moneymutual.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,058 Verified Customer Reviews

1,058 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

3.5

Overall Star
Rating

5 Shopper Approved - Review Star
554
(52.4%)
4 Shopper Approved - Review Star
112
(10.6%)
3 Shopper Approved - Review Star
51
(4.8%)
2 Shopper Approved - Review Star
43
(4.1%)
1 Shopper Approved - Review Star
298
(28.2%)

Would Recommend
3.5
5 Shopper Approved - Review Star
554
4 Shopper Approved - Review Star
94
3 Shopper Approved - Review Star
53
2 Shopper Approved - Review Star
40
1 Shopper Approved - Review Star
317
Customer Service
3.0
5 Shopper Approved - Review Star
50
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
50
SHOW DETAILS

5-star reviews
500+

5-star reviews

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A
Anonymous Customer
01/04/2017

The customer service representative was very nice and professional.

Would Recommend
4/5

R
rick B.
01/01/2017 , CA

I only need a loan for 3-4 months. Even with not so good credit and all the ads for bad credit lenders, not One will help. Payday loans will not help! Lenders should not advertise to help EVERYONE!, bad or so-so credit when they won't!

Would Recommend
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

S
sheila1985
01/01/2017 , CA

Overall the process was surprisingly quick and easy. I applied for a loan on Friday and had my money by Saturday; which normally never happens. My only complaint is the high interest charge. I am paying at least $80 more than I would at a local pay day loan. However because my current check was short I could not get approved by the local payday loan.

I might consider money mutual again if out of cheaper options.

Would Recommend
1/5

A
Anonymous Customer
12/31/2016

An absolute waste of valuable time.

Would Recommend
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

B
Bruce C.
12/30/2016 , CA

You referred me to a lender who only offered me a Pre-paid Debit with Zero balance. A lot of work and NO Loan it sucked.

Would Recommend
1/5

A
Anonymous Customer
12/24/2016 , OK

Money

Would Recommend
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Justin
12/24/2016 , OK

I never received any follow up or any type of offer for money.

Would Recommend
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
DEBRA A.
12/23/2016 , MS

AWESOME

Would Recommend
5/5
Customer Service
5/5

S
Sue
12/23/2016 , AZ

Money Mutual was fast to get a referral however the referral called me, and the rep. said she was going to email more info and I have not received it. After I spoke to the rep. I was not going to get the loan, with the daily rate of $10.89, I would have been further in debt than I was!

Would Recommend
1/5

D
Denise
12/20/2016 , TX

quick easy respond, fast lenders and accomodations to quantities.

Would Recommend
5/5

A
Anonymous Customer
12/18/2016

The link I was given wasn't a valid link so did not help me at all!

Would Recommend
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
J. G.
12/16/2016 , TN

I can't complain. Money mutual has helped me out several times.

Would Recommend
5/5

L
Liz
12/16/2016 , NJ

Excellent, fast and efficient. Thank you!

Would Recommend
5/5

T
Tonia
12/15/2016 , TX

y'all are full of it, you have me fill the paper work out. and you said no

Would Recommend
1/5

T
Thomas Q.
12/11/2016 , TN

Sucked

Would Recommend
1/5
Customer Service
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Anonymous Customer
12/10/2016

it was a really horrible situation. I am in a emergency situation and trying to get a loan and your site just sent me a bunch of spam sites that never worked.

Would Recommend
1/5

C
Carole W.
12/09/2016 , IA

Was going through the loan process and they asked for my login and password to my bank account and that is unheard of and not acceptable...very disappointed in what i thought was a reputable company. Called and the gal on the phone was very curt.

Would Recommend
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

E
Emilio
12/09/2016 , FL

I did not get what I was expecting but was overall satisfied.

Would Recommend
3/5

Company Response

Emilio, thanks for taking the time to review your recent experience with MoneyMutual. We know that not all consumers can find complete relief from financial stress. We hope whatever assistance you were able to receive brings you some peace this holiday season!

E
Everlene
12/01/2016

Liars!!!!!!!!!!!!!!!!

Would Recommend
1/5

Company Response

Unfortunately, we were not able to find out what Everlene was referring to. MoneyMutual strives to improve our customer experience everyday and always wants to understand any customer concern so it can be addressed in a timely manner.

N
Natalie
11/29/2016 , IL

I needed extra help to pay bills and was short on cash. I received the funds the very next day. It was greatly appreciated. Thank You

Would Recommend
5/5

Company Response

We always appreciate hearing from our customers. We are glad you were able to get what you needed when you needed it most. Thank You for your business Natalie!

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