase.
Eric - 02/28/2020
Ordering process was simple and clear on phone call. Delivery and install was smooth. We were not home during install, and they put it exactly where I described over the phone. I can hardly keep my kids off of it! Highly recommend adding the basketball goal (daily slam dunk contests)! Plan on trashing our old spring trampoline! Can’t believe it took me this long to order! Extremely satisfied.
Company Response
Thanks for the awesome feedback! We're so happy that ordering, delivery and install was an easy and smooth process and that your kids are loving your trampoline!
Happy jumping! Springfree Trampoline
02/28/2020 - TX
Perfect for 3 boys. Non stop fun, and no injuries like we had with spring trampoline hitting heads on hard frame. Customer for life now!
Lauren - 02/06/2020
LOVE!
Company Response
Thank you for the Springfree Love! Happy jumping to you and your family :)
-Springfree Team
02/06/2020 - GA
Amazing!
Amy O - 01/19/2020
It’s expensive, yes, but it’s safe and it’s a high quality product. I would buy this again for sure and will continue to recommend this product.
Company Response
Thanks for the awesome feedback! We strive to deliver the best experience possible and appreciate the recommendation! Happy jumping! Springfree Trampoline
01/19/2020 - WA
Good shopping experience. The only confusion was in the instructions was when it came to the net. The YouTube video helped a lot but I still had to watch it a few times. Extra pictures and cues would be very helpful with the net orientation.
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