Fathead.com Reviews
TD - 11/28/2018
Horrible experience! I ordered a canvas print. The site was having issues, but I definitely ordered canvas and even picked the siding. After the order was placed, I saw on the confirmation email that it said vinyl. I called customer service prior to delivery and the rep stated that despite it showing vinyl, it was indeed canvas as I had ordered. The recipient received the order and it was vinyl and not even the layout that I picked out. I called customer service again. The rep was very abrupt and unapologetic, insisting I ordered it wrong. I triple checked it before I submitted it. I told him to have management review the previous call with the rep that confirmed that it was a canvas print. He said he would call me back. He did not call back. I understand the policy of all sales final, but in this case, I ordered something completely different that was confirmed by your customer service representative. In addition, your site was having technical difficulties when I placed the order, so I imagine that had something to do with it. A credit/refund of 30 dollars would’ve not only insured that I received what I had ordered, but you would have had a lifelong customer. I ordered my canvas through Costco and will never use your services again. Such a shame!
Merchant Choice
My father has ordered several products
Product Choice
I wanted to send my father a special gift
Merchant Response
Anonymous Customer - 11/28/2018
Put 1 Star because I havent recieved my idem ???
Merchant Choice
Not sure now
Product Choice
My son
Merchant Response
1 Company Review
11/28/2018 - AZ
No product recieved
Larry W - 11/28/2018
Very nice
Merchant Response
11/28/2018 - CA
Two of the three items I received were great, the third was damaged
Anonymous Customer - 11/28/2018
Picture came out blurry...
Merchant Choice
wanted to do a part of a gift for my daughter.
Product Choice
gift
Merchant Response
11/28/2018 - NJ
Hard to judge what the image will look like n the phone. After I received the item. The image is not sharp, blurry
Anonymous Customer - 11/28/2018
Awesome product
Merchant Choice
Cool product
Product Choice
Cool product
Anonymous Customer - 11/28/2018
I got a head picture of grandkids,
Kelly - 11/27/2018
Fathead made my custom order wish come true!
Merchant Choice
I believe they are the industry leader!
Product Choice
I wanted something unique for my wife!
11/27/2018 - CA
Customer service was very helpful!
Tony - 11/27/2018
Everything looks great !!!
Anonymous Customer - 11/27/2018
I ordered 3 heads 1 out of 3 looked good 1 was out of focus and one was to dark
Park - 11/27/2018
Great way to acknowledge someone!
Merchant Choice
We have used previously.
Product Choice
We have used this product previously.
11/27/2018 - MO
Fine experience
Jeff - 11/27/2018
Product turned out great! Thought that with a cell phone photo being that size it would turn out somewhat grainy but it came out with great quality. Purchased additional products after the initial order was received.
Merchant Choice
Had the product I needed.
Product Choice
Needed a gag gift and you were able to help.
11/27/2018 - GA
Easy ordering and editing through the company!
A.Powell - 11/27/2018
I loved the custom big head I ordered for my daughters basketball games!!!
Max P - 11/26/2018
The are as cool as they look on the site. Really fast completion of order, too.
Merchant Choice
Purchased products in the past, email intrigued me
Product Choice
Gifts
11/26/2018 - IL
Had to call to ask a few questions. Everything was answered and products turned out good:
Joanne - 11/26/2018
Looks awesome. My son will love it.
Waste - 11/25/2018
It came out awesome...
Merchant Choice
Sale
Product Choice
Thought it was cool
11/25/2018 - NY
Its freaking cool..got a big head awesome
Anonymous Customer - 11/25/2018
To many of the same pictures.
Anonymous Customer - 11/25/2018
Our custom big heads turned out great! Using them as probs for our photobooth at our wedding in February. Can’t wait to show everyone!
WOW, I - 11/24/2018
VERY ENJOYABLE, LOVE THE LOOK ON MY GRAND KIDS FACES WHEN I PRESENT THESE IMAGES TO THEM
Merchant Choice
QUALITY AND SIMPLICITY OF THE PROCESS.
Product Choice
GREAT VALUE
J - 11/24/2018
I’m “that” gal who puts up her Christmas trees about mid-november. Yes, trees. I have put up between 2-4 each year for the last 10 years. This year, our family adopted a rescue kitten and I just knew that I would not be able to put up all of my trees. I needed something, and so my internet search began. I was hesitant that the cost + shipping to Hawaii may leave me with buyers remorse and that is NOT the case! Very, very pleased with the product. I even used light hooks on the tips of the tree and zig-zagged lights on the tree. We will likely purchase this again!
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