pioneerminisplit.com Reviews
35 Product Ratings and Reviews
Pioneer® 12,000 BTU 19 SEER 115V Ductless Mini-Split Air Conditioner Heat Pump System Full Set
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Overall Star
Rating
Deborah P - 08/08/2019
We are using this unit is our tiny house and it is perfect for our use.
08/08/2019 - MT
The information was easy to find. We are excited for the product to arrive. We had a little difficulty tracking down our item, however, a few people persisted and helped us track our item. We have received the item and had it installed. We are very pleased with the product.
Caleb C - 08/02/2019
Installed in a bonus room that needed a little extra cooling. I decided to DIY after getting professional quotes for installation labor alone at ~$1600. Chose Pioneer after a lot of internet research. Very pleased with the entire experience. The purchase, the communication, fast/free delivery. The installation was labor intensive, but the documentation and instructions were exceptionally clear, accurate and well-written. I'm reasonably handy with tools and have a small amount of experience in electrical, but I was able to do the installation without much difficulty. It's been a few weeks and the product is performing great. Very quiet. Seems well built. I recommend it.
08/02/2019 - AL
My main review pretty much covers it all. The purchase and delivery experience was fantastic and easy. The installation instructions were exceptionally well done. I was able to successfully install it as a first time DIYer. Product performance is great so far. Would purchase again.
Rose T - 07/18/2019
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Collins - 07/08/2019
Great product. Installed ourselves with out issue. The unit runs cold and extremely quiet. We installed it on our converted coach bus home.
07/08/2019 - MO
I ordered online and received my unit with instruction manual in about 10 days. I got a great price on a 12,000 btu unit with a 19.5 seer. The company kept me informed during shipping then made sure I was happy with the delivery.
Mike M - 06/26/2019
Great unit I installed it in my toy hauler. So quiet its hard to tell f it is running. it was super easy to install. less than 4 hours. I ran the lines, hooked the vacuum pump up and let it run. let it sit and tested for leaks. While I finished the electric no leeks so I opened the condenser valves and turned the unit on it worked perfect.
06/26/2019 - IL
the order process was easy. hopefully every thing else will be. I will let you know how the install go's.
Margarita M - 06/26/2019
Awesome buy! Very happy!
06/26/2019
It was fast delivery and product was as described
BRIAN R - 06/20/2019
This is my second and was installed but will not start until tomorrow
06/20/2019 - MD
Quick ship and great service since I had to change the order to get a longer line set and the warehouse person took great care of me and made sure it was corrected before it shipped Arrives in a nice half pallet and shrink wrapped well packaged
James M - 06/10/2019
product is great so far, will see if it has longevity
06/10/2019 - NY
everything was great except for delivery man. He wasn't to helpful, customer is handicapped and wheelchair bond. She asked him to please bring to back of house instead of leaving it by front door, he refused!! Needless to say it was the first time in her life that she didn't tip a delivery person.
Don&Grace - 05/30/2019
Unit arrived in perfect condition. We installed it in about 3 hrs and it looks and works great. We are using it to cool the main room (400 sq feet) at our lake property. If you are doing yourself, don't forget to get the charging adapter and line set cover for your installation.
05/30/2019
Great product and service.
MaryRose - 04/08/2019
Great unit for our master bedrm. Its quite,it don't block my windows. Family member has one, show it to me and my husband, I couldn't believe how quite and cool the room was. Great price and shipping free.
04/08/2019 - PA
So far very good. First time . We will have future projects.
Jesse P - 04/02/2019
plenty of bells and whistles and super quiet
04/02/2019 - TX
nice folks in Miami on the phone
Britney R - 03/26/2019
Awesome product and wonderful experience.
03/26/2019
Wonderful experience.
Robert M - 03/14/2019
great
03/14/2019 - AZ
great
Allen R - 01/01/2019
Great product easy install very quiet
01/01/2019
Great place to do business with!
Byran - 11/17/2018
This is a fantastic unit for my needs. I wanted to have a cool/heated garage and this unit fits the bill. I have a two car garage that gets extremely cold in the winter and hot in the summer. I've only had a chance to use the heat pump and it keeps it warm.
11/17/2018 - VA
I was a little skeptical about a mini split unit. I did a lot of research to settle on this unit. The Pioneer site provided the most detailed information for me and I was able to make a great choice that simply works as advertised.
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