nyfashioncenterfabrics.com Reviews
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5.0
Overall Star
Rating
Richard G - 09/17/2018
As always their products are great. However it took ten weeks for it to be shipped. I wouldn't have known this until I contacted customer service. The representative told me the fabric was stuck in customs. If they only had the decency to alert customers effected when it happened, that would have made a giant difference. Until they revamped their website and expanded their warehouse, they shipped very fast. NOT ANY MORE. I will give them one more chance but that's it.
1 Company Review
09/17/2018 - NY
As I said in my earlier comments, this order took ten weeks before I got it. I wouldn't have known what the delay was until I contacted customer service. The representative told me it was stuck in customs. If the company had the decency to notify customers like me when they first found out, it would have made a huge difference. I don't know what's going on. Before you expanded your warehouse, I would get swatches within three days of ordering them and yardage within a week. WTF happened? The warehouse and the shipping department need to get their acts together. This is completely unacceptable. I will give you one more chance. If my next order does not ship within a reasonable amount of time--two weeks at the most, I will never shop from you again. Your competitor ships within a week every time. Why can't you????
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