moneymutual.com Reviews

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

1,058 Verified Customer Reviews

1,058 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

3.5

Overall Star
Rating

5 Shopper Approved - Review Star
554
(52.4%)
4 Shopper Approved - Review Star
112
(10.6%)
3 Shopper Approved - Review Star
51
(4.8%)
2 Shopper Approved - Review Star
43
(4.1%)
1 Shopper Approved - Review Star
298
(28.2%)

Would Recommend
3.5
5 Shopper Approved - Review Star
554
4 Shopper Approved - Review Star
94
3 Shopper Approved - Review Star
53
2 Shopper Approved - Review Star
40
1 Shopper Approved - Review Star
317
Customer Service
3.0
5 Shopper Approved - Review Star
50
4 Shopper Approved - Review Star
9
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
50
SHOW DETAILS

5-star reviews
500+

5-star reviews

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D
Donald
01/29/2017 , TX

They are fake and they do no help you out like they say they will don't believe them.

Would Recommend
1/5

D
DEBRA A.
01/27/2017 , MS

awesome

Would Recommend
5/5
Customer Service
5/5

A
ADH
01/26/2017 , OH

they found me a lender with cashnetusa and they wanted more proof of my account faxed to them which I find very odd knowing that they had my bank account information from my application on line that sent way too many red flags for me I believe that if I fax that paper over someone can do identity theft on me so no my experience was sucky knowing that I really needed the help I will never trust either website or advertisement from tv again its a rip off and fraud

Would Recommend
1/5

A
Anonymous Customer
01/24/2017

customer service could not find the information that I had just faxed over. Rude, unprofessional

Would Recommend
1/5
Customer Service
1/5

A
Anonymous Customer
01/24/2017

Date of loan!

Would Recommend
5/5
Customer Service
4/5

D
Dee D.
01/20/2017 , MS

Quick and easy.

Would Recommend
5/5

A
Anonymous Customer
01/20/2017

The transfer was was fast. Had the money in my account the next day like it was promised.
Thank you

Would Recommend
5/5

N
Nikki
01/20/2017 , VA

The company you referred me to (Max Lend) are crooks. The rep told me the balance due to pay in full today but when I called they said I would have to pay extra because they had already set me up for just the minimum payment and they can't process the full payment until Monday. Absolute crooks...I'll be filing BBB complaints.

Would Recommend
1/5

V
Vinnie
01/19/2017

I told them that I seen the commercial about good credit or bad credit was welcomed and they responded with no answer and when I asked why I was denied I didn't get a answer I gave all the right answers but then they said that I could be homeless is all they now you all need to stop advitiseing for nothing all I wanted was money I would've payed it back plus they were very rude

Would Recommend
1/5
Customer Service
1/5

D
Donald
01/17/2017 , UT

Good

Would Recommend
4/5

A
Anonymous Customer
01/16/2017

Easy process, but not long on the explanations. I had to call back and confirm with a rep who seemed to talk to me as if I were a little stupid, that I only wanted to borrow a much lesser amount than I was approved for and wanted to know exactly what it would cost for me to repay the total amount on my first payday - that what I wanted and needed was a true, small, payday loan and nothing more. She was very exasperated with me, told me to read the documentation sent me (which I had, but I hadn't scoured it!) and that I would see that I did not have to pay back in the years-long monthly installments that were presented me, but that for a $300 loan, I could repay $390 (which is still exorbitant, but I have an emergency) on payday and all would be well. She wasn't nice about it, though.

Would Recommend
2/5
Customer Service
2/5

K
Ken
01/14/2017 , FL

I only applied on line and after getting bounced around from site to site I was still turned down.

Would Recommend
5/5

J
Juan G.
01/14/2017 , TX

Well y'all told me you approve me for a loan and then tell me I was denied that why

Would Recommend
1/5

S
Sue
01/11/2017 , WI

Experience so far has been fast with no problems. Money was there in 2 days.

Would Recommend
5/5

M
Michael M.
01/11/2017 , FL

Lender was horrible. Lack of professionalism. Ungodly interest and honestly I'm afraid they are just a scam to steel identities.

Would Recommend
1/5

C
Caution -.
01/08/2017

I was searching for an honest loan. However, for those of us who have bad credit, and trying to get better, we only get referred to pay day loan lenders, who are just as bad as mafia loan sharks. Such business practices are disgraceful. If we took such loans, we would only dig ourselves deeper in the hole. I declined a pay day loan lender. You guys were no help. I was searching for a genuine lender who did not try to break me.

Would Recommend
1/5

V
VERA M.
01/07/2017 , FL

I have received many emails stated that your company can help me. I have submitted many applications and you keep stating decline. I am need of funds because of the death of my 30 year old daughter. I did not have life insurance so I had to use all of my savings to pay for expenses for her.

Would Recommend
1/5

S
susan.geiger
01/06/2017 , FL

I called to get an advance and after filling out the information, the lady (I didn't get her name and she did not give it to me) simply said you didn't get it. I asked if I could apply for a lower amount, and she said you didn't get it so don't bother. It was very upsetting

Would Recommend
1/5
Customer Service
1/5

Merchant Response

moneymutual.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Michelle
01/05/2017 , IN

I am truly happy with the help your company supplied me with, all loans have high interest rates but the fact I got help in the immediate time frame was a blessing

Thank you again

Would Recommend
5/5

J
jaxx
01/05/2017 , IL

You all make it appear as if you have a loan and then take me to several other lenders-no one wants to deal with that-either take me to a lender or just say no one is available.

Would Recommend
1/5

Company Response

Hello Jaxx, MoneyMutual's marketplace has real lenders that provide loans. However, not all consumers will qualify. Our goal is simple; help consumers and lenders connect and explore opportunities where other banks just say, "NO"

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